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"Had a brilliant stay here! Hotel was in a great location for Waverley station, shops and the theatre. Staff were all so lovely and approachable. Rooms were a good size, well decorated and clean. Breakfast was varied and tasteful. The spa was lush! Only minor issues were that we had booked two twin rooms and neither rooms actually had twin beds. Both had double beds made up. Not a big issue for us as it was a mother and daughter pair staying in both rooms but might not be appropriate for other people. Also the chlorine in the swimming pool was stinging our eyes so badly we could only stay in for 5 minutes. Other people there were struggling too. All in all though, I would definitely stay here again! "

"Been staying for 26 years and very pleasant every time we visit "

"Staff were wonderful! Extremely courteous and helpful, very professional. Their dedication to making the stay a positive one really elevated the experience. Room (5th floor) was a great size, clean, very comfortable. Had everything you might require for a stay in the room and everything was good quality. We had one meal in the restaurant and it was great. Food was delicious and service was quick, efficient and attentive. Really impressed. Would absolutely stay again. "

"What’s the location is a bit out of town the bus service is so unbelievably frequent and it doesn’t matter. The hotel is really nice. The staff are friendly. Cheers Phil."