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El Dorado Hotel

4.0 star property
Art Deco Cuenca hotel in Downtown Cuenca with free breakfast

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Photo gallery for El Dorado Hotel

Front of property - evening/night
Spa treatment
Executive Double Room | Premium bedding, memory foam beds, minibar, in-room safe
Reception
Executive Single Room | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Spa
  • Room service
  • Breakfast included
The current price is AED 238
AED 262 total
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Double Room

Premium bedding, memory foam beds, minibar, in-room safe

Executive Double Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
LED TV
Premium bedding
Memory foam bed
Hair dryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | View from room

Executive Twin Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
LED TV
Premium bedding
Memory foam bed
Hair dryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Single Room

Executive Single Room | View from room

Executive Single Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
LED TV
Premium bedding
Separate bedroom
Memory foam bed
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Spa
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9.2 out of 10, Wonderful, 48 reviews
The price is AED 375
AED 375 total
includes taxes & fees
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About the neighborhood

Map
Gran Colombia 7-87 y Luis Cordero, Cuenca, Azuay

What's nearby

  • Calderon Park - 2 min walk
  • New Cathedral of Cuenca - 4 min walk
  • Plaza Rotary Market - 5 min walk
  • Río Tomebamba & Calle Larga - 10 min walk
  • Alejandro Serrano Aguilar Stadium - 18 min walk

Getting around

  • 14n - Antonio Borrero Station - 2 min walk
  • Gaspar Sangurima Tram Station - 7 min walk
  • Cuenca (CUE-Mariscal Lamar) - 5 min drive

Restaurants

  • ‪Negroni - ‬3 min walk
  • ‪El Confesionario - ‬3 min walk
  • ‪Hot Dog del Tropical - ‬5 min walk
  • ‪Balcon Quiteño - ‬5 min walk
  • ‪Raymipampa - ‬3 min walk

About this property

El Dorado Hotel

Hotel near Calderon Park
Located close to New Cathedral of Cuenca and Plaza Rotary Market, El Dorado Hotel provides a free breakfast buffet, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. The on-site restaurant, Goda, features Asian cuisine. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A front-desk safe, a 24-hour front desk, and a banquet hall
  • Smoke-free premises, concierge services, and tour/ticket assistance
Room features
All 52 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as perks like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Memory foam beds, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • LED TVs with premium channels
  • Heating, daily housekeeping, and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Goda
  • Fogo Grill and Bar

Things to do

  • 24-hour fitness center
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

El Dorado Cuenca
El Dorado Hotel Cuenca
El Dorado Hotel Hotel
El Dorado Hotel Cuenca
El Dorado Hotel Hotel Cuenca

Frequently asked questions

Is El Dorado Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Dorado Hotel?

Self parking is free at this property.

What time is check-in at El Dorado Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at El Dorado Hotel?

Check-out is at noon.

Where is El Dorado Hotel located?

Located in Downtown Cuenca, this hotel is within a 5-minute walk of Calderon Park, New Cathedral of Cuenca, and Plaza Rotary Market. Río Tomebamba & Calle Larga and San Sebastian Plaza are also within 15 minutes. 14n - Antonio Borrero Station and Luis Cordero (Hermano Miguel) Station are within a 2-minute walk.

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El Dorado Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 123 out of 183 reviews
Rating 8 - Good. 32 out of 183 reviews
Rating 6 - Okay. 16 out of 183 reviews
Rating 4 - Poor. 4 out of 183 reviews
Rating 2 - Terrible. 8 out of 183 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff and conveniently located.
Stayed 1 night in Jan 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
the staff of the El Dorado Hotel is courteous, efficient and knowledgeable. They made our stay smooth and enjoyable. Restaurant staff were very efficient and courteous. Our stay at the beautiful Hotel El Dorado was wonderful
Stayed 2 nights in Jan 2025

10/10 Excellent

Montserrat C

Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

2/10 Terrible

Francisco

Disliked: Property conditions & facilities
No hot water , the safe inside of the room doesn’t work , I complained and they tried to fixed, with a wine bottle !!!! Bad business
Stayed 1 night in Feb 2025

10/10 Excellent

Debbani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located and well maintained property with excellent staff.
Stayed 2 nights in Aug 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very close to Cuenca's Square. The rooms are well designed and the staff is very professional and courteous...
Stayed 3 nights in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice as always
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service food from Goda was excellent …
Stayed 3 nights in Jan 2023

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
Excellent stay for many reasons. Great staff, great location, excellent breakfast, close to all restaurants and shops, safe.
Stayed 2 nights in Dec 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in May 2023

10/10 Excellent

javier

Liked: Staff & service, amenities, property conditions & facilities
Older but well maintained. Close to shopping and dinning.
Stayed 2 nights in Apr 2023

6/10 Okay

Anna

Liked: Cleanliness
Disliked: Property conditions & facilities
Staff are nice and the hotel is clean and elegant. But the rooms are very small and all equipment (everything from the gym to the hairdryers) is ancient and on its last legs.
Stayed 3 nights in Dec 2023

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
The staff went above and beyond during are extended stay to make sure we were comfortable. I was there for eye surgery and they made sure my stay was as smooth as possible.
Stayed 2 nights in Feb 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service
Stayed 3 nights in Oct 2022

6/10 Okay

Arturo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location, within walking distance of most landmarks. However, I experienced issues with hot water during my stay. Additionally, there was an excessive use of spray (either bug spray or cleaning spray) in the elevator and corridors, resulting in an overpowering smell.
Stayed 3 nights in Aug 2023

4/10 Poor

Jorge

Disliked: Cleanliness, staff & service, amenities
I will not return, there are better options around
Stayed 2 nights in Apr 2023

2/10 Terrible

Pedro

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
They charge me more for what I paid to Expedía
Stayed 1 night in Sep 2022

2/10 Terrible

Rick

I paid for a room with a city view. You know the ones like on their pictures. I was put into a room that was the size of a closet. So I complained and showed him what I paid for and then I got a room with a view a rooftops nothing else. And then I was charged on the way out for things. I didn’t even use like the alcohol that I don’t drink.. if you read this, I think you can figure out the rest!
Stayed 3 nights in Jun 2023

10/10 Excellent

Catheryn

Stayed 3 nights in Jan 2025

10/10 Excellent

MARGARETE

Stayed 1 night in Oct 2024

10/10 Excellent

Bielka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación
Stayed 2 nights in Sep 2024

10/10 Excellent

Walter

Stayed 1 night in Jul 2024

8/10 Good

CL

Stayed 4 nights in May 2024

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024