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Hierapark Thermal & Spa Hotel

Family-friendly Denizli hotel in Pamukkale with 4 indoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hierapark Thermal & Spa Hotel

4 indoor pools, 2 outdoor pools, pool umbrellas, sun loungers
Property grounds
4 indoor pools, 2 outdoor pools, pool umbrellas, sun loungers
Front of property
4 indoor pools, 2 outdoor pools, pool umbrellas, sun loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
The price is AED 487
AED 545 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Suite

Premium bedding, desk, soundproofing, free WiFi

Superior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, desk, soundproofing, free WiFi

Deluxe Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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AED 581 total
includes taxes & fees
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About the neighborhood

Map
Karahayit Mah 127 Kizilseki Sokak No 15, Denizli, Denizli, 20190

What's nearby

  • Red Travertine of Karahayit - 8 min walk - 0.7 km
  • Pamukkale Travertine Terraces - 7 min drive - 6.6 km
  • Pamukkale Thermal Pools - 8 min drive - 4.9 km
  • Hierapolis - 8 min drive - 4.7 km
  • Antique Pool - 9 min drive - 4.9 km

Getting around

  • Goncali Station - 27 min drive

Restaurants

  • ‪Karahayıt Meydan Dönercisi - ‬7 min walk
  • ‪Ece Yengari Restorant - ‬8 min walk
  • ‪Sultan Sofrası - ‬9 min walk
  • ‪Yörük Evi - ‬7 min walk
  • ‪Semaver Gözleme Çay Evi - ‬8 min walk

About this property

Hierapark Thermal & Spa Hotel

Family-friendly hotel near Pamukkale Thermal Pools
Take advantage of free water park access, an airport shuttle, and a poolside bar at Hierapark Thermal & Spa Hotel. Indulge in a facial, a body scrub, and a massage at Hierapark Spa, the onsite spa. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a grocery/convenience store and a terrace.
You'll also find perks like:
  • 2 outdoor pools and 4 indoor pools, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a natural pool, and express check-out
  • Express check-in, babysitting (surcharge), and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 104 rooms feature comforts such as premium bedding and furnished balconies, in addition to thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with satellite channels
  • Mini fridges, electric kettles, and heating

Languages

English, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 4 indoor pools
  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free water park access
  • Full-service spa
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 4 indoor pools
  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (3014 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Mosquito nets
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

Outdoor space

  • Furnished balcony

More

  • Desk
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 30 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number 19027

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Property is also known as

Hierapark Thermal Hotel Pamukkale
Hierapark Thermal Hotel
Hierapark Thermal Pamukkale
Hierapark Thermal
Hierapark Thermal & Spa
Hierapark Thermal Spa Hotel
Hierapark Thermal & Spa Hotel Hotel
Hierapark Thermal & Spa Hotel Denizli
Hierapark Thermal & Spa Hotel Hotel Denizli

Frequently asked questions

Does Hierapark Thermal & Spa Hotel have a pool?

Yes, this property has 4 Indoor pools, 2 outdoor pools, and a children's pool. Pool types include natural pools.

Is Hierapark Thermal & Spa Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hierapark Thermal & Spa Hotel?

Self parking is free at this property.

What time is check-in at Hierapark Thermal & Spa Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Hierapark Thermal & Spa Hotel?

Check-out is at noon.

Does Hierapark Thermal & Spa Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per person applies.

Where is Hierapark Thermal & Spa Hotel located?

This family-friendly Denizli hotel is located in a shopping district, within 1 mi (2 km) of Red Travertine of Karahayit and Pamukkale-Hierapolis. Hierapolis Necropolis and Latrine are also within 3 mi (5 km).

Hierapark Thermal & Spa Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 121 out of 259 reviews" "
Rating 8 - Good. 80 out of 259 reviews" "
Rating 6 - Okay. 37 out of 259 reviews" "
Rating 4 - Poor. 12 out of 259 reviews" "
Rating 2 - Terrible. 9 out of 259 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not walkable to any shopping or restaurants. But very nice hotel & staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Vikas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing new property, nice and helpful staff. Breakfast has so much variety. Live music and dance in the evening. Demet, Manager helped us beyond our expectations to deal with medical emergency. Highly recommend to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Manish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, hot steam, swimming pools, good breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Julia

Liked: Staff & service, property conditions & facilities
Really enjoyed our stay, friendly and helpful staff, nice food and terrific pool and thermal bathing facilities. Conveniently located close to town centre and minibus and close bus ride to Pamukkale
Stayed 3 nights in Jun 2024

6/10 Okay

Sonata, Brooklyn

Traveled with group
Liked: Cleanliness, staff & service, amenities
The receptionist lady was very nice. The noise from the tour groups and construction going on wasn’t very pleasant .
Stayed 2 nights in May 2024

6/10 Okay

Bodin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 11 nights in Apr 2024

10/10 Excellent

Jun

Liked: Cleanliness, property conditions & facilities
I like hot spring pool.
Stayed 1 night in Apr 2024

6/10 Okay

TEJASH

Disliked: Cleanliness, property conditions & facilities, room comfort
Never ever recommend this hotel to anyone.
By suite bedroom had no air conditioning at all. The front desk kept on giving excuses about it. The 2nd suite room had a/c in both sitting room as well as the bedroom. Dragging our luggage to and from parking lot too was very difficult with no help from the hotel staff. For the price I paid, I should have gotten a lot better deal expected from Hotels.com
Stayed 2 nights in Apr 2024

10/10 Excellent

Oksana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, clean and quiet, friendly staff. Very good for families with kids.
Stayed 1 night in Mar 2024

10/10 Excellent

Chong Ghee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need to bring along your own swim cap else you have to purchase it for 1 euro. Dining options were not as good the food were just okay.
Stayed 1 night in Dec 2023

8/10 Good

saleem

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 2 nights in Nov 2023

8/10 Good

Ye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not the cleanest hotel room I have stayed but the evening entertainment is the best! The bellydance as well as the live music by the local artists are the best! We booked individually but realized mostly it hosts tour groups, but it doesn't interfere with enjoying the facilities nor too crowded over breakfast and it helps with evening entertainment to have a big audience
Stayed 2 nights in Nov 2023

10/10 Excellent

Sylvia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property conveniently located near Pamukkale. We loved it and highly recommend it!
Stayed 1 night in Oct 2023

10/10 Excellent

Jalila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to entrance to pamukkale
A last minute booking ..it is a good hotel with amenities..close to touristic atractions. Clean and nice breakfast. The reception need to learn abit of inglish and smile abit
Stayed 1 night in Sep 2023

4/10 Poor

Ni, VANCOUVER

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The washroom dark and old, the tower already turning black. The room doesn’t have enough light.
Stayed 1 night in Sep 2023

10/10 Excellent

ya-chien

Stayed 1 night in Sep 2023

8/10 Good

Adita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Yucel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experince, great team, thank you
Stayed 1 night in Sep 2023

8/10 Good

Sonata, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Only negative is the lack of gym equipments.
Stayed 1 night in Aug 2023

10/10 Excellent

Luz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities and amenities, food is great at a very reasonable price 😍
Stayed 1 night in Jun 2023

6/10 Okay

omer

Business traveler
Bad matress, ok food, ok cleanliness..
Their mattresses are not comfortable, spa has bug infestation, cockroches was crowling on walls, old and worned out linens was used in spa
Stayed 1 night in Apr 2023

8/10 Good

riaz

Traveled with family and small children
Liked: Amenities
Not a bad hotel, very close to Pamukkale about a 6 min drive. We enjoyed the indoor heated pool which although small meant we could swim despite it being too cold in april to use outdoor pools. The thermal spa in the hotel was nice and a unique experience. We chose this hotel as the location meant we could drive to Pamukkale in a few minutes as the hotels in town opposite were a lot more basic.
Stayed 2 nights in Apr 2023