10/10 Excellent
Andrew
Traveled with partner
15 November 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our guest relations representative Uyen really set the bar high for this hotel. We were promptly greeted from the airport and shuttled directly to the hotel. Water and cold towels were provided during our shuttle ride to the hotel to help cool down from the Vietnam heat. Our bags were taken care of from the airport all the way to our room. We literally did not have to lift a finger. Uyen had put together a very detailed guide to all the amenities and services that the hotel has to offer and was very patient with any and all questions that we had. The Peninsula hotel was immaculately well kept; cleanliness, hospitality, and quality service were definitely on top of their list. The hotel had a delicious breakfast buffet served every morning starting from 6 AM, with a rotating selection. Also an afternoon lunch buffet was offered from 2PM to 5PM in the royale lounge and should be enjoyed at every possible opportunity, the Vietnamese coffee on the menu has to be the best coffee I’ve ever had. The hotel is right across the street from the beach, and the staff will kindly escort you across the street if you aren’t familiar with crossing the street in Vietnam. The rooftop pool has a beautiful view overlooking the beach and a good spot to watch the sunrise and set. You will find yourself feeling very at home here and may even consider extending your stay. 4 days was not enough for my first stay at the Peninsula, I will be finding my way back here as soon as I can.
Andrew
Stayed 3 nights in Nov 2024