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MainStay Suites Addison-Dallas

2.5 star property
Suburban hotel with free breakfast and a 24-hour front desk

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for MainStay Suites Addison-Dallas

Exterior
Suite, 1 Queen Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board
Exterior
Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly) | Premium bedding, desk, laptop workspace, iron/ironing board
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Parking included
  • Laundry
The price is AED 208
AED 235 total
includes taxes & fees
12 Jan - 13 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly) | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
HDTV
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity

Quality Suites Addison - Dallas

Pool
Breakfast included
Pet friendly
Parking included
6.2 out of 10, (1001)
The price is AED 217
AED 245 total
includes taxes & fees
7 Jan - 8 January 2025
Quality Suites Addison - Dallas

About the neighborhood

Map
15200 Addison Road, Building A, Addison, TX, 75001

What's nearby

  • Addison Circle Park - 6 min walk
  • Village on the Parkway - 16 min walk
  • Galleria Dallas - 4 min drive
  • Medical City Hospital - 9 min drive
  • University of Texas at Dallas - 10 min drive

Getting around

  • LBJ - Central Station - 8 min drive
  • Dallas Union Station - 15 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 22 min drive

Restaurants

  • ‪Addison Improv Comedy Theatre and Restaurant - ‬7 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬4 min walk
  • ‪Jason's Deli - ‬10 min walk
  • ‪Lupe Tortilla Mexican - ‬12 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk

About this property

MainStay Suites Addison-Dallas

Hotel near Galleria Dallas
Free to-go breakfast, a grocery/convenience store, and a free manager's reception are just a few of the amenities provided at MainStay Suites Addison-Dallas. In addition to dry cleaning/laundry services and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • RV/bus/truck parking, free newspapers, and coffee/tea in the lobby
  • An elevator, a TV in the lobby, and luggage storage
Room features
All 70 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 43-inch HDTVs with cable channels
  • Wardrobes/closets, kitchens, and refrigerators

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:30 AM
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Conference space (344 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch HDTV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Hotel Addison Galleria
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Galleria
Hotel Hawthorn Suites by Wyndham Addison Galleria Addison
Addison Hawthorn Suites by Wyndham Addison Galleria Hotel
Hotel Hawthorn Suites by Wyndham Addison Galleria
Hawthorn Suites by Wyndham Addison Galleria Addison

Frequently asked questions

Does MainStay Suites Addison-Dallas have a pool?

Yes, this property has an outdoor pool.

Is MainStay Suites Addison-Dallas pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at MainStay Suites Addison-Dallas?

Self parking is free at this property.

What time is check-in at MainStay Suites Addison-Dallas?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at MainStay Suites Addison-Dallas?

Check-out is at 11 AM.

Where is MainStay Suites Addison-Dallas located?

Situated in the business district, this hotel is 0.3 mi (0.5 km) from Addison Circle Park and 2.5 mi (3.9 km) from Galleria Dallas. Village on the Parkway and Quorum Park are also within 1 mi (2 km).

MainStay Suites Addison-Dallas Reviews

Reviews

6.8
Rating 10 - Excellent. 268 out of 999 reviews" "
Rating 8 - Good. 263 out of 999 reviews" "
Rating 6 - Okay. 182 out of 999 reviews" "
Rating 4 - Poor. 143 out of 999 reviews" "
Rating 2 - Terrible. 143 out of 999 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ryan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was unsafe and we were threatened by another tenant the first night.
Stayed 6 nights in Dec 2024

4/10 Poor

Alexander

Stayed 1 night in Nov 2024

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wasn't ready until after 4pm and when we did get in our room 5-6 roaches crawling on walls and in the bathroom. Disgusting
Stayed 1 night in Oct 2024

8/10 Good

Luke

Stayed 1 night in Oct 2024

6/10 Okay

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All in all, the experience was pretty good! My only issue is that they said there was free breakfast, and upon waking up there was none at all. Only coffee. The first room we received was disgusting, with roaches everywhere, stained sheets, and bugs in the bed. Upon reporting such, they moved us to a much nicer room.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Don't expect much for the cheap price.
We were in town for a wedding and only stayed 1 night. The staff was friendly and the beds and linens were clean. No problems with plumbing or A/C. The price was cheap so I guess I shouldn't have expected too much but there were roaches in one of our rooms and a syringe was found in the kleenex box of the other. We arrived later in the evening and were surprised with a $100 deposit for each room which was more than the price for the 1 night stay and not mentioned anywhere in the booking process. It was returned in 3-5 business days but what would have happened to someone who couldn't do that? No place to go and a non refundable booking? The "free breakfast" was pre packaged honey buns/muffins and coffee that you had to ask for. There was a heavy smell of weed in the elevator and hallway but I blame other guests for that. We didn't do any cooking or use the dishes so I can't speak to that but I wouldn't want to anyway after seeing a few roaches. The staff was informed about the roaches at checkout but I didn't find out about the syringe until we were already heading back home and didn't have a chance to call them within an acceptable time frame. I would probably recommend people stay somewhere else or call ahead to make sure you know what you are getting.
Stayed 1 night in Sep 2024

2/10 Terrible

Christopher

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was something out of a horror movie
Stayed 2 nights in Sep 2024

6/10 Okay

Jorge

Stayed 15 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Very run down and most things were broken such as door handle, sink handles, lights not working. Could have a lot of potential just a lack of cleaning and maintenance. Also definite cockroach problem too. Found 15 + during our short stay.
Stayed 2 nights in Aug 2024

6/10 Okay

Bryan

Traveled with group
Liked: Staff & service, room comfort
In need of cleaning and updating...
Trying to temper this review because the price was low, but.... The whole hotel is in need of an update. Everything from the lobby, stairs, elevator hallways to the rooms could use a very good/deep cleaning. The carpet and furniture in my room was stained and worn. The room could use some paint to cover up obvious construction changes (removal of valences on the window), etc. While the staff was nice, the service was mediocre. My room lacked hangers and one of the lamps was missing a lightbulb. I made this request very next day and I never received these items. I apparently missed the "cleaning time" for my room one day and was unable to get it serviced. When serviced the next day, I was not given all of the towels I needed. If staying in the area again, I would spend a bit more and stay elsewhere.
Stayed 3 nights in Aug 2024

10/10 Excellent

rammond

Stayed 1 night in Aug 2024

10/10 Excellent

Coffee

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Donald

Stayed 7 nights in Jul 2024

2/10 Terrible

Jethro

Disliked: Cleanliness, amenities
Not good people don’t stay here.
Stayed 3 nights in Jul 2024

8/10 Good

Rebekah

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
We were given a deal and then told the rules were different the next week because we was told wrong definitely not fair to me as a customer I should be held to what I was told and the employee trained appropriately roaches needs to be addressed besides that was very nice
Stayed 7 nights in Jul 2024

4/10 Poor

Chris

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

2/10 Terrible

jenny

Disliked: Cleanliness, staff & service, property conditions & facilities
this place aill charge ur card up if u put one on file without ur consent
Stayed 2 nights in Jun 2024

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Tren

Stayed 1 night in Jun 2024

2/10 Terrible

Firoz

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in shambles. Everything is filthy, breaking and there were ants, cockroaches and bugs all around. In the kitchen, dish washer was broken, no utensils, no glasses and several items missing. No bathtub towel, dirty hairdryer, doors breaking, broken bathroom fan and furniture was filthy dirty with stains. Carpet in the hallway and stairs was dirty with people's puke. It was absolutely disgusting staying there. We had paid in advance so there was no refund. Continental breakfast was only coffee. Nothing else.
Stayed 4 nights in Jun 2024

6/10 Okay

Michael

Stayed 1 night in Jun 2024

6/10 Okay

Jason

Stayed 2 nights in Jun 2024

4/10 Poor

Martha

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place smells like dog pee throughout. The walls are so thin you can hear everything from 2 doors down. They claim to serve breakfast and only put out coffee and a few muffins to grab. The bathroom was falling apart the carpet in the rooms and hallways haven’t been changed in over 2 years. The pool was filthy and the walls looked yellow. They charge double what Oyó or Super 8 charge per night and there is no difference in service or condition of the place.
Stayed 14 nights in Jun 2024

10/10 Excellent

Ronald

Stayed 4 nights in Jun 2024

2/10 Terrible

lyndsay

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever!
Checked in on a Monday and the front office staff was RUDE!!! When my daughter and I got to our room our room door was cracked open and I had to push the door open so hard with my hips to open the door as it looked to be broken. So we unloaded our belongings then tried our room key before leaving for the day and good thing we did cuz we were unable to open it. Luckily the maintenance man was there to help us open the door which took him 7-10 times to get open. He shared with me someone had passed away in the room and they had to break down the door. The stank that came from that room was awful!!!!! Got switched and the lady still was rude as heck! The only good thing about this stay was it was centrally located to the things around town. Smelt like dog and cat piss everywhere. Worst stay ever!!!!!
Stayed 3 nights in Jun 2024