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"We spent a week in the newly opened Axel Hotel in Bilbao. Our choice turned out to be perfect in every possible way. The staff in every area is outstanding, friendly, smiling, accommodating from the Reception to kitchen/bar staff, housekeeping. It is hard to name all but wanted to thank Luz for her big smile and attentiveness each morning during breakfast. She picked up on my husband’s birthday and the hotel arranged a birthday greeting and a gift that was left in our room. The breakfast is a treat. The room is spacious and well equipped. The bathroom with rain shower is a delight and separate WC is ideal. The king bed was very comfortable. The location is ideal, as located close to public transport, walkable to nearly everything, and on the river Nervion. Behind the hotel is Abando with the museums and across the bridge is Casco Viejo (old town). A wonderful location. "

"Great location, very nice hotel. I would certainly come back again"

"Very nice room. It was spacious with plenty of room to unpack and not feel cramped. It was a suite (Room 225) with a sitting area, bedroom and bathroom. It was perfect for our stay of a couple days. The bed was comfortable and the room was very clean. The hotel had everything that we could have wanted. We arrived rather early and we were lucky enough to be able to check in right away. This was amazing after a long day of travel to get to Bilboa. Friendly staff, spacious room and great service. We found it very easy to walk throughout the city to the attractions so the location was great as well. I would happily stay again. "

"the staff were exceptional after my week long stay and were very accommodating to additional onsite requests like laundry and the private spa! The location is not sound proof but very close and walkable to many tourist destinations. "

"Excellent stop over and Buffet breakfast with very good choices 👌 "

"Excellent property, top location, friendly staff, great food, my room was over the top - the pool was a little small, but I had it for myself when making a reservation - I enjoyed my stay, except of the weather."

"Just Perfect. Steps across Museums, parks, restaurants and attractions "

"Nice hotel in a nice area."

"The hotel is in a great location, central to everything, but quiet nonetheless. The room was large, clean, and comfortable. We were happy to find the slippers, toothbrushes, and toothpaste provided. The service was friendly and helpful. We would definitely stay here again!"