The staff is very friendly and helpful. The rooms are cleaned daily, and empty bottles are recycled. However, the onsite laundry facilities are plastic bins to wash clothes and hang on a communal rack on the 7th floor terrace, or you can pay 20,000VND per kg to have the clothes washed for you.
There are plenty of restaurants on Ho Ngninh Street, and other options are well within walking distance, like My Khe beach.
Overall, I have enjoyed my time here, and have extended my stay by two weeks.