Pamukkale White Heaven Suite Hotel

Family-friendly Denizli hotel in Pamukkale with a full-service spa

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December 2024
January 2025

Photo gallery for Pamukkale White Heaven Suite Hotel

Exterior
Exterior
Deluxe Twin Room, 1 Bedroom, Non Smoking, Lanai | Premium bedding, minibar, in-room safe, individually decorated
Lunch and dinner served, Turkish cuisine
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Spa
  • Room service
The price is AED 513
AED 575 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Double Room, 1 Bedroom, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Triple Room, 1 Bedroom, Non Smoking, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

Deluxe Twin Room, 1 Bedroom, Non Smoking, Lanai

Highlights

Terrace
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
  • 40 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Quadruple Room, 1 Bedroom, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds OR 1 King Bed

Deluxe Family Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds OR 1 Twin Bed

Similar properties

About the neighborhood

Map
Pamukkale mahallesi, Mehmet Akif Ersoy (pamuk) Bulvari no:27, Denizli, Denizli, 20160

What's nearby

  • Pamukkale Travertine Terraces - 9 min walk
  • Pamukkale Natural Park - 9 min walk
  • Hierapolis - 16 min walk
  • Pamukkale Thermal Pools - 17 min walk
  • Cleopatra Pools - 19 min walk

Getting around

  • Goncali Station - 14 min drive

Restaurants

  • ‪White Dragon Restaurant - ‬6 min walk
  • ‪Hiera Coffee & Tea House - ‬6 min walk
  • ‪Kayaş Wine House - ‬8 min walk
  • ‪Çınaraltı Restaurant - ‬6 min walk
  • ‪Ottoman House Restaurant & Cafe - ‬6 min walk

About this property

Pamukkale White Heaven Suite Hotel

Family-friendly hotel revitalized in 2022 and located near Pamukkale Travertine Terraces
Located close to Traverter Street and Pamukkale Natural Park, Pamukkale White Heaven Suite Hotel provides free continental breakfast, an airport shuttle, and a swim-up bar. Take some time to relax at the onsite spa. The on-site Turkish cuisine restaurant, teras, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a free grocery shopping service.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking, valet parking, and extended parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and express check-out
  • A billiards/pool table, tour/ticket assistance, and a porter/bellhop
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and heated floors, in addition to perks like pillow menus and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Highchairs, children's slippers, and children's dinnerware
  • Bathrooms with heated floors and hydromassage showers
  • 47-inch LCD TVs with satellite channels and DVD players
  • Wardrobes/closets, balconies, and heated floors

Languages

Chinese (Mandarin), English, German, Japanese, Romanian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free secured, uncovered extended parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • 24-hour roundtrip train station shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:00 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Teras

Things to do

  • Access to nearby outdoor pool
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Arcade/game room
  • Children's dinnerware
  • Children's pool
  • Children's toys
  • DVD player
  • Grocery/convenience store
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • Lockers available
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Couples dining
  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Renovated entire property - March 2022
  • Romance packages available
  • Shared refrigerator
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 47-inch LCD TV
  • DVD player
  • Satellite channels

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

Outdoor space

  • Balcony

More

  • Children's slippers
  • Desk
  • Eco-friendly cleaning products used
  • Guidebooks/recommendations
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 1 per vehicle (roundtrip, maximum occupancy 1)
  • Airport shuttle fee per child: EUR 1
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:30 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
A car is required for transportation to and from this property

Property is also known as

White Heaven Hotel Denizli
White Heaven Hotel
White Heaven Denizli
White Heaven Hotel Pamukkale
White Heaven Pamukkale
White Heaven Hotel
Pamukkale White Heaven Suite
Pamukkale White Heaven Suit Hotel
Pamukkale White Heaven Suite Hotel Hotel
Pamukkale White Heaven Suite Hotel Denizli

Frequently asked questions

Does Pamukkale White Heaven Suite Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 8:30 AM–11:00 PM.

Is Pamukkale White Heaven Suite Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Pamukkale White Heaven Suite Hotel?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Pamukkale White Heaven Suite Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pamukkale White Heaven Suite Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Pamukkale White Heaven Suite Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 1 per vehicle applies.

Where is Pamukkale White Heaven Suite Hotel located?

This family-friendly Denizli hotel is located on the Strip, within a 10-minute walk of Traverter Street, Pamukkale Travertine Terraces, and Pamukkale Natural Park. Hierapolis and Pamukkale Thermal Pools are also within 1 mi (2 km).

Pamukkale White Heaven Suite Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 394 out of 482 reviews" "
Rating 8 - Good. 55 out of 482 reviews" "
Rating 6 - Okay. 16 out of 482 reviews" "
Rating 4 - Poor. 8 out of 482 reviews" "
Rating 2 - Terrible. 9 out of 482 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel and the personalized customer service. They have breakfast every morning which consists of small plates of different foods that they will refill upon request. It was very cool outside, so the pool was open however we chose not to swim because it is not heated… The location cannot be as You can see.Pamukkale from the front of the building.
Stayed 3 nights in Nov 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Carlos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at White Heaven Suite Hotel, a charming family-run business, and I can't recommend it enough! The customer service was exceptional, with staff going above and beyond to ensure that we had everything we needed and more. We were pleasantly surprised with a complimentary room upgrade, which was incredibly spacious and featured a very comfortable bed—perfect for a restful night's sleep. The Turkish breakfast offered was a delightful experience, with a variety of delicious options to choose from. What truly stood out was the thoughtful gesture of providing towels and shampoo for our visit to Pamukkale after check-out. It’s these little details that make a big difference! If you're looking for a place to stay in this area, White Heaven Suite Hotel is definitely the top choice.
Stayed 1 night in Nov 2024

10/10 Excellent

Sameer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This family-owned hotel offers a warm, homely atmosphere with a personal touch. The breakfast is truly exceptional, standing out far above what other hotels typically provide.
Stayed 2 nights in Nov 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Our room had a lovely balcony and was larger than many in Turkey. Thanks for a lovely stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Atousa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place, friendly staff. I highly recommend it. 🙂
Stayed 1 night in Nov 2024

10/10 Excellent

Maricarmen

Stayed 1 night in Oct 2024

8/10 Good

Nelsa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Breakfast was very good.
Stayed 1 night in Oct 2024

10/10 Excellent

Lymarose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True Turkish hospitality. Genuinely friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff went out of their way to make our stay in Denizli an enjoyable experience. Front desk staff and other staff were very friendly and helpful. I would definitely recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Mostafa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very welcoming and helpful with suggestions for sightseeing and dining.
Stayed 1 night in Oct 2024

10/10 Excellent

Shehnaz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a very beautiful property and family owned. We had a great time only regret we were there for 1 night. Ridwan was so nice and kind and helpful. The middle gate is a 7 to 8 min walk from the hotel, so no need to take the car and worry about parking. Great stay would recommend it 💯.
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property exceeded our expectations. The quality of the property, the rooms, location were all exceptional but the most significant was the quality of the owner’s and staff. They went above and beyond to make sure we felt at home. The breakfast was extensive, a free glass of wine in the evening, and they even drove us up to the top of the entrance to the thermal pools and wouldn’t accept any payment! All in all the Best we could have hoped for.
Stayed 1 night in Oct 2024

10/10 Excellent

Sylvie, Baden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and a great Turkish breakfast included.
Stayed 1 night in Oct 2024

10/10 Excellent

Ellen

Traveled with family
Liked: Property conditions & facilities
Stayed one night while traveling Trukiye Beautiful hotel with excellent service
Stayed 1 night in Sep 2024

10/10 Excellent

Balamurugan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great hotel, very beautifully decorated and most importantly the people were lovely and kind and very accommodating. Very close to lost of restaurant and also very close to pammakule. I totally recommend this place.
Stayed 1 night in Sep 2024

6/10 Okay

Dung

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
On vacation we usually ask the hotel for local tours but this hotel we can't trust
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Estuvimos solo una noche y nos encantó hospedarnos en White Heaven. El personal es muy amable y brinda un excelente servicio, fueron flexibles a nuestras peticiones, como cambiar el desayuno el día de la llegada, antes del check in, ya que en la salida no podríamos tomarlo debido a que teníamos que partir temprano. El hotel está muy bien ambientado. Si tú intención es visitar Las ruinas de Pamukkale y las cascadas de cal, caminando está a 5 minutos.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room . Ali the owner is very helpful and friendly. Great overnight stay when visiting the sights. Generous breakfast too.
Stayed 1 night in Sep 2024

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
This is a lovely hotel minutes from the centre of the village. The owners are really friendly and helpful, they made sure everything was perfect. They had helpful information about the pools and hieropalis, this is an absolute gem of a place
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

anjna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
This truly was one of the nicest hotels we have stayed at …. Not the fanciest or poshest but one where it genuinely felt like nothing was too much trouble. The lady in charge was so warm and kind… offering fruit and water on arrival, coffee after our dinner out ( which we only didn’t have as we don’t drink it late), a fridge magnet gift as we left and even arranged a lift to the south entrance of Pamakkule to make things easier for us. The breakfast was fresh and served to you. The room was large and spacious and all in all we all really enjoyed our stay here. The pool looked good but we didn’t get chance to try it out.
Stayed 1 night in Sep 2024

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fatih

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, very friendly for example lending us a guide book so we didn't need to buy one, giving recommendations of local restaurants and chasing after us to offer us bottles of chilled water whenever we were going out (which is important as it was very hot when we were there in August - circa 37 degrees every day).
Stayed 2 nights in Aug 2024