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Hotel Canarios

4.0 star property
Family-friendly hotel with 2 outdoor pools and a full-service spa

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Photo gallery for Hotel Canarios

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Master Suite, Balcony, Garden View | Premium bedding, pillowtop beds, individually decorated
Master Suite, Balcony, Garden View | Garden view
Master Suite, Balcony, Garden View | Premium bedding, pillowtop beds, individually decorated
Master Suite Deluxe, Pool view | Premium bedding, pillowtop beds, individually decorated

Reviews

4.4 out of 10

Popular amenities

  • Bar
  • Parking available
  • All inclusive
  • Pool
  • Breakfast available
  • Spa

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Master Suite, Balcony, Garden View

Master Suite, Balcony, Garden View | Premium bedding, pillowtop beds, individually decorated

Master Suite, Balcony, Garden View

Highlights

Furnished balcony
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Junior Suite Double

Luxury Junior Suite Double | Premium bedding, pillowtop beds, individually decorated

Luxury Junior Suite Double

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Pillowtop bed
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite Deluxe, Pool view

Master Suite Deluxe, Pool view | Premium bedding, pillowtop beds, individually decorated

Master Suite Deluxe, Pool view

Highlights

Deck/patio
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Junior Suite

Luxury Junior Suite | Premium bedding, pillowtop beds, individually decorated

Luxury Junior Suite

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Ceiling fan
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite Double Deluxe

Master Suite Double Deluxe | Premium bedding, pillowtop beds, individually decorated

Master Suite Double Deluxe

Highlights

Deck/patio
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Suite Junior

Premium bedding, pillowtop beds, individually decorated

Double Suite Junior

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Single Suite Junior

Premium bedding, pillowtop beds, individually decorated

Single Suite Junior

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Double Room Master

Premium bedding, pillowtop beds, individually decorated

Double Room Master

  • Sleeps 4
  • 2 Queen Bed(s)

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About the neighborhood

Map
Avenida Morelos 369 Colonia Centro, Cuernavaca, MOR, 62000

What's nearby

  • Borda Gardens - 12 min walk - 1.1 km
  • Cuernavaca Cathedral - 14 min walk - 1.2 km
  • Robert Brady Museum - 17 min walk - 1.5 km
  • Teopanzolco Archaeological Zone - 4 min drive - 3.7 km
  • Galerias Cuernavaca Mall - 8 min drive - 8.5 km

Getting around

  • Benito Juarez International Airport (MEX) - 93 min drive

Restaurants

  • ‪Pozolería Lupita - ‬10 min walk
  • ‪Tacos del Calvario - ‬2 min walk
  • ‪Las Pollas - ‬2 min walk
  • ‪Bar Lido - ‬7 min walk
  • ‪La Casona de Morelos - ‬6 min walk

About this property

Hotel Canarios

Upscale family-friendly hotel near Borda Gardens
Located close to Jardín Juárez and Cuernavaca Cathedral, Hotel Canarios provides a poolside bar, a rooftop terrace, and a garden. Treat yourself to a body wrap, a massage, or a detox wrap at the onsite spa. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks include:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free valet parking, plus self parking (surcharge)
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, supervised childcare (surcharge), and tour/ticket assistance
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch LED TVs with cable channels
  • Private yards, wardrobes/closets, and coffee/tea makers

All inclusive details

All-inclusive room rates at Hotel Canarios are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered valet parking on site
  • Uncovered self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: MXN 100 to 180 for adults and MXN 100 to 180 for children
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Algaro

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool (guest access)

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (1,076 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar near toilet
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 100 to 180 for adults, and MXN 100 to 180 for children
  • Airport shuttle fee: MXN 1300 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1300 (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Canarios Cuernavaca
Canarios Cuernavaca
Hotel Canarios Hotel
Hotel Canarios Cuernavaca
Hotel Canarios Hotel Cuernavaca

Frequently asked questions

Does Hotel Canarios have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Hotel Canarios pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Canarios?

Valet parking is free at this property.

What time is check-in at Hotel Canarios?

Check-in start time: 1 PM; Check-in end time: 3 PM.

What time is check-out at Hotel Canarios?

Check-out is at 1 PM.

Does Hotel Canarios provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1300 per vehicle applies.

Are there all-inclusive benefits at Hotel Canarios?

Some rate plans available at this property are all-inclusive.

Where is Hotel Canarios located?

This family-friendly Cuernavaca hotel is located in the historical district, within a 15-minute walk of Borda Gardens, Jardín Juárez, and Cuernavaca Cathedral. Robert Brady Museum and Teopanzolco Archaeological Zone are also within 2 mi (3 km).

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Hotel Canarios Reviews

Reviews

4.4
Rating 10 - Excellent. 2 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 10 out of 15 reviews

5.4/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lorena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza terrible no lo vale

2/10 Terrible

Mauricio

Stayed 2 nights in Sep 2021

2/10 Terrible

Emma Lourdes

Stayed 2 nights in Sep 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Nov 2020

2/10 Terrible

Juan Antonio

Liked: Staff & service
Stayed 1 night in Sep 2020
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend
Do not book here. Management horrible. Horrible experience . They didn't have our reservations and put us in a room to only kick us out.
Stayed 3 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Silvia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Venta de reservaciones
Mal, tuvimos que dormir en la calle, porque no había hoteles disponibles, más bien nos quedamos en la calle, porque dormir era imposible, por el miedo a que nos asaltaran debido a la peligrosidad de la Cuernavaca y de muchas ciudades en el país. La receopcionista de hotel canarios nos informó que no tenían convenio con hoteles.com desde hace un año y que no había reservaciones, no obstante que se pagaron con la tarjeta de crédito.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy mal el servicio
Tenía una reservación para el sábado 25 de Marzo, al llegar al hotel nos dan la desagradable noticia de que no podían hacer válida la reservación por no trabajar con Expedia!! Tuvimos que ser reubicados, lo cual nos hizo perder un tiempo valioso en traslados. Además de que la experiencia fue totalmente desagradable.
This review was submitted before 2018 and has not been verified.

8/10 Good

Julieta, Guadalajara Jal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin de semana en Cuernavaca
Hotel agradable, personal muy atento, instalaciones limpias
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Nefthali Israel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO TRABAJAN CON USTEDES
Les agradezco sarcar este hotel de su lista porque no trabaja con ustedes. Reservamos 3 habitaciones, llegamos y nos dijeron que no había ninguna reserva porque NO trabajan con ustedes. Lo peor es que estaba llena toda la ciudad y no encontramos ningún hotel disponible. Pésima experiencia
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel hermoso y con gran servicio
Un hotel con buenos servicios, la pileta tiene la climatización justa, variedad de pileta con gran ambientación en el parque, buen restaurante, buena disposición del personal. La zona no es tan bonita pero no es lejos del centro, mejor ir en taxi.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Virginia , CDMX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel no reconoció mi reservación
El hotel no reconoció la confirmación que tenía por parte de Expedía. el Personal no fue nada empatico no amigable! No inventaron de ayudar hasta que se les pidió la ayuda. Propusieron una habitación con una dudosa cuota y el gerente Edgar de lo más despreocupado y sin ganas de ayudar. NO RECOMIENDO para nada el lugar sus políticas muy extrañas Las últimas tres calificaciones las puse terrible porque no pude dejarlas en blanco pero ni a eso tuve oportunidad
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hosts. 15 minutes from the Zocolo. 5 from Las Mananitas restaurant, great for dinner and afternoon tea.
This review was submitted before 2018 and has not been verified.

8/10 Good

Leonardo

Liked: Cleanliness, property conditions & facilities, room comfort
Valor por tu dinero
Es un Hotel pequeño, muy digno, sencillo, con lo necesario para relajarse.
This review was submitted before 2018 and has not been verified.

8/10 Good

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort