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"Centrally located with great views of mountains and greenery. Apartments (2BR) are bigger than usual in Switzerland and comfortable with large balconies, though fridge is a tiny 100 litre for 2BR apartment! Reception staff was a mixed bag...Christian was absolutely great and very helpful, while the other guy came across as cold, perhaps judgmental, and following rules by the book (and not what's right thing to do). Location is very convenient as it is located equidistant from both Interlaken Ost and Interlaken West, has bus stop right in front (buses come only every 30 minutes), several luxury shops and restaurants within 5 mins walk, and 10 mins walk to both Coop and Migros supermarkets. Breakfast was decent spread but exactly the same items each of the 10 days, and often we had to request the staff to top up the items and wait. On couple of occasions, they ran out of croissants one hour before the breakfast ends! Would recommend the place."

"Staff recommended a great hike"

"All the staff were welcoming and helpful but particularly Jessica at reception, Pedro in the restaurant looked after us so well and was so kind and accommodating. Marieke aka ‘breakfast mama’ was lovely and fun and friendly each morning overseeing everyone had what they needed for a tasty and generous breakfast. Thank you to you all for making our anniversary celebrations stay in Switzerland so lovely and memorable. Phil and Julie . "

"Everything worked!"

"The Hey Hotel exceeded our expectations! The hotel is only a short walk from the Interlaken West train station, close to shopping, and food. The staff were lovely! The breakfast staff were so nice to our three kids and the housekeeping staff went out of their way to arrange their toys in a fun way around our room which the kids LOVED! I would recommend this hotel to everyone and would stay here again! "

"Great location right next to the train station. Friendly staff and delicious breakfast served each morning "

"Everything was great but the ceiling of the shower looked like it’s about to collapse on me :("

"Friendly staff."

"Location and service are outstanding "