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"The owner/chef was unfriendly but everyone else was amazing "

"Lovely clean, warm room, hotel has a a great restaurant and some lovely fireside seating in lounge - we would definitely recommend the Sunday lunch at the restaurant! We experienced a little bit of noise on Saturday night due to the hotel’s proximity to the road and nearby pubs but it was lovely and quiet on the next night. Plenty of car park spaces to rear once you drive under the arch to the left of the property."

"I was made to feel so welcome from the moment I entered the premises. The room was so cosy and cute, with really nice touches of flapjacks, decent tea/cofee and luxury toiletries. The food was INCREDIBLE. I want to stay again!"

"Really lovely old building nicely decorated, would have liked to have a gin and tonic by the fire in the evening but there was no bar when we stayed, can't wait to come back!"

"Excellent hotel set in beautiful Shropshire countryside. Every aspect of our one night stay was brilliant from room to food to service. I cant' recommend this hotel highly enough!!"

"Love the Metropole.. the staff are excellent especially Spencers Brasserie staff .. food fabulous .good menu and very attentive staff. Lovely spa facilities .. good bed linen .. could do with better coffee in rooms and biscuits, also no non alco cocktails in bar.. but still had the best of times"

"I stayed in a fantastic room within this lovely property. The large kitchen in which breakfast was prepared (before our eyes) and served is wonderful."

"Great place to stay if you're visiting Hay on Wye. Good dining options for dinner and breakfast. We loved it and stayed an extra night. "

"We had a lovely stay in Ludlow, bed really comfortable and nice size rooms. Breakfast was great, may I suggest adding coat hooks to the back of the door so you can hang your jackets somewhere. "