Is Isana Hotel Dalat pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Isana Hotel Dalat?

Check-in start time: 2 PM; Check-in end time: 3 AM.

Does Isana Hotel Dalat provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 300000 per vehicle applies.

Where is Isana Hotel Dalat located?

Situated in Da Lat, this hotel is within a 15-minute walk of Da Lat Market, Cathedral of Da Lat, and Linh Son Pagoda. Domaine de Marie Church and Lam Vien Square are also within 1 mi (2 km).

Isana Hotel Dalat Reviews, Deals & Photos 2025

8/10 Good

Joanne

28 October 2016

Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable clean hotel

The hotel is located on a lovely French style street. The street is one way so easy to walk and keeps noise down. Lots of cafes and restaurants in the street I suppose it's a tourist area really but the local markets are only a 5 min walk and so is the lake. We did tours with Green horizons which is located right next door and they were great to deal with. Hotel room was small but had everything you need and was tidy. Room serves came in daily and changed towels and made bed. If you are after a clean tidy room at a good price go here.

10/10 Excellent

Chung

29 April 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveler

23 August 2019

Disliked: Staff & service

Poor service

The bathroom smelled so bad, we had to keep its door closed at all times. Asked to switch to another room, and was told no other room available. This was during the low season (August), we barely saw any other guest besides us. Receptionist girl was playing on her phone for a good several minutes while we waited for her to lead us to our room, dead tired from a long bus trip. Do yourself a favor and don't stay here, don't make the same mistakes we did! There are plenty other hotels in the vicinity that are in the same price range.

Stayed 2 nights in Aug 2019

2/10 Terrible

cuong

23 August 2019

Disliked: Staff & service

Greedy, money-hungry owner.

Horrible customer service. The woman at the front desk was fine when we checked in, but as soon as our stay ended, she did not even bother to attempt to be courteous, seeing how we are no longer of any value to her. After we checked out, we asked if we could use the restroom while waiting for our bus to arrive, this was what she said, and I quote "We don't have any restroom here!" This was after she ignored us until she could no longer because we kept trying to get her attention. We literally stood in front of the counter and she was sitting behind it, we kept saying "excuse me" multiple times to her and receiving no response whatsoever. That was not all. We rented a couple motorbikes from her. The gas tanks on them were empty when we received the bikes. Not a problem, we thought, maybe the previous customers were inconsiderate and didn't at least fill up a couple liters of gas or something. After we returned the bikes, we made sure to leave them with a quarter tank full of gas. Guess what we caught her doing? We went up to our rooms to prepare for check-out. When we came down, we saw her hastily removing a gas pump from the bikes. The woman was trying to siphon off the extra gas that we left in there for the next customers. It wasn't until then we realized that the bikes we received were not empty for no reason. She probably did this to every single one that she got back that had any gas left in it. Needless to say, we'd never stay there again.

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

1 February 2019

Liked: Cleanliness, property conditions & facilities, room comfort

No window in some of the rooms !

Room was advertised as a normal mid range hotel, but when I checked in, I was told I had booked a small room with no window ! After refusing that I was given the room i would have expected for the price paid. Yourselves and the hotel should be clear about NOT having a window ! Without knocking someone unlocked my room door and tried to enter at 8-30am while i was still in the room. Suprisingly !

Stayed 5 nights in Jan 2019

6/10 Okay

Kazuhiro

7 May 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

エアコンがない。

エアコンがない。入口の段差が大きくベビーカーの移動が不便

4/10 Poor

Nicole

20 February 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible staff

Rather disappointing, room was horrible, service was disgusting! Accused me of breaking the toilet intentionally

8/10 Good

Stephen

13 December 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location to stay at

I stayed at this hotel once before and found it very good. The service is still good there. This time, the room they put my wife and I in, had a bad odour. We let the receptionist know and that afternoon she moved us to a better room. Great service. Thanks for the stay. We really enjoyed it. And it was lovely to be able to park our motorbike under the hotel, securely. If I was to mention the only downside to the stay, it would be the cleaning staff who clean the rooms each day. They threw away my toothbrush for some reason. And they didn’t leave an additional toilet paper roll there for our 3 day stay. On two separate days we had to ask for more. Perhaps you could speak to your cleaning staff to rectify this small issue. Thanks again.

Stayed 3 nights in Dec 2017

8/10 Good

Ben , New Zealand

23 August 2017

Liked: Cleanliness, property conditions & facilities

Good location

They booked us into a room with no windows while we had booked one with windows. They then upgraded us to the penthouse with balcony to their credit. Great location however staff could be friendlier

Stayed 3 nights in Aug 2017

6/10 Okay

cotol, 충남천안

17 August 2017

달랏 여행중 숙박에 대해 고민 하다가 들어간곳이였는데 기대치 보다는 많이 미흡했지만 나름 가성비대비 하면 괞찮은 곳이였네요

Stayed 2 nights in Aug 2017

2/10 Terrible

Anthony

2 July 2017

Disliked: Cleanliness, room comfort

-Insalubrité des toilettes à l’arrivée (poil et urine apparente) et chambre mal nettoyé (long cheveux sur les serviettes et au sol). -Pas de bureau (seulement une table) et pas de frigo (alors qu’ils étaient mentionnés). -Pas d'évacuation d'humidité dans la salle de bain. -Fenêtre donnant sur le couloir à l'intérieur de l'hôtel et accessible par tout le monde. -Salon de coiffure au rdc qui donne directement sur la chambre. On entend le bruit du sèche cheveux jusqu’à 21h30 et les odeurs des produits sont insupportables. -Aucune isolation sonore. -Ménage censé être fait le matin et qui n’est toujours pas fait l’après midi (passé 15h) alors que ça a été demandé plusieurs fois dans la journée.

Stayed 2 nights in Jun 2017

6/10 Okay

Thien Anh

24 April 2017

Disliked: Staff & service, room comfort

Tot

8/10 Good

Vachirapong, Bkk

10 April 2017

Liked: Staff & service

Disliked: Cleanliness

non smoke room but smell cigaratte all over d fl

1st time and last time

10/10 Excellent

Marco

9 April 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nettes zentrales aber dennoch ruhiges Hotel

Das Hotel liegt sehr zentral fast am Marktplatz und mein Zimmer im 5. Stock war trotzdem sehr ruhig. Ich hatte einen großen Balkon und hübsche Sicht über die Stadt. WLAN war schnell und das Hotelpersonal stets freundlich. Nur Frühstück gibt's keins. Noch nicht mal einen Frühstücksraum. Aber Bäcker gibt's am Marktplatz und Cafés gegenüber und nebenan.

6/10 Okay

SaSa

7 April 2017

Disliked: Cleanliness

8/10 Good

Hoang, Thornhill, ON

3 April 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience location.

The hotel room has good European style. Big window gave room a lot of light.

8/10 Good

Verified traveler

24 March 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

günstiges gutes Hotel in Markt Nähe

Das Hotel war sauber und das Personal recht freundlich. Die Nähe zum Nachtmarkt war top. Würde ich immer weiter empfehlen.

8/10 Good

Todd

18 March 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just fine

Hotel was fine. Nothing special and nothing bad. I would stay again and recommend you do too.

8/10 Good

Ricardo

9 March 2017

Disliked: Cleanliness

Hipster Area

Hipster Area of Dalat

6/10 Okay

Alice, San Mateo, CA

2 March 2017

Liked: Staff & service

Disliked: Cleanliness

Bugs on bed

Hotel was ok, within walking distance to night market and lake. Room was small compared to other hotels we stayed at from Hanoi to Saigon and cities in between. I noticed bugs on the bed so for this reason I don't recommend it.

10/10 Excellent

Mai, Bangkok

1 March 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

บริการดี ใกล้ night market

พนักงานบริการดี ใกล้night market บริเวณโรงเเรมเงียบสงบ

8/10 Good

Josh

9 February 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Good breakfast when offered

We were lucky enough to come when breakfast was being served. The breakfast had a lot of variety and very good. Unfortunately, it was only for a limitied time. The hotel is too far to comfortably walk to the market though with the uphills and downhills. It would be nice if the room had air conditioning even though Dalat is one of the cooler places in Vietnam. If this place had breakfast all the time I would definitely stay here again, but I would opt for a closer place since it does not.

6/10 Okay

Verified traveler

15 January 2017

Disliked: Cleanliness, property conditions & facilities

廉價的旅館

房間很大，但是隔音效果不夠好。感覺是有理髮店改造的旅館，稱不上是酒店服務。

8/10 Good

Verified traveler

7 January 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located

Very large room but it was over a hairdressers, which was part of the hotel. I didn't like the smell of hair products which was present during working hours. Very few services available in hotel.

8/10 Good

Sav. Packbacker

13 December 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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