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"Very nice hotel and good service."

"The front desk staff was very customer friendly and went an extra mile by driving me to the nearby pharmacy to buy medicine for my constipation upon my arrival. I really appreciate her kind consideration and work ethic. "

"There’re three dogs (golden retrievers) on site, very friendly. The hosting family are very friendly, cook breakfast and dinner based on guests’ preferences."

"Clean with local styles. Nice service and give us lots of conveniences. Would stay here again if come to Shangri-la. "

"Staff were amazingly attentive and professional. And most importantly, hsppy staff gives great service to clients. Kudos to mgt of Banyan Tree."

"Very nice view from the hotel. Close to the old Town."

"The amazing staff more than made up for the hotel’s aged look and feel. I really had a very comfortable and happy time staying in the hotel that could surely do with a makeover. "