Dallas Medical-Market Center Station - 11 min drive
Dallas-Fort Worth Intl. Airport (DFW) - 20 min drive
Restaurants
McDonald's - 11 min walk
Tom N Toms Coffee - 4 min walk
Ko'mart Marketplace - 4 min walk
Doma Seolleongtang - 12 min walk
Seoul Garden - 12 min walk
About this property
MainStay Suites Dallas Northwest - Irving
Hotel near Galleria Dallas
You can look forward to free continental breakfast, dry cleaning/laundry services, and a gym at MainStay Suites Dallas Northwest - Irving. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
Free self parking
A front-desk safe, concierge services, and an elevator
ATM/banking services, smoke-free premises, and a 24-hour front desk
Guest reviews speak highly of the helpful staff
Room features
All guestrooms at MainStay Suites Dallas Northwest - Irving feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and minibars. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
Bathrooms with tubs or showers
Refrigerators, microwaves, and cookware/dishes/utensils
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free continental breakfast available daily
Things to do
Fitness center
Family friendly
Laundry facilities
Microwave
Refrigerator
Conveniences
ATM/banking services
Elevator
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Business services
Business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Bathroom
Bathtub or shower
Private bathroom
Towels
Entertainment
42-inch flat-screen TV
Food and drink
Coffee/tea maker
Cookware/dishes/utensils
Microwave
Minibar
Refrigerator
More
Free local calls
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property is also known as
Mainstay Suites Dallas
MainStay Suites Dallas Northwest Irving
MainStay Suites Dallas Northwest - Irving Hotel
MainStay Suites Dallas Northwest - Irving Dallas
MainStay Suites Dallas Northwest - Irving Hotel Dallas
Frequently asked questions
Is MainStay Suites Dallas Northwest - Irving pet-friendly?
No, only service animals are welcome at the property.
How much is parking at MainStay Suites Dallas Northwest - Irving?
Self parking is free at this property.
What time is check-in at MainStay Suites Dallas Northwest - Irving?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at MainStay Suites Dallas Northwest - Irving?
Check-out is at 11:00 AM.
Where is MainStay Suites Dallas Northwest - Irving located?
Located in Northwest Dallas, this hotel is 1.4 mi (2.3 km) from MoneyGram Soccer Park and within 6 mi (10 km) of Cinemark Theater and The Pavilion. Irving Convention Center and Toyota Music Factory are also within 6 mi (10 km). Royal Lane Station is 23 minutes by foot.
MainStay Suites Dallas Northwest - Irving Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 172 out of 272 reviews" "
10 - Excellent
172
Rating 8 - Good. 60 out of 272 reviews" "
8 - Good
60
Rating 6 - Okay. 15 out of 272 reviews" "
6 - Okay
15
Rating 4 - Poor. 4 out of 272 reviews" "
4 - Poor
4
Rating 2 - Terrible. 21 out of 272 reviews" "
2 - Terrible
21
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Roshunda
Traveled with family and small children
1 January 2025
Nice but wasn’t close to any great restaurants
Roshunda
Stayed 1 night in Oct 2024
10/10 Excellent
Alex, san jose
25 November 2024
Alex
Stayed 1 night in Oct 2024
6/10 Okay
Maya
23 October 2024
Disliked: Staff & service, amenities
Staff took forever to check me in. Checked me into an already occupied room then questioned me multiple times doubting that they did before finally giving me an empty room. Weird.
Checking in took a little longer then I thought it should of. Desk guy was on the phone with somebody while I was checking in. The room was really nice, had everything I needed and was very comfortable. The area is not great but if you are a man doing a solo trip then it shouldn't be a problem.
I stayed here overnight after going to King Spa. I had very low expectations, but it was not bad. They did the best with what they had. The room was clean and I was able to order really good Korean food late at night from Door Dash. They had a very basic free breakfast. I made waffles and went back to my room and took a quick nap. The bed was top notch.
This property was in a sketchy area, and I felt unsafe to stay at the hotel and didnt end up staying there. The walls were thin. I checked in late so I didnt expect the desk to be attended to right away but I waited there for 20 minutes to check in. In addition the elevators were an issue. One was broken and the other had some substance spilled in it and not cleaned and it smelled. The room was fine and spacious but do to feeling uneasy and thin walls my friend and I decided it was in our best interest to not stay there as she claims she was followed back to our room and 2 men knocked on the door. I tried calling the next morning multiple times to update them and say I wasnt there to check out and wouldnt be returning and never got a call back. Maybe I am dramatic but as a young woman I didnt feel comfortable staying in this hotel, just strange ghetto vibes.
I can't recall the receptionist's name, but I think his first initial was B. Mr. B was very pleasant and friendly during check-in, taking the time to explain everything thoroughly.
Very clean. Great bed. Quiet. Adequate breakfast. Would happily stay again.
Stephen
Stayed 2 nights in Sep 2024
2/10 Terrible
Maria
15 September 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
Parking lot is well lit (Free) and lobby was clean. The room was good for the price. Small fridge ( not the minis) full size microwave, everything you would need to an extended stay. I extended another day and told the front desk who took all my info and ran my cc again. I requested my room not get room service. Front desk agreed but all the pros end there. That night and next day People were standing outside smoking to INCLUDE the staff even with a sign posted. When I got back my luggage was not in my room nor was my food in the fridge. After waiting for almost an hour I finally get my luggage back and was told they would compensate me with a free night and extra points. Never happened. Hotel should change their protocols and actually INQUIRE when they see someone’s belongings still in the room. Hotel NEVER tried contacting me to make sure everything was okay. A simple phone call to me or actually looking in the system would have avoided all of this. I was told the GM would call me. That never happened either. I would not recommend this hotel to anyone!!