Search Hotels in Meru County

"I've done many safaris throughout Kenya, but we've come back here several times. The accommodations are wonderful, but the staff are over the top amazing! They catered to us like a 6 star resort! This park has the most plentiful animals, and we had some absolutely amazing game drives!"

"The hotel was quite and nice with help full staff.. However I was informed to add money to what I had already paid since they revised the rates while I was booking which beats me I booked with available rates so if it increased after I booked why did it affect me...I should have settled elsewhere with the rate I paid"

"Happily surprised to find this gem of a hotel tucked into this African city. Charming and beloved in just one visit. Food was some of the best we've eaten in Africa and very reasonably priced. Excellent service. Did not have to wait long to receive it. "

"reservation via expedia and payment unclear. initial room toilet not working. alternative room very small. pictures and reality not matching. not sure why it has 9.4 rating. food was bad and took forever to deliver"

"The Sarova Corp and Expedia, Posted that we had to pay $140 US upon arrival by credit card, NOT CASH. At the gate to the Park, we were told that we had to pay $140 per day in cash for our stay at hotel in Park. Including day of our arrival after Park hours! We had no US dollars in cash, so they let us go to hotel to get money. The Shaba lodge had no dollars and could not give cash of any kind for credit card withdraw. So we spent the second day negotiating and reception called a bank in distant village to see if they would let us use their atm to get $600 USA in Kenya Shillings. We spent day getting Shillings going twice on a dangerous gully filled dirt track for 10 kilometers! Not a road! Your Expedia Insurance with Allianz would not cover the Money lost by theft, as it did not fit in trip interruption guidelines. I said it was theft by misrepresentation but they did not listen. They sent me a refusal. Thus more time and money wasted. "

"Everything was great! The Staff go out of their way to make each guest feel welcome. Great food, advice when self-driving and they helped us when we had car troubles. "

"Staff did an excellent job. Very service oriented. Animal orphanage was awesome. Got to get up close with several African animals. "

"Good customer service, nice rooms and good location with access to major roadways"

"Very safe & quiet staff was great & very helpful ! We will stay there again ."