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"Friendly staff, prompt service"

"What a wonderful stay! The owners are so helpful, the staff friendly, breakfast plentiful and a great driving distance to spend the day in Taormina! We travelled with our 5 month old and they were so accommodating. Grandma Donna Rosa is such a special and kind lady and so loving toward our baby, she has a special place in our hearts!"

"Great location, restaurant, breakfast, dinner, service, room, comforts, valet parking, everything!"

"Beautiful hotel and beautiful surroundings. Big balcony room with view of the marina and sea. Great breakfast."

"The people at the reception desk were super nice and helpful, both the day Lady and the evening guy. They tried to do everything possibile to make your stay a pleasurable one. The Hotel location is good if you are trying to get one of the ferries or tours to the Aeolian Islands. Unfortunately is on a side street and in front of a cargo section of the Milazzo Port. What I found is that although the management of the Hotel is trying to keep up with the maintanance of the Hotel unfortunately it seems that who ever built or remodeled the Hotel used chip accessories. Some of te bathrooms fixures were all loose. The eat/AC has no temperature settings. So that you can put it on or off low, Med, or high but you don't really know what you are getting. Breakfast is baic compared the most Italian Hotels breafast. Again the Staff very gentile and helpful"

"Great stay! Amazing staff ! Always so helpful ! Great location and very quiet and delicious Italian breakfast !!!! We would go back "

"Lovely place. Giada paid attention to us as if she were the owner. Convenient location to the port. 10 minute walk to the ferry, retaurants and shopping. Excellent breakfast. We will be staying at the same hotel next week upon our return from Stromboli."

"Magic Place! The breakfast was awesome, and the staff was very helpful and friendly."

"Got back from the Bagnara two days ago and had the most wonderful stay at Victoria Grand Hotel. The staff were very welcoming, friendly and helpful. They went out of their way to help and make my stay enjoyable. The hotels restaurant serves one of the best pasta dishes. A big shout out to Mirium and Perier who most helpful. The general manager Frank was amazing. He went out of his way to take us round the island and show us all the lovely spots. Had the most awesome stay and would recommend. Thank you to Frank, Mirium, Perier and all the staff working at the hotel. "