6/10 Okay
Christopher
Traveled with family
23 November 2024
Disliked: Staff & service
I recently had a stay at a hotel that left much to be desired. Upon arrival, the check-in process was frustratingly slow, with long lines and only one staff member on duty. The front desk seemed disorganized, which set the tone for my stay.
When I finally made it to my room, I noticed several issues right away. The bathroom wasn’t as clean as I expected, and the air conditioning unit made a constant rumbling noise that kept me awake at night. I tried to reach out to the front desk for assistance, but my calls went unanswered for a while.
Additionally, the amenities advertised were lacking. The complimentary breakfast was underwhelming, with limited options and few seating arrangements available. It seemed like they hadn’t anticipated the number of guests, leading to a cramped and chaotic atmosphere.
I also experienced issues with the Wi-Fi connectivity; it was spotty at best, making it difficult for me to get any work done. Not to mention, the staff's lack of attentiveness during my stay further compounded my frustrations. I encountered a few team members who were unhelpful or seemed indifferent to my concerns.
Overall, this particular hotel didn’t meet my expectations. While it had potential, the combination of poor service, cleanliness issues, and inadequate amenities left me disappointed. I hope that management takes these concerns seriously and makes the necessary improvements for future guests. After all, a pleasant stay starts with attentive staff and well-maintained
Christopher
Stayed 1 night in Nov 2024