"I would have given a perfect star BUT the receptionist was not very welcoming. Gave me room key cards that not working. And she was choosing to give an attitude than being helpful. I want to give her the benefit of the doubt but when I saw how she treated the American gentleman at the reception, gave me an impression that it was just me. I am Asian by the way. I didn’t get her name but the guy the next day was the total opposite of her. If she didn’t want to be in her job, she should look for another. When you’re in the Hospitality industry, you can’t act like that. You need to be friendly and happy."