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Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

3.5 star property
Hotel with a fitness center, a short walk to Dallas World Aquarium

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

Terrace/patio
Bar (on property)
Point of interest
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Exterior

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Bar
  • Parking available
The price is AED 443
AED 519 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Shower/tub combination
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Shower/tub combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Shower/tub combination
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Shower/tub combination
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Pillow menu
Shower/tub combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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Free WiFi
Air conditioning
Laundry
7.6 out of 10, Good, (2856)
The price is AED 329
AED 466 total
includes taxes & fees
23 Dec - 24 Dec
Magnolia Hotel Dallas Downtown

About the neighborhood

Map
1015 Elm St, Dallas, TX, 75202

What's nearby

  • Dallas World Aquarium - 4 min walk
  • John F. Kennedy Memorial - 5 min walk
  • Kay Bailey Hutchison Convention Center - 10 min walk
  • Reunion Tower - 14 min walk
  • American Airlines Center - 17 min walk

Getting around

  • Akard Station - 4 min walk
  • Dallas Union Station - 10 min walk
  • Love Field Airport (DAL) - 17 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Twisted Trompo - ‬4 min walk
  • ‪Frankie's - ‬4 min walk
  • ‪Family Thais Asian Bistro - ‬4 min walk

About this property

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

Hotel near Kay Bailey Hutchison Convention Center
Close to Dallas World Aquarium and Reunion Tower, Crowne Plaza Hotel Dallas Downtown, an IHG Hotel provides a terrace, dry cleaning/laundry services, and a bar. The on-site American cuisine restaurant, THRIVE Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
Other perks include:
  • An outdoor pool with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • Express check-out, express check-in, and a banquet hall
  • Concierge services, a ballroom, and a gift shop
  • Guest reviews give top marks for the helpful staff
Room features
All 291 rooms have comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 18.35 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • THRIVE Restaurant

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (27444 square feet of space)
  • Meeting rooms - 22

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 24
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 40 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per night
  • Cleaning deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 18.35 per person
  • Self parking fee: USD 20.00 per night (in/out privileges)
  • Pet deposit: USD 40 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Dallas Downtown
Crowne Plaza Hotel Dallas Downtown

Frequently asked questions

Does Crowne Plaza Hotel Dallas Downtown, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

As of 21 December 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel on 22 December 2024 start from $141.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Hotel Dallas Downtown, an IHG Hotel pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 40 per stay and a fee of USD 40.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

Self parking is available for USD 20.00 per night.

What time is check-in at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

Check-out is at noon. Late check-out is available for USD 25.00 (subject to availability).

Where is Crowne Plaza Hotel Dallas Downtown, an IHG Hotel located?

Located in Downtown Dallas, this hotel is within a 5-minute walk of Bank of America Plaza and Dallas World Aquarium. Kay Bailey Hutchison Convention Center and Reunion Tower are also within 15 minutes. Akard Station and West End Station are within a 5-minute walk.

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 274 out of 1005 reviews" "
Rating 8 - Good. 198 out of 1005 reviews" "
Rating 6 - Okay. 188 out of 1005 reviews" "
Rating 4 - Poor. 157 out of 1005 reviews" "
Rating 2 - Terrible. 188 out of 1005 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jordan

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pics of this place make it look beautiful! This place is a DUMP!! This place isn’t worth half of what they’re charging. Wish I would have stayed elsewhere
Stayed 7 nights in Nov 2024

6/10 Okay

Marty

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Even thou it's a crown plaza the main entrance was nice but the rooms hallways where very dirty and run down let's not even talk about the black mold in the ice machines.
Stayed 3 nights in Nov 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, amenities, and room. Not in the most entertaining area of Dallas.
Stayed 2 nights in Nov 2024

6/10 Okay

Cora

Traveled with partner
Liked: Staff & service
Temperature inside the lobby and room was to hot. And the elevator didn’t work properly
Stayed 2 nights in Nov 2024

6/10 Okay

Lawrence

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I will not stay here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Roosevelt, Reseda

Traveled with group, Business traveler
Liked: Amenities, property conditions & facilities
Nice rooms
Stayed 3 nights in Nov 2024

6/10 Okay

Pam

Liked: Staff & service
Disliked: Property conditions & facilities
Where to start? Bathroom is so small it is claustrophobic. No fan in the bathroom so steam engulfs the room when showering. The mold on the ceiling tells the story! Bed is hard, pillows too high. Coffee machine didn’t work. Even though we were on the 18th floor, the outside sounds were like we were on the ground floor. Boys and their toys were screeching around the streets way into the early morning hours. Not a great stay!
Stayed 3 nights in Oct 2024

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities
Pretty worn out. Everything from creaky worn elevators, falling AC systems to dirty hallways. Rooms were ok but with the AC issues and ugly entrances it was not great.
Stayed 2 nights in Oct 2024

6/10 Okay

Lazaro

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Water at the pool was cold. Parking garad felt spooky at times. My stay was ok, nothing fancy.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

4/10 Poor

Ronaldo

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good property however they charge $150 US in case of room damage.I left on October 3 and still havent got it back yet.I did no damage to the room i was in
Stayed 3 nights in Oct 2024

10/10 Excellent

Brad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got in late. Very accommodating. Gave me quite a late checkout. Patio doors a bit sketchy. Tub didn’t drain too well. Great location!
Stayed 1 night in Oct 2024

4/10 Poor

Daniel

Disliked: Cleanliness, property conditions & facilities
In serious need of a rehab. Terrible area. Unsafe to walk after dark. Street racing outside at night.
Stayed 5 nights in Oct 2024

10/10 Excellent

elisangela

Liked: Cleanliness, staff & service, property conditions & facilities
close to everything u need
Stayed 4 nights in Oct 2024

10/10 Excellent

Horacio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, super friendly and helpful.
Stayed 4 nights in Oct 2024

4/10 Poor

Gerard

Liked: Cleanliness
Disliked: Property conditions & facilities
I stayed at the Crowne Plaza in Downtown Dallas recently for three nights. Unfortunately, the air conditioning wasn’t working in my first room or my second, and it stopped working in my third room. So I was in four different rooms for a 3-night stay. That was very inconvenient, but the rest of my stay was pretty good: friendly staff, clean beds. The bathrooms were fine, but you can see the fixtures need to be replaced. The place is old but still a good option because of its location.
Stayed 3 nights in Oct 2024

2/10 Terrible

Briana

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay here. Not sure if they changed ownership but the staff had no idea what they were doing and the room was outdated and disgusting. All but one elevator was down the last day we left and it was a nightmare.
Stayed 5 nights in Oct 2024

4/10 Poor

John B

Liked: Staff & service
Disliked: Property conditions & facilities
Needed a Remodel about a decade ago
Stayed 1 night in Oct 2024

4/10 Poor

Bamiduro

Disliked: Cleanliness, property conditions & facilities
The surrounding wasn’t clean, house keeping was unimpressive. Elevators not working properly. Generally, disappointed with the hotel.
Stayed 3 nights in Oct 2024

6/10 Okay

Layton

It was okay
Stayed 1 night in Oct 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

2/10 Terrible

Angie

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience here, avoid this place
Stayed 4 nights in Sep 2024

10/10 Excellent

Miguel

Stayed 2 nights in Sep 2024