Hotel Cisne Reviews, Deals & Photos 2025

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Enjoy convenient access to shopping while savoring a delicious breakfast and relying on attentive multilingual staff.

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Dates

February 2025

22

March 2025

Family Room | Blackout drapes, free WiFi, bed sheets

Standard Double Room | Blackout drapes, free WiFi, bed sheets

Overview
Rooms
Location
Policies

Popular amenities

Pet friendly
Breakfast included
24/7 front desk
Laundry
Housekeeping
Free WiFi

AED 121 total

includes taxes & fees

23 Feb - 24 Feb

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 4 of 4 rooms

Family Quadruple Room

Highlights

Heating

Smart TV

Blackout drapes/curtains

Private bathroom

Digital channels

Daily housekeeping

Wardrobe or closet

Sleeps 4
4 Large Twin Beds

Standard Double Room

Highlights

Heating

Smart TV

Blackout drapes/curtains

Private bathroom

Digital channels

Daily housekeeping

Wardrobe or closet

Sleeps 2
1 Queen Bed

Standard Room

Highlights

Heating

Smart TV

Blackout drapes/curtains

Private bathroom

Digital channels

Daily housekeeping

Wardrobe or closet

Sleeps 1
1 Large Twin Bed

Family Room

Highlights

Heating

Smart TV

Blackout drapes/curtains

Private bathroom

Digital channels

Daily housekeeping

Wardrobe or closet

Sleeps 3
1 Twin Bed and 1 Queen Bed

Similar properties

Free airport shuttle
Free WiFi
Restaurant
Breakfast available

About the neighborhood

Av. Americas y Amazonas, 0967820474, Cuenca, Azuay

What's nearby

Alejandro Serrano Aguilar Stadium - 4 min drive
Río Tomebamba & Calle Larga - 5 min drive
New Cathedral of Cuenca - 6 min drive
Calderon Park - 6 min drive
Mall del Rio - 6 min drive

Getting around

CREA (Av. México) Tram Station - 9 min walk
Luis Cordero (Hermano Miguel) Station - 12 min drive
Cuenca (CUE-Mariscal Lamar) - 19 min drive

Restaurants

‪Common Grounds - ‬17 min walk
‪BQ Sport - ‬11 min walk
‪Cristo del Consuelo - ‬19 min walk
‪La Fornace - ‬12 min walk
‪El Arriero - ‬8 min walk

About this property

Hotel Cisne

Hotel connected to a shopping center

You can look forward to free continental breakfast, laundry facilities, and a snack bar/deli at Hotel Cisne. Stay connected with free in-room WiFi.

Other perks at this hotel include:

A roundtrip airport shuttle (surcharge), luggage storage, and concierge services
A 24-hour front desk, tour/ticket assistance, and multilingual staff
Smoke-free premises and a front-desk safe

Room features

All guestrooms at Hotel Cisne offer amenities such as free WiFi.

More amenities include:

Bathrooms with tubs or showers and free toiletries
32-inch Smart TVs with premium channels
Wardrobes/closets, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi

Parking and transportation

Onsite parking includes off-street options
Offsite parking for USD 3 per stay; reservations required
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Free continental breakfast available daily 8:00 AM–10:00 AM

Family friendly

Laundry facilities
Snack bar/deli

Conveniences

Front-desk safe

Guest services

24-hour front desk
Change of towels (on request)
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Accessible airport shuttle
Area rugs in room
Smooth flooring in room
Upper floors accessible by stairs only
Visual alarms in hallways
Well-lit path to entrance

More

Shared microwave
Smoke-free property

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains
Heating

Bathroom

Bathtub or shower
Free toiletries
Private bathroom
Towels

Entertainment

32-inch Smart TV
Digital channels
Premium channels

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Children may not be eligible for complimentary breakfast

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

Airport shuttle fee: USD 15 per person (one-way)
Nearby parking fee: USD 3 per stay (66 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts cash

Safety features at this property include a security system and outdoor lighting

Property Registration Number 0102461951001.003.201081

We should mention

This property does not have elevators

Property is also known as

Hotel Cisne Hotel

Hotel Cisne Cuenca

Hotel Cisne Hotel Cuenca

Frequently asked questions

Is Hotel Cisne pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Hotel Cisne?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Cisne?

Check-out is at noon.

Does Hotel Cisne provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 15 per person applies.

Where is Hotel Cisne located?

Situated in Cuenca, this hotel is within 2 mi (3 km) of Galeria FVega, Museum of Modern Art, and Pista De Bicicross Bmx Cuenca. University of Cuenca's Orchid Garden and San Sebastian Plaza are also within 2 mi (3 km). CREA (Av. México) Tram Station is 9 minutes by foot and Gran Colombia Tram Station is 13 minutes.

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