Miracle Springs Resort & Spa

3.0 star property
Hotel in Desert Hot Springs with 7 spa tubs and a full-service spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Miracle Springs Resort & Spa

Outdoor pool
Family Villa, Multiple Beds (Villa Eight, 241 Ft from Resort  3 Be) | Living area | 40-inch flat-screen TV with cable channels, TV, DVD player
Exclusive Villa, Multiple Beds (Pickford Palms Ranch A-1, 6  mi from) | Private kitchen | Microwave, cookware/dishes/utensils
Exclusive Villa, Multiple Beds (Pickford Palms Ranch A-1, 6  mi from) | Living area | 40-inch flat-screen TV with cable channels, TV, DVD player
Exclusive Villa, Multiple Beds (Pickford Palms Ranch A-1, 6  mi from) | Iron/ironing board, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
The price is AED 215
AED 286 total
includes taxes & fees
20 Jan - 21 Jan

Room options

Available filters for rooms
Showing 32 of 32 rooms

Standard Room, Multiple Beds, Mountain View, Ground Floor (Mountain View Double Mini Suite)

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
Hair dryer
Microwave
Cookware/dishes/utensils
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Family Villa, Multiple Beds (Villa Nine, .2 Miles from Resort, 3 B)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
3 bedrooms
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Room, Multiple Beds

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
Hair dryer
Microwave
Cookware/dishes/utensils
  • Sleeps 4
  • 2 King Beds

Family Villa, Multiple Beds (Villa Eight, 241 Ft from Resort 3 Be)

Highlights

Private pool
Private outdoor spa tub
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Shower/tub combination
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Superior Room, Multiple Beds (Presidential Suite - Two Bedrooms - )

Highlights

Private indoor spa tub
Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
Hair dryer
  • Sleeps 6
  • 3 King Beds

Exclusive Villa, Multiple Beds (Pickford Palms Ranch A-2, 6 mi from)

Highlights

Air conditioning
Kitchen
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
Hair dryer
Microwave
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Deluxe Room, Multiple Beds

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
Hair dryer
Microwave
Cookware/dishes/utensils
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

Family Villa, Multiple Beds (Villa Four, 440 Ft from Resort - 3 Be)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
  • Sleeps 6
  • 4 Queen Beds and 2 Double Sofa Beds

Family Villa, Multiple Beds (Villa Five, .3 Miles from Resort, 3 B)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Family Villa, Multiple Beds (Villa Two, 281 Ft from Resort. 3 Bedr)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
  • Sleeps 6
  • 1 King Bed and 4 Queen Beds

Room, 1 King Bed with Sofa bed, Mountain View (Mountain View King Mini Suite)

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
Hair dryer
Microwave
Cookware/dishes/utensils
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Family Villa, Multiple Beds (Villa Seven, 375 Ft from Resort. 3 Be)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
  • Sleeps 6
  • 4 Queen Beds and 2 Double Sofa Beds

Room, 2 Queen Beds, Balcony, Pool View

Highlights

Balcony
Air conditioning
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
Hair dryer
Microwave
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony
Air conditioning
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
Hair dryer
Microwave
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Exclusive Villa, Multiple Beds (Pickford Palms Ranch A-1, 6 mi from)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
Hair dryer
  • Sleeps 8
  • 2 Queen Beds and 1 King Bed

Room, 1 King Bed, Patio, Poolside

Highlights

Patio
Air conditioning
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
Hair dryer
Microwave
  • Sleeps 3
  • 1 King Bed

Exclusive Villa, Multiple Beds (Pickford Palms Estate C House, 6 mi f)

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
Hair dryer
Microwave
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed

Room, 1 King Bed, Mountain View

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
Hair dryer
Microwave
Cookware/dishes/utensils
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds (Deluxe Pool View Room)

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
Hair dryer
Microwave
Cookware/dishes/utensils
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Family Villa, Multiple Beds (Villa Ten, .2 Miles from Resort, 4 Be)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
3 bedrooms
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
  • Sleeps 8
  • 1 King Bed and 4 Queen Beds

Superior Room, Multiple Beds (Villa 6 -10785 San Pablo)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Private bathroom
2 bathrooms
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 4 Queen Beds and 4 Twin Beds

Room, Multiple Beds, Pool Access, Poolside (Poolside Mini Suite)

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
Hair dryer
Microwave
Cookware/dishes/utensils
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed (Standard King Room)

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
Hair dryer
Microwave
Cookware/dishes/utensils
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Pool Access, Poolside (Poolside Double Room)

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
Hair dryer
Microwave
Cookware/dishes/utensils
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Patio, Poolside

Highlights

Patio
Air conditioning
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Mountain View (Mountain View Double Room)

Highlights

Balcony
Air conditioning
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Standard Double Room)

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
Hair dryer
Microwave
Cookware/dishes/utensils
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Kitchenette, Mountain View

Highlights

Air conditioning
Kitchenette
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
Hair dryer
Microwave
  • 73 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Family Villa, Multiple Beds (Villa Three, 300 Ft from Resort, 3 Be)

Highlights

Private pool
Private outdoor spa tub
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
Shower/tub combination
  • Sleeps 6
  • 6 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Pickford Palms B House)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Private bathroom
2 bathrooms
Hair dryer
Shower/tub combination
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Room, Multiple Beds (Deluxe Poolside Room)

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
Hair dryer
Microwave
Cookware/dishes/utensils
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Family Villa, Multiple Beds, 2 Bathrooms (Villa One, 410 Ft from Resort, 3 Bedr)

Highlights

Air conditioning
Kitchen
Flat-screen TV
Separate bedroom
Shower/tub combination
Eco-friendly toiletries
Spring water bathtub
Hair dryer
  • Sleeps 8
  • 4 Queen Beds and 2 Twin Beds

Similar properties

About the neighborhood

Map
10625 Palm Dr, Desert Hot Springs, CA, 92240

What's nearby

  • Miracle Springs Spa - 2 min walk
  • Sea Mountain Resort Nude Spa - 5 min walk
  • Desert Hot Springs Town Center - 3 min drive
  • Cabot's Pueblo Museum - 4 min drive
  • Mission Lakes Country Club - 7 min drive

Getting around

  • Palm Springs Station - 20 min drive
  • Palm Springs Intl. Airport (PSP) - 22 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪La Palapa - ‬8 min walk
  • ‪Jack in the Box - ‬11 min drive
  • ‪Its Taste Of India - ‬3 min drive

About this property

Miracle Springs Resort & Spa

Property highlights
Take advantage of a poolside bar, a terrace, and a coffee shop/cafe at Miracle Springs Resort & Spa. Indulge in aromatherapy, a Swedish massage, and reflexology at the onsite spa. The on-site restaurant, Capri Italian Restaurant, offers breakfast, brunch, lunch, dinner, and a poolside location. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), hot springs on site, and a banquet hall
  • Meeting rooms, a vending machine, and an elevator
  • Guest reviews speak highly of the dining options, overall value, and pool
Room features
All 110 rooms offer comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews give good marks for the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Spring water tubs, eco-friendly toiletries, and hair dryers
  • 40-inch flat-screen TVs with premium channels and DVD players
  • Microwaves, cookware/dishes/utensils, and daily housekeeping

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11:30 AM: USD 8-12 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Capri Italian Restaurant

Things to do

  • 7 spa tubs
  • Children's pool
  • Full-service spa
  • Hot springs
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • DVD player
  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 8 hot springs
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Hot springs open from midnight - midnight
  • Hot springs water temperature (Fahrenheit) - 104
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Pool access ramp on site
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Spring water bathtub
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • DVD player
  • Premium channels

Food and drink

  • Cookware/dishes/utensils
  • Microwave

More

  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 10.43 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • In-room coffee
  • Laundry facilities
  • Partner property access
  • Pool access
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 12 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges an extra-person fee at check-in.

We should mention

Hot springs access available from midnight to midnight
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision

Property is also known as

Miracle Resort
Miracle Springs
Miracle Springs Resort
Miracle Springs Desert Hot
Miracle Springs Hotel Desert Hot Springs
Miracle Springs Resort And Spa Desert Hot Springs, CA
Miracle Springs Resort Desert Hot Springs
Miracle Springs Desert Hot Springs
Miracle Springs Resort Spa
Miracle Springs Resort & Spa Hotel
Miracle Springs Resort & Spa Desert Hot Springs
Miracle Springs Resort & Spa Hotel Desert Hot Springs

Frequently asked questions

Does Miracle Springs Resort & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Miracle Springs Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Miracle Springs Resort & Spa?

Self parking is free at this property.

What time is check-in at Miracle Springs Resort & Spa?

Check-in begins at 4:00 PM.

What time is check-out at Miracle Springs Resort & Spa?

Check-out is at 11 AM.

Where is Miracle Springs Resort & Spa located?

Situated in Desert Hot Springs, this spa hotel is within 1 mi (2 km) of Miracle Springs Spa and Sand to Snow National Monument. Cabot's Pueblo Museum and Desert Hot Springs Town Center are also within 3 mi (5 km).

Miracle Springs Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 919 out of 2268 reviews" "
Rating 8 - Good. 576 out of 2268 reviews" "
Rating 6 - Okay. 365 out of 2268 reviews" "
Rating 4 - Poor. 206 out of 2268 reviews" "
Rating 2 - Terrible. 202 out of 2268 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Amenities
It's the only place in the world where there is a natural hot and cold spring. Soaking in the spa is relaxing. A great place to relax.
Stayed 2 nights in Jan 2025

6/10 Okay

Laura, Binghamton

Traveled with family and small children
Liked: Cleanliness
5 stars for the hot water pools but the hotel really needs some love. Old gross carpet, dated furniture from the 1980’s, a terrible old mattress that was so uncomfortable to sleep on I slept on the sofa, broken light in the bathroom, outside my room there was a broken water drain that was filled with water, walking tiles broken around pools, the cement around the pools are cracked and in need of repair, scratched graffiti in the sauna etc. on top of being in need of repair- the hotel needs to work on service. The front desk insisted we use our room towels for the pools and was incredible rude about giving us towels for the pools. It is weird they we had to turn in our towels at the front desk to get new towels- it’s a spa- just have towels outside by the pool! There is also no service outdoors for drinks and I do wish they had rules prohibiting music in the pools. Several groups had music playing loudly in the spas. Overall great place to chill out and enjoy the hot water but crappy hotel otherwise.
Stayed 2 nights in Jan 2025

8/10 Good

Manoj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a good restaurant.
Stayed 3 nights in Dec 2024

4/10 Poor

Mary

Disliked: Amenities
Old, rundown. No hot water on shower for entire stay. Poor service.
Stayed 2 nights in Jan 2025

8/10 Good

joann

Traveled with partner
The property is older but we loved the pools and loved that they were open 24/7
Stayed 2 nights in Dec 2024

10/10 Excellent

Elaina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hot tubs and spa
Stayed 3 nights in Jan 2025

10/10 Excellent

Lily

Good
Stayed 2 nights in Jan 2025

8/10 Good

randolph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The New Year’s Eve party was not that good the Buffett was served late and there was a free for all when the food came out no service and not an orderly line there was lot of yelling so it made the experience not pleasant
Stayed 2 nights in Dec 2024

2/10 Terrible

Jonlyn

Disliked: Cleanliness, staff & service, property conditions & facilities
hotel dirty and in need of upgrades.
Stayed 2 nights in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
We always enjoy the place
Stayed 1 night in Dec 2024

10/10 Excellent

Ines

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great: lots of Pools and mineral spring Close to National Park, Oasis, downtown Palmsprings etc
Stayed 4 nights in Dec 2024

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Max

Disliked: Cleanliness, staff & service, property conditions & facilities
The place is falling apart!
Stayed 2 nights in Dec 2024

10/10 Excellent

Denis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited several times and will continue to
Stayed 1 night in Jan 2025

8/10 Good

Jennifer, Camarillo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The maintenance crew that takes care of the Miracle Springs resort are phenomenal individuals. Everything they are tasked to do to keep the springs miraculous for us folks is amazing. However, desk staff could use a little extra help in customer service. Acknowledging someone’s presence goes along way, even if you’re very busy. A quick, “I’ll be right with you”. Lets me know I’ve been seen.
Stayed 1 night in Jan 2025

2/10 Terrible

Marypaz

Traveled with partner
Disliked: Staff & service
We loved this place! But little by little not so much! we couldn’t even enjoy the “hot springs” as the temperatures were under 100 in 6 out of 8 pools :/ I would like to get my $ back!!!

10/10 Excellent

Jonathan

Good
Stayed 1 night in Jan 2025

4/10 Poor

Duane

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I paid $200 for a mini suite. What two small queen beds that belong in the junkyard. it didn't matter what side of the bed you got in on he just rolled to the center horrible. Then there was no phone in the room so I couldn't call and ask for a fan I had to walk all the way to the front dskdesk. Then, when I checked out, no one even asked me how my stay was, it probably already knew. I used to come here a lot years ago, but it's run down. I would be embarrassed to have people come over to my house and have them sleep in a bed like that. What an embarrassment. Mini sweet room 141. Take those beds to the dump!!!!!!
Stayed 1 night in Jan 2025

8/10 Good

Vyoma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools are really nice
Stayed 1 night in Jan 2025

10/10 Excellent

QIQIONG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Natalya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying in this resort!! Every event either it’s a birthday or Christmas Day we can book ahead a hotel and enjoy a party and have some treatments! I definitely recommend this resort and spa place.
Stayed 2 nights in Jan 2025

8/10 Good

ROBERT

Traveled with partner
Liked: Amenities, property conditions & facilities
The person that checked us in was very brass. The man with the mustache and gray hair was good at explaining where to go and what to do and he did it very quickly and didn't care whether we understood the directions. And whenever I made a comment he ignored it very unpersonable and very rude. Other than that everyone else was very kind and made us feel very welcome. You can't win them all!
Stayed 2 nights in Jan 2025

6/10 Okay

franchesca

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I came to the resort with low expectations. I had read the reviews and knew there were thin walls and the property was dated. Pros- clean rooms and clean pools. We really enjoyed the onsite restaurant. Cons, hearing kids running around the hall of the second floor above me, people playing loud music by the pool till 1 am, hearing the conversations of our neighbors clearly through the walls till 3 am. Security approached the pool party but just was friendly and did not ask them to turn down the volume. I stayed on a Friday night during winter break in a poolside room. I might try again during the week. If you book I recommend a second floor room facing away from the pools. Make sure it is not a connecting room
Stayed 1 night in Jan 2025

10/10 Excellent

Mary, San Diego

Traveled with partner
Liked: Amenities
We loved our stay. Relaxed and comfy. Not luxurious but great food, beautiful grounds, and dedicated staff. Massage by Nick was amazing.
Stayed 2 nights in Jan 2025

6/10 Okay

W

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
We booked a King Bed Suite Room with sofa bed. We requested more beddings in the first night, but it only arrived in the second night after two more times of reminders. The shower water was hot water only. We had to take a shower quickly. Also, the shower room the mosaic were cracked and the ceiling was getting moldy. The internet service was on and off. Signal was weak. The hot mineral water pools were easily accessible and joyful. But lack of covering it was cold when getting out of hot pools. The restaurant Capri is worth to visit again. The price was fair and the food was good.
Stayed 3 nights in Dec 2024