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Siena Hotel

3.0 star property
Hotel in Cuenca with free breakfast and a 24-hour front desk

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Photo gallery for Siena Hotel

Restaurant
Lobby sitting area
Interior
Interior detail
Down comforters, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • All inclusive
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry
The current price is AED 202
AED 202 total
30 Apr - 1 May

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Classic Double Room

Down comforters, in-room safe, desk, iron/ironing board

Classic Double Room

Highlights

Flat-screen TV
Down duvet
Hair dryer
Private bathroom
Shower/tub combination
Cable channels
Daily housekeeping
In-room safe
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Down comforters, in-room safe, desk, iron/ironing board

Triple Room

Highlights

Balcony
Flat-screen TV
Down duvet
Hair dryer
Private bathroom
Shower/tub combination
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Map
Hermano Miguel 5-84 y Juan Jaramillo, Cuenca, 010101

What's nearby

  • Río Tomebamba & Calle Larga - 2 min walk - 0.3 km
  • Calderon Park - 6 min walk - 0.5 km
  • New Cathedral of Cuenca - 8 min walk - 0.7 km
  • Alejandro Serrano Aguilar Stadium - 13 min walk - 1.1 km
  • Mall del Rio - 6 min drive - 3.2 km

Getting around

  • Luis Cordero (Hermano Miguel) Station - 6 min walk
  • Gaspar Sangurima Tram Station - 10 min walk
  • Cuenca (CUE-Mariscal Lamar) - 5 min drive

Restaurants

  • ‪Tiesto's - ‬2 min walk
  • ‪Goza - ‬2 min walk
  • ‪Thai Connection - ‬1 min walk
  • ‪hostal | bar yakumama - ‬4 min walk
  • ‪Kolo Restaurant And Bakery - ‬4 min walk

About this property

Siena Hotel

Hotel located in Downtown Cuenca
At Siena Hotel, you can look forward to free continental breakfast, a coffee shop/cafe, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a restaurant.
You'll also enjoy perks such as:
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and smoke-free premises
  • Tour/ticket assistance, free newspapers, and a 24-hour front desk
  • Luggage storage, meeting rooms, and a front-desk safe
Room features
All guestrooms at Siena Hotel include comforts such as 24-hour room service, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Free toiletries and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

All inclusive details

All-inclusive room rates at Siena Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Uncovered self parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 10.00 per room (one-way)
  • Uncovered self parking fee: USD 5.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Siena Hotel Cuenca
Siena Cuenca
Siena Hotel Hotel
Siena Hotel Cuenca
Siena Hotel Hotel Cuenca

Frequently asked questions

Is Siena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Siena Hotel?

Self parking is available for USD 5.00 per night.

What time is check-in at Siena Hotel?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Siena Hotel?

Check-out is at noon.

Does Siena Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10.00 per room applies.

Are there all-inclusive benefits at Siena Hotel?

Some rate plans available at this property are all-inclusive.

Where is Siena Hotel located?

Located in Downtown Cuenca, this hotel is steps from Las Conceptas Museum, Museum of the Canari Identity, and Río Tomebamba & Calle Larga. Inter-American Center of Popular Arts and Museum of the Aboriginal Cultures are also within 5 minutes. Luis Cordero (Hermano Miguel) Station is 6 minutes by foot and 14n - Antonio Borrero Station is 9 minutes.

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Siena Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 19 out of 36 reviews
Rating 8 - Good. 11 out of 36 reviews
Rating 6 - Okay. 3 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 3 out of 36 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, property conditions & facilities
Great location most dining options are walkable close to most museums and landmarks
Stayed 7 nights in Sep 2023

2/10 Terrible

CHRISTIAN

I got a confirmed reservation but when I showed up yesterday at 3pm after a long trip by land, the receptionist told me there was no room for me. I asked why, she said because they were calling me on the phone and did not answer (?). I got very upset because the lady was not empathetic and would not even apologize and they would not take responsibility to accommodate in another hotel. I had no data in my phone and It was extremely difficult to find another place to stay in a city bursting with people due to the local festivities. I will not recommend this hotel because of their lack of professionalism and empathy in cases like mine. They ruined my vacation!
Stayed 3 nights in Nov 2023

8/10 Good

David Urbano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Feb 2025

6/10 Okay

Christian

Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acogedor hotel

La experiencia en general en el hotel es muy buena! Usamos una habitación triple, que quizas nos quedó un poco pequeña pero para descansar después de hacer turismo en la ciudad estuvo perfecta! El desayuno es muy bueno y la atención del staff de primera El parqueo tiene un costo adicional al de la habitación pero económico. Lo único de lo que me puedo quejar es que una pared de la habitación (la que estaba pegada al baño) y el techo del baño tenían claras marcas de humedad. Es lo único que podría pedir que mejoren, lo demás estaba muy bien
Stayed 2 nights in May 2024

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito lugar
Stayed 1 night in Mar 2024

10/10 Excellent

MONIQUE

Stayed 5 nights in Oct 2023

8/10 Good

Derek

Liked: Staff & service, amenities, property conditions & facilities
Excellent value for the price. Very conveniently located close to restaurants and the historic center of Cuenca
Stayed 4 nights in Sep 2023

8/10 Good

TANYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Lugar

Bien ubicado, muy acogedor y calido !
Stayed 1 night in Nov 2022

8/10 Good

Noadias

Liked: Staff & service, amenities, property conditions & facilities
Buena ubicación bien precio
Stayed 2 nights in May 2022

8/10 Good

Ronda

Liked: Cleanliness
The hotel has a lot of charm and a good location. It was clean and the shower water was hot (something not to take for granted in Ecuador). We had a billing issue that was resolved quickly with the help of our tour guide. We appreciated the hotel owner’s prompt response. The only issue of note was that the WiFi was not very good, it worked in the common areas but not very well in our rooms. Overall, a good experience.
Stayed 2 nights in May 2022

10/10 Excellent

Jeff

The people working the hotel were extremely nice and helpful, the hotel was always kept clean and is a great location in the old town area. So much to do on just that street.
Stayed 6 nights in May 2022

8/10 Good

ANA MILENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

10/10 Excellent

Karina

Stayed 1 night in Apr 2022

8/10 Good

Mary

Stayed 1 night in Feb 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities

Cuenca Newbie

It was a very cute & quaint hotel right in the city center. No AC in the room though. Luckily it doesn’t get too warm there so it wasn’t that much of an issue. My shower never got hot water so had to shower in my friends room.
Stayed 2 nights in Dec 2021

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opcion en Cuenca,
Stayed 2 nights in Jun 2021

10/10 Excellent

Janexy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

This place is small but cozy. Feels like your staying at home. Family friendly. The staff was very friendly and accommodating. Would definitely stay again.
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien y muy satisfecho!
Stayed 1 night in Mar 2021

10/10 Excellent

Herna.gil, Tallahassee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifull, clean, nice. Nice staff all the time. Good breakfast. All the hotel is very good
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that it was a small hotel (10 rooms).
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place. Very helpful staff. Excellent location.
Stayed 1 night in Sep 2019

2/10 Terrible

bob, 上海

没有热水，没有热水，没有热水，晚上这么冷，没有热水算是啥意思，两天都没有热水，之前看到酒店评价说没热水，犹豫了下还是定了，竟然还是没热水。
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019