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Richmond Pamukkale Thermal

5.0 star property
Luxury Denizli hotel in Pamukkale with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Richmond Pamukkale Thermal

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Lobby
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Turkish bath
King Suite | Minibar, in-room safe, desk, free WiFi

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
The price is AED 412
AED 461 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Triple Room

Minibar, in-room safe, desk, free WiFi

Standard Triple Room

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2015
Hair dryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, free WiFi

Standard Double or Twin Room

Highlights

Separate sitting area
Air conditioning
LED TV
Renovated in 2015
Hair dryer
Private bathroom
Minibar
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for King Suite

King Suite | Minibar, in-room safe, desk, free WiFi

King Suite

Highlights

Separate sitting area
Air conditioning
LED TV
Sofa bed - twin
Hair dryer
Private bathroom
Minibar
Satellite channels
  • 58 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Terrace/patio

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2015
Day bed
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Suite

Corner Suite | Minibar, in-room safe, desk, free WiFi

Corner Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2015
Day bed
Blackout drapes/curtains
  • 28.0 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Property grounds
Hierapark Thermal & Spa Hotel
Pool
Spa
Kids pool
Waterslide
8.4 out of 10, Very Good, (259)
The price is AED 487
AED 545 total
includes taxes & fees
25 Nov - 26 Nov
Hierapark Thermal & Spa Hotel

About the neighborhood

Map
Karahayit, Denizli, Denizli, 20290

What's nearby

  • Red Travertine of Karahayit - 16 min walk - 1.4 km
  • Pamukkale Travertine Terraces - 6 min drive - 6.2 km
  • Hierapolis - 7 min drive - 4.2 km
  • Pamukkale Thermal Pools - 7 min drive - 4.5 km
  • Antique Pool - 9 min drive - 4.4 km

Getting around

  • Goncali Station - 25 min drive
  • Denizli (DNZ-Cardak) - 70 min drive

Restaurants

  • ‪Ece Yengari Restorant - ‬15 min walk
  • ‪Yörük Evi - ‬14 min walk
  • ‪Semaver Gözleme Çay Evi - ‬15 min walk
  • ‪Bezm-i Alem Cafe Restaurant - ‬16 min walk
  • ‪Hotel Marden Clup - ‬16 min walk

About this property

Richmond Pamukkale Thermal

Luxury family-friendly hotel near Hierapolis
Located close to Pamukkale Travertine Terraces, Richmond Pamukkale Thermal provides free continental breakfast, a poolside bar, and a grocery/convenience store. Treat yourself to a massage at the onsite spa. The on-site local and international cuisine restaurant, Main Restaurant, offers breakfast, lunch, dinner, and garden views. Enjoy the gym, as well as activities like basketball and beach volleyball. Free in-room WiFi is available to all guests, along with a terrace and mini golf.
You'll also find perks like:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and pool umbrellas
  • Free self parking, valet parking, and extended parking
  • Bike rentals, hot springs on site, and an electric car charging station
  • Multilingual staff, a banquet hall, and concierge services
Room features
All 315 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and separate sitting areas.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Separate sitting areas, daily housekeeping, and desks

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM–10 AM
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Main Restaurant

Things to do

  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Hot springs
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (4844 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable/satellite channels
  • LED TV

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between November 13 and January 24.

Access methods

Staffed front desk

Pets

Pets stay free
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number 3519

We should mention

The seasonal pool will be open from June to September

Property is also known as

Pamukkale Richmond
Pamukkale Richmond Thermal
Pamukkale Thermal
Richmond Pamukkale
Richmond Pamukkale Thermal
Richmond Thermal
Richmond Thermal Hotel
Richmond Thermal Hotel Pamukkale
Richmond Thermal Pamukkale
Richmond Pamukkale Thermal Hotel
Richmond Pamukkale Thermal Hotel
Richmond Pamukkale Thermal Denizli
Richmond Pamukkale Thermal Hotel Denizli

Frequently asked questions

Does Richmond Pamukkale Thermal have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Richmond Pamukkale Thermal pet-friendly?

Yes, this hotel allows pets (limit 1 total).

How much is parking at Richmond Pamukkale Thermal?

Self parking and valet parking are free at this property.

What time is check-in at Richmond Pamukkale Thermal?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Richmond Pamukkale Thermal?

Check-out is at noon.

Where is Richmond Pamukkale Thermal located?

This family-friendly Denizli hotel is located in the historical district, 2.6 mi (4.2 km) from Hierapolis, and within 12 mi (20 km) of Pamukkale Travertine Terraces and Laodicea Ruins.

Richmond Pamukkale Thermal Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 114 out of 392 reviews" "
Rating 8 - Good. 132 out of 392 reviews" "
Rating 6 - Okay. 74 out of 392 reviews" "
Rating 4 - Poor. 40 out of 392 reviews" "
Rating 2 - Terrible. 32 out of 392 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very nice and friendly staff. Definitely recommend this hotel.
Stayed 1 night in Sep 2024

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
The whole hotel needs renovation,. It was very old. I was disgusted. Stayed in my clothes didn't want to touch anything or eat. The hotel was dirty needs major upgrade!!!!
Stayed 1 night in Aug 2024

8/10 Good

Elif

Traveled with family
Liked: Cleanliness, staff & service
The hotel does not have an elevator to the upper floors and it needs an upgrade.
Stayed 1 night in Jun 2024

10/10 Excellent

BASRI MERT

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Serkan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except drink prices so high. A beer 7 pounds! Shocking!
Stayed 1 night in Jun 2024

10/10 Excellent

Sevgi

Liked: Cleanliness, staff & service, property conditions & facilities
Frıendly staff and excellent food.
Stayed 1 night in Jun 2024

6/10 Okay

Aileen

Stayed 1 night in May 2024

2/10 Terrible

Natalie

Stayed 3 nights in May 2024

4/10 Poor

Yves

Traveled with partner
Disliked: Staff & service
When you pay 150 € a night, in Türkiye, and they want to charge you extra for one fresh orange juice during breafast, then, there is a problem.
Stayed 3 nights in Apr 2024

8/10 Good

Alireza

Stayed 2 nights in Apr 2024

4/10 Poor

Abdullah

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff not nice, property sketchy, all staff looked unhappy, very very dark property gave creepy vibes.
Stayed 2 nights in Nov 2023

10/10 Excellent

Demir Ahmet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Mutasem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Termal very good, food very good , rooms very bad
Stayed 1 night in Sep 2023

8/10 Good

Zvezdelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Kristi

Stayed 2 nights in Jun 2023

4/10 Poor

Naziye

Traveled with family
Disliked: Staff & service
Not environmentally
I have been few hotels around the area before and been to this hotel way long time ago.. it was ok overall but this trip I really hate seen plastic shower caps been handing in the thermal pool..😔 some hotels I stayed before , you have to purchase the swimming cap and re use again and take home with you..this hotel I have noticed they do not care about environment at all, management should not be in that position or owner should not owe hotels if they not care about the environment..😔 only good thing about this hotel was for me they were pet friendly as I have took my pet with me.. I would have rate it differently if they were care about environment.. hopefully people will consider about this before they make booking.. hundreds of people get in to pool with plastic hair wrap and they get in the pool few times per day.. every visit extra rubbish.. I have seen hotels ( spa hotels) provide water but you have to carry your own water bottle..it would be nice to see those rules in the every hotels around the world.. but this hotel just so useless about environment 😔
Stayed 2 nights in Apr 2023

6/10 Okay

Soon Han

Traveled with partner
Liked: Property conditions & facilities
Too many group tourists
Stayed 3 nights in Apr 2023

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent customer service.
Stayed 5 nights in Mar 2023

8/10 Good

Susan

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Nov 2022

10/10 Excellent

Etienne

6/10 Okay

Ilker, Istanbul

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Thermal pool and swimming pool is fine. Suit room is large. There is a smell of food, especially cooking oil, in the lobby and the restaurant. Most probably there is a problem with paddle box. The hotel is too crowded in the mornings as there are lots of tour buses departing at the same time.
Stayed 3 nights in Oct 2022

8/10 Good

Romans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent EU 3 star hotel
By EU standarts a good 3 star hotel. Nice facilities. Decent food. Very good thermal pool inside and outside.
Stayed 2 nights in Oct 2022

10/10 Excellent

Vadim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is excellent!
Everything is excellent!
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Should be a 5 star
Everything was perfect! Staff was very attentive, room was impeccably clean. Highly recommend!
Stayed 1 night in Aug 2022

6/10 Okay

Rob

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool was excellent rooms functional. Food selection and choice basic but ok
Stayed 1 night in Aug 2022