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Crowne Plaza Danang City Centre, an IHG Hotel

5.0 star property
Where river views meet world-class amenities take time to tee up on our driving range then relax with your favorite drink.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Danang City Centre, an IHG Hotel

Outdoor pool, open 6:00 AM to 8:00 PM, sun loungers
Lobby
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Point of interest

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Gym
The price is AED 264
AED 300 total
includes taxes & fees
5 Feb - 6 Feb

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite, 1 Bedroom, Club Lounge Access, River View (Lounge Access)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Club Lounge Access, River View (Lounge Access)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 81 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Accessible, Club Lounge Access (River View)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Accessible, Club Lounge Access (River View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Club Lounge Access, River View (1 King, 1 Twin)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Suite, Multiple Beds, Club Lounge Access, River View (1 King, 1 Twin)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 62 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite, 2 Bedrooms, Club Lounge Access, River View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms, Club Lounge Access, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 182 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, River View (Lounge Access)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed, River View (Lounge Access)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access, River View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Premium Room, 2 Twin Beds, Club Lounge Access, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Premium Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 39 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, River View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Twin Beds, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 34 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, River View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 34 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Suite, Multiple Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Map
17 Quang Trung, Hai Chau, Da Nang, 550000

What's nearby

  • Han River Bridge - 11 min walk
  • Han Market - 12 min walk
  • Da Nang Cathedral - 16 min walk
  • Dragon Bridge - 4 min drive
  • My Khe Beach - 8 min drive

Getting around

  • Da Nang Station - 18 min walk
  • Da Nang Intl. Airport (DAD) - 13 min drive

Restaurants

  • ‪Bún Chả Cá - ‬2 min walk
  • ‪Nhà Hàng Kingsdon - ‬2 min walk
  • ‪Tư Hề - ‬1 min walk
  • ‪Bún chả cá Hờn - ‬3 min walk
  • ‪Quán Hà Nội Xưa - ‬2 min walk

About this property

Crowne Plaza Danang City Centre, an IHG Hotel

Luxury family-friendly hotel near Han River
Located close to Han River Bridge and Han Market, Crowne Plaza Danang City Centre, an IHG Hotel provides an adjacent golf course, 2 coffee shops/cafes, and dry cleaning/laundry services. Tee up with amenities like a driving range and golf lessons at this hotel. Treat yourself to Ayurvedic treatments, aromatherapy, or a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as car rentals on site and a bar.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Buffet breakfast (surcharge), airport pick-up service (surcharge), and babysitting (surcharge)
  • A water dispenser, wedding services, and newspapers in the lobby
  • A porter/bellhop, a bicycle shuttle, and bicycle tour information
  • Guest reviews speak highly of the helpful staff
Room features
All 284 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Highchairs and free infant beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and designer toiletries
  • 45-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and electric kettles

Languages

Chinese (Sign language), English, Japanese (Sign language), Korean, Vietnamese, Vietnamese (Sign language)

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 600000 for adults and VND 300000 for children
  • 2 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Bicycle tour information
  • Bike cleaning
  • Bike parking
  • Bike repair services
  • Bike shuttle
  • Bike storage
  • Children's pool
  • Fitness center
  • Full-service spa
  • Golf driving range
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free cribs/infant beds
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Newspapers in lobby
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessions with a pro
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2691 square feet of space)
  • Coworking space
  • Meeting rooms - 3

Outdoors

  • Pool sun loungers

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • High pile carpet in room
  • Pool access ramp on site
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Books
  • Communal living room
  • Couples dining
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Locally-owned & organized tours & activities
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 45-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Champagne service
  • Cleaning supplies
  • Electric kettle
  • Free bottled water
  • Paper towels

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your passport after booking
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1500000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 600000 for adults and VND 300000 for children
  • Airport shuttle fee: VND 330000 per vehicle (maximum occupancy 3)
  • Airport shuttle fee per child: VND 330000 (up to 7 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bay Capital Danang
Crowne Plaza Danang City Centre, an IHG Hotel Da Nang
Crowne Plaza Danang City Centre, an IHG Hotel Aparthotel
Crowne Plaza Danang City Centre, an IHG Hotel Aparthotel Da Nang

Frequently asked questions

Does Crowne Plaza Danang City Centre, an IHG Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

Is Crowne Plaza Danang City Centre, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Crowne Plaza Danang City Centre, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Danang City Centre, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Crowne Plaza Danang City Centre, an IHG Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 330000 per vehicle applies.

Where is Crowne Plaza Danang City Centre, an IHG Hotel located?

This family-friendly Da Nang hotel is located on the riverwalk, within a 15-minute walk of Han River, Han River Bridge, and Han Market. Da Nang Cathedral and Con Market are also within 1 mi (2 km). Da Nang Station is 18 minutes by foot.

Crowne Plaza Danang City Centre, an IHG Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 124 out of 147 reviews" "
Rating 8 - Good. 16 out of 147 reviews" "
Rating 6 - Okay. 4 out of 147 reviews" "
Rating 4 - Poor. 0 out of 147 reviews" "
Rating 2 - Terrible. 3 out of 147 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

lilian

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Helen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bay Capital hotel itself was very nice and clean. The surrounding streets were quite dirty and we witnessed huge rats on several occasions on the streets. Dining option around the hotel is limited. Central is about 15mins walk away. The service was ok, they weren’t as nice and attentive as other hotels we’ve stayed at.
Stayed 4 nights in Dec 2024

10/10 Excellent

Calie, san jose

Liked: Cleanliness, property conditions & facilities
Everything was great!
Stayed 4 nights in Dec 2024

10/10 Excellent

Nadia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel deco & cosy atmosphere

8/10 Good

Phuong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is new, but room is small, staffs are very friendly and helpful
Stayed 4 nights in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Good staff, excellent gym and facilities and rooms were exceptional and modern. Very good location - don’t be baited into staying near the beach. This spot is the central hub!
Stayed 4 nights in Dec 2024

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A very nice stay at this hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Kelvin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely 11/10 Hospitality, our stay here was fantastic because the hotel itself is amazing. But, the hospitality we received made it that much more perfect.
Stayed 4 nights in Oct 2024

10/10 Excellent

Tan Khoa

Liked: Cleanliness, room comfort
Highly recommend!
I recently stayed at Bay Capital Danang for a quick one-night trip while visiting relatives, and I couldn’t be happier with my experience. The hotel itself is new, modern, and sleek, with an elegant design that sets a high standard from the moment you walk in. My room was incredibly spacious, filled with every amenity I could need, and the view from my window was absolutely breathtaking! It was such a treat to wake up to that kind of scenery. The location couldn’t be more convenient—getting around was a breeze, with easy access to everything I wanted to explore. What made my stay even more memorable was the exceptional customer service. Every staff member I encountered was kind, welcoming, and genuinely hospitable, making me feel at home right away. Thank you, Bay Capital Danang, for a truly fantastic stay! I can’t wait to come back for a longer visit!
Stayed 1 night in Sep 2024

10/10 Excellent

bruce

Liked: Cleanliness, room comfort
Da Nang
My wife and I are very impressed with the hospitality of this hotel. All the staffs are very helpful and polite. We highly recommend this hotel for first time traveler. I would come back again.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, room comfort
Not recommend if you travel for business/guy trip
Bad experience during my business trip to Da Nang. This is my second time staying with them. I stayed for 5 days and the hotel only change the bedsheet 1 times. Until the last night, I have to ask them to change the bed sheet and clean the bathrooms properly. The dust everywhere! The front desk manager and staffs are totally not professional and bad mouthing other guest in front of my staff. They set stupid rule for visiting guest.
Stayed 4 nights in Oct 2024

10/10 Excellent

Hai

Liked: Cleanliness, room comfort
We enjoy our time in Da Nang
The hotel location is in a perfect location, walking distant to restaurants and markets. Our room was fabulous with the best view to the river and bed was extremely comfortable. I would love to stay at this hotel if we are in Da Nang again.
Stayed 3 nights in Oct 2024

8/10 Good

Thorsten, Jacksonville

Business traveler
Liked: Cleanliness, property conditions & facilities
Wonderful room, clean, comfortable bed, good shower and decent selection for breakfast. Only sour taste was when you book as an Expedia VIP and don’t get an upgrade and no lounge access although that’s what was clearly stated at point of booking. False advertising and wasted time arguing at reception. Expedia made up for it with a few dollar points
Stayed 5 nights in Sep 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, room comfort
Is amazing, fast check in, my room was clean and comfortable, the staffs are really friendly, the snacks and drinks were compliments. I definitely will come back again. The location is so central
Stayed 2 nights in Sep 2024

10/10 Excellent

Huan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
New, convenient, but need to keep maintenance regularly in order to stay clean
Stayed 1 night in Sep 2024

10/10 Excellent

Pui Sum

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Qing

Stayed 5 nights in Jul 2024

8/10 Good

Christine

Traveled with group
Liked: Cleanliness, room comfort
Modern and beautiful hotel
Modern, beautiful hotel with gorgeous views! Great walkable location or just a short grab ride away from other parts of the city and beaches. I think a lot of tour groups may stay here so check in was a bit hectic and our two rooms weren’t ready until over an hour past the check in time of 14:00. The hotel is quite large compared to the other 3 hotels we stayed at in Vietnam so didn’t have as much of a warm and personalized experience with the staff here but overall would still recommend!
Stayed 2 nights in Aug 2024

8/10 Good

Yeon Woo

Stayed 2 nights in Aug 2024

10/10 Excellent

yoav

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Tiendung

Business traveler
Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2024

6/10 Okay

Abdullah

Traveled with family and small children
Liked: Amenities, property conditions & facilities
If it’s a 5 star hotel, it would be nice for the staff to speak a bit of English. They are not organized. They charged me extra fees by mistake and then they apologized and wanted to charge me for something else that had already been paid. Every little issue they had, they come and interrupt us where ever we were in the hotel instead of letting us relax and bring up any issue at the end of our stay
Stayed 5 nights in Jul 2024