The Ritz-Carlton, Laguna Niguel

5.0 star property
Beachfront hotel with relaxing spa services

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, Laguna Niguel

Exterior
Exterior
Meeting facility
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning
  • Spa
    Spa
  • Bar
    Bar
The price is AED 2,310
AED 2,785 total
includes taxes & fees
18 Dec - 19 Dec

Room options

Available filters for rooms
Showing 23 of 23 rooms

Room, 2 Double Beds, Garden View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Garden View (Mobility Accessible, Roll-In Shower)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 37.2 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Garden View (Balcony)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Garden View (Mobility Accessible, Tub)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 37.2 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Garden View (Balcony)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed with Sofa bed

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Garden View (Mobility Accessible, Roll-In Shower)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 37.2 sq m
  • Sleeps 3
  • 1 King Bed

Room, Garden View (Fireplace)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 37 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room, 1 King Bed, Non Smoking, Garden View (Mobility Accessible, Tub)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 37.2 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 73 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, Non Smoking, Ocean View (Mobility Accessible, Tub)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 37 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Garden View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Club Room, Garden View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 37 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Executive Suite, 1 King Bed with Sofa bed, Garden View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Garden View (Mobility Accessible, Tub)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, Balcony, View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 37 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, 1 Bedroom, Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 103 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

Club Room, Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room, View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 37 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room, View (Balcony)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 37 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room, 1 King Bed, Garden View (Balcony)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
1 Ritz Carlton Dr, Dana Point, CA, 92629

What's nearby

  • Salt Creek Beach - 7 min walk - 0.6 km
  • Salt Creek Beach Park - 2 min drive - 1.4 km
  • Dana Point Harbor - 4 min drive - 3.6 km
  • The Coach House - 6 min drive - 5.8 km
  • Doheny State Beach - 12 min drive - 4.4 km

Getting around

  • San Juan Capistrano Depot - 17 min drive
  • John Wayne Airport (SNA) - 37 min drive

Restaurants

  • ‪Young's Beach Shack - ‬7 min walk
  • ‪Bear Coast Coffee - ‬3 min drive
  • ‪Project Social - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

The Ritz-Carlton, Laguna Niguel

Family-friendly hotel near Dana Point Harbor
An adjacent golf course, a poolside bar, and a terrace are just a few of the amenities provided at The Ritz-Carlton, Laguna Niguel. With a beachfront location, surfing, and snorkeling, this hotel is the perfect place to soak up some sun. Treat yourself to aromatherapy, a hot stone massage, or a body scrub at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. Yoga classes and Pilates classes are offered at the 24-hour gym; other things to do include ecotours. Stay connected with free in-room wired internet, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
Other perks at this hotel include:
  • 2 outdoor pools
  • Cooked-to-order breakfast (surcharge), 2 outdoor tennis courts, and valet parking (surcharge)
  • An electric car charging station, express check-out, and supervised childcare (surcharge)
  • A porter/bellhop, tennis lessons on site, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 396 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch Smart TVs with cable channels
  • Furnished balconies or patios, wardrobes/closets, and refrigerators

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Self parking on site (USD 75 per night)
  • Valet parking on site (USD 70 per day; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: USD 18-64 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • RAYA
  • EnoSTEAK

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Ecotours
  • Full-service spa
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Surfing/body boarding
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space (26221 square feet)
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch Smart TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 350.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 60.00 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Newspaper
  • Spa access
  • Sporting facilities or equipment
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 18 to 64 per person
  • Self parking fee: USD 75 per night
  • Valet parking fee: USD 70 per day (in/out privileges)
  • Pet fee: USD 350.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Laguna Niguel
Laguna Niguel Ritz-Carlton
Laguna Ritz-Carlton
Niguel Laguna
Ritz-Carlton Laguna
Ritz-Carlton Laguna Niguel
Ritz-Carlton Niguel
Ritz-Carlton Niguel Hotel
Ritz-Carlton Niguel Hotel Laguna
Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz-Carlton Laguna Niguel Hotel
Ritz-Carlton Laguna Niguel Dana Point
Ritz Dana Point
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Carlton Laguna Niguel
Ritz-Carlton Dana Point
The Ritz-Carlton, Laguna Niguel Hotel
The Ritz-Carlton, Laguna Niguel Dana Point
The Ritz-Carlton, Laguna Niguel Hotel Dana Point

Frequently asked questions

Does The Ritz-Carlton, Laguna Niguel have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at The Ritz-Carlton, Laguna Niguel?

As of 21 November 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Laguna Niguel on 18 December 2024 start from $690.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Laguna Niguel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 350.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Ritz-Carlton, Laguna Niguel?

Self parking is available for USD 75 per night. Valet parking is available for USD 70 per day.

What time is check-in at The Ritz-Carlton, Laguna Niguel?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at The Ritz-Carlton, Laguna Niguel?

Check-out is at 11 AM.

Where is The Ritz-Carlton, Laguna Niguel located?

Located in Monarch Beach, this beachfront hotel is next to a golf course and within 1 mi (2 km) of Salt Creek Beach, Dana Strands Beach, and Monarch Beach Golf Links. Harbor Point Park and Dana Cove Park are also within 2 mi (3 km).

The Ritz-Carlton, Laguna Niguel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 294 out of 507 reviews" "
Rating 8 - Good. 86 out of 507 reviews" "
Rating 6 - Okay. 61 out of 507 reviews" "
Rating 4 - Poor. 39 out of 507 reviews" "
Rating 2 - Terrible. 27 out of 507 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Of course one of the most beautiful locatiins
Stayed 1 night in Jun 2024

10/10 Excellent

GERARD WILLIAMS

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

GERARD WILLIAMS

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place will come back
Stayed 1 night in Sep 2024

8/10 Good

Christin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t beat the views and amenities here. If you’re looking for quiet and relaxation this is not the place. Garden view rooms have the fire pits and also the multiple outdoor hosted events all week and weekend long. Constant set up outside your room blocking views and creating extra noise from sun up to sundown. Other room views are poolside, also quite noisy. I’d ask what corporate events and weddings will be outside your doorstep before booking. Rooms are getting tired, carpet is dirty, drapes are soiled bathrooms are water stained. Staff is EXCEPTIONAL! food choices are great.
Stayed 4 nights in Sep 2024

10/10 Excellent

Liana

Stayed 1 night in Aug 2024

10/10 Excellent

Nelson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down my favorite resort in SoCal. Absolutely breath taking views and phenomenal service.
Stayed 2 nights in Aug 2024

10/10 Excellent

debbie

Liked: Property conditions & facilities
The customer service was extraordinary, all around! From the spa, to dining, to reception, to the valet!
Stayed 2 nights in Aug 2024

10/10 Excellent

Gilbert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very professional also it was our anniversary and they put chocolate dipped strawberries along with a bottle of champagne in our room very classy.
Stayed 3 nights in Jul 2024

6/10 Okay

Isabel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The phones did not work , shower stripping working so leaked all over the bathroom floors and rug was dirty and outdated. Room was warm and I got rashes from Deb bugs or laundry detergent but it was unpleasant. I’ll definitely stay at the Montage moving forward
Stayed 3 nights in Jul 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location right on the beach
Stayed 2 nights in Jul 2024

4/10 Poor

Michelle

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Stayed 3 nights in Jun 2024

10/10 Excellent

Simon

Stayed 3 nights in Jun 2024

10/10 Excellent

jayesh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Jun 2024

10/10 Excellent

Wendell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing. Beautiful view with excellent service.
Stayed 3 nights in Jun 2024

8/10 Good

victor, Tarzana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Jun 2024

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, property conditions & facilities
Property is lovely, the food however was not what we expected- the best food was in the outdoor dining venue, The staff was not able to resolve an issue with the TV when we called it in three times. We had an another issue with the balcony door, the technician was helpful and was able to address the TV.
Stayed 5 nights in Jun 2024

6/10 Okay

Harout

Liked: Staff & service, property conditions & facilities
Mattress is not good
Stayed 4 nights in Jun 2024

10/10 Excellent

JESSICA

Stayed 1 night in Jun 2024

10/10 Excellent

Fernando

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff
Stayed 1 night in Jun 2024

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love this property. The staff makes it exceptional.
Stayed 2 nights in May 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 4 nights in May 2024

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience at this resort. The staff is very accommodating. Their hospitality was the best and will definitely come back. I did have a serious issue that i would like to address. After leaving my car with the valet, they somehow left the headlights on for hours that it drained my battery. Coincidently my daughter needed something from the car and thats how they noticed. They had to give it a jump start and i was able to use it the next day. If it wasnt that i needed something it would had a dead battery the next day at check-out. Im so disappointed this happened because it cause a huge inconvenience due to having to reprogram my fob key which cost me time and money. I dont think I would do valet again.
Stayed 1 night in May 2024