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"Friendly yet professional staff from check-in to departure. Very comfortable room with well stocked hospitality tray and bathroom toiletries. Lovely to see large bath sheets for drying yourself. Evening meal delicious and lots of choices as was breakfast the next morning. Would definitely return if we ever had to come to Ayr again. Thank you"

"Loved the view from my room room was big and roomy the staff very helpful clean and comfy"

"Fantastic 3 night stay. The property has bags of character and sits in a great location on the edge of town, with an approx 15 min walk in. Staff are really sociable and helpful, particularly Martin and Megan, who went beyond.The food in the restaurant was beautiful and the service was great too. Can't fault anything. "

"All ok"

"The whole set up was both welcoming and very professional. The Western House Hotel was the last stop on our 7-night stay and was the best of our experiences. I would highly recommend this property"

"Wonderful "

"Staff were excellent from waiting on staff to the cleaners. Breakfast was really good. The bath and showers were great. Overall brilliant value for money."

"Everything was perfect!"

"Staff very friendly and professional. Breakfast was excellent."