4/10 Poor
Verified traveler
10 January 2017
Disliked: Property conditions & facilities, room comfort
Not the same quality as the USA Ramadas...
They did not have record of my booking, even though I had made it a month in advance. I eventually had to email it to the man at the front desk. Wifi was spotty and unreliable in the bedroom. The mattress was harder than I like. Though the living room and bedroom looked nice, but the bathroom looked like it hadn't been updated since the 1960's: old, cracked tile, old mildew stains in the tile grout, old yellowed toilet seat, old rusty, broken drain hole cover in the middle of the floor. Tiny one-person shower with a curtain. It looked like the bathroom had been cleaned, but it just still felt gross. We got a terribly overpowering cigarette smoke smell drafting into our living room and bathroom from some other hotel room a few hours into our stay, so we had to shut our bedroom door and try not to venture into the living room or bathroom. Our room's air conditioner was blowing full blast when we walked in, and we couldn't figure out how to turn the temperature up. The room was freezing. They came and turned it off, but even then, the room was still freezing. There was no central heating(!) so they eventually brought a space heater that we used for the rest of our stay. Breakfast was alright. Lots of bread, cheeses, fruit, middle-eastern fare, and cold cereal. This hotel was too overpriced for the level of quality we experienced. I would not stay here again.