Dallas Arboretum and Botanical Garden - 5 min drive - 4.3 km
Kay Bailey Hutchison Convention Center - 6 min drive - 7.1 km
American Airlines Center - 7 min drive - 8.6 km
Getting around
Hatcher Station - 4 min drive
Dallas Union Station - 16 min drive
Dallas-Fort Worth Intl. Airport (DFW) - 35 min drive
Restaurants
McDonald's - 19 min walk
CJS Billiards & Sports - 18 min walk
Starbucks - 13 min walk
Raising Cane's Chicken Fingers - 4 min drive
The Goat - 4 min drive
About this property
Downtown Suites Dallas
Motel near Kay Bailey Hutchison Convention Center
Close to Cotton Bowl, Downtown Suites Dallas has plenty to offer. Stay connected with free in-room wired internet.
Other perks include:
Free self parking
Smoke-free premises and a 24-hour front desk
Room features
All guestrooms at Downtown Suites Dallas include comforts such as air conditioning, in addition to amenities like free internet and safes.
Other amenities include:
Bathrooms with showers
43-inch plasma TVs with cable channels
Refrigerators, microwaves, and free infant beds
Languages
English
Property amenities
Internet
Available in all rooms: Free wired internet
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Family friendly
Free cribs/infant beds
Microwave
Refrigerator
Guest services
24-hour front desk
Daily housekeeping
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Free cribs/infant beds
Bathroom
Private bathroom
Shower
Towels
Entertainment
43-inch plasma TV
Cable channels
Food and drink
Microwave
Refrigerator
More
Access via exterior corridors
Free local calls
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
Property is also known as
Downtown Suites Dallas Motel
Palace Suites Dallas
Palace Suites Motel
Palace Suites Motel Dallas
Downtown Suites Motel
Downtown Suites Dallas Motel
Downtown Suites Dallas Dallas
Downtown Suites Dallas Motel Dallas
Frequently asked questions
Is Downtown Suites Dallas pet-friendly?
No, pets are not allowed at this property.
How much is parking at Downtown Suites Dallas?
Self parking is free at this property.
What time is check-in at Downtown Suites Dallas?
Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Downtown Suites Dallas?
Check-out is at noon.
Where is Downtown Suites Dallas located?
Located in Old East Dallas, this motel is within 3 mi (5 km) of White Rock Lake Park, Texas State Fair Grounds, and Starplex Pavilion. Fair Park and White Rock Lake are also within 3 mi (5 km).
Downtown Suites Dallas Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We checked in and went to a concert. We got back from the concert and noticed a roach. Went to go get food came back and a few more roaches had came out. While we were sitting on the bed eating I got bit by a TICK on the inside of my thigh. When office was asked for. Refund he said no that termsnix comes out every week and sprays and I showed him pics and videos of the bugs and tick and where I got bit and he said. Well you checked in at 3:30 pm and you left twice so and now you wanna leave (3 in the morning) so it’s your fault. We spent maybe 3 hours total in that room! Just for them to blame us? Absolutely not. Do NOT go there!
Great price. Location was convenient. Friendly service. Room was unclean with dirty, unwashed bedding and dirty-looking towels, dusty furniture. Room and furnishings were of poor quality.
Maren
4/10 Poor
Michael
Business traveler
4 March 2024
Disliked: Property conditions & facilities
Noisy neighbors, playing loud music well past mid nite. Shower faucet wouldn’t work but bathtub faucet would run. No closet or place to hang clothing. No coffee, no coffee makers, not even in the lobby. Shabby and old so rather overpriced at the $95 rate.
Michael
Stayed 2 nights in Mar 2024
2/10 Terrible
Cristian
23 December 2023
Cristian
Stayed 1 night in Dec 2023
6/10 Okay
Kelly
30 October 2023
There's not free wifi as advertised
Kelly
Stayed 1 night in Oct 2023
10/10 Excellent
WILLIE
Traveled with group, Traveled with partner
2 October 2023
Liked: Cleanliness, staff & service
The inside is a lot better than the outside makes it seem. The owner is remodeling and for the price the place is good. It is safe and clean with cameras and security at night. The owner is very nice and call all the guest by name. I usually stay there one or two nights during the fair.
When I got in the room, it looked like the surfaces has not even been wiped down. There were hairs in the shower, and the sink had some sticky residue in it that hadn’t been cleaned. The headboard was the worst of all… (picture attached)
This is the worst place I’ve stayed at in my life. False advertisement, unclean (had to sleep with my jacket on top of the covers), no hot water in the shower, unsafe (could not sleep with prostitues and drug deals going on outside), very very sketchy, don’t stay here period. So glad that night is over.
While check in was easy & the desk clerk was friendly enough, The location should have been a tip-off- it was not good. There was a pickup in parking lot that had obviously been there awhile with front tires flat.
The room stunk so bad I had to get some air freshener. We were there briefly before going to a concert at Dos Equis Pavilion, & after getting back to room around 11pm, went to get in shower and saw 2 ROACHES in the shower - stepped out of bathroom to find something to kill them and there was another on the vanity by the sink! The floor was dirty as was evidenced by the black feet from removing shoes to walk to bed. Would NOT recommend this place to anyone but field workers who come in filthy & don’t care about the facilities.
We arrived in the room was 96°, it did not cool down to 76° at 4:00 a.m. literally sat in sweat until 4:00 this morning. Took a rinse off and left early. Very disappointed.
The people that run the hotel are very nice and helpful. They treated me with respect and accommodated my needs. There is constant watch of the parking lot at night which made me feel very safe about staying in that part of town. Great room for what you’ll pay. Microwave, fridge, A/C, working showers and hot water, working locks and curtains, cable tv, and great staff. My girlfriend and I were pleasantly surprised with our stay.