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"Online booking. Confirmation information did not extend to necessary check in details but our arrival time was within the parameters of supposed manned reception. On arrival access was problematic and achieved only with the help of another visitor. Eventually one (extremely surly) staff member with poor attitude opened the door and dismissively pointed to envelopes containing the room keys before disappearing in a cloud of disinterest without providing the front door key code which the other...

"I am writing this review on behalf of my daughter. We originally booked it for one night only, but due to changing family circumstances she had to add another night. She doesn't speak French, so she was very impressed with the staff ability to communicate with her and help her with all her needs. Customer service is what made this property to stand out. Thank you so much."

"The property is a very high end beautifully maintained castle. Our room had a beautiful turret and was beautifully lit. All the accommodations were top notch and the service was excellent I would highly recommend and I plan to return. "

"Stunning castle and grounds, nicely appointed with very traditional furnishings. Well maintained. Grégoire, his wife and family were gracious hosts - we felt most welcome during our week-long stay. We stayed in the old block and small tower, away from the main tower. Some may find the accommodation a bit spooky, we did, but after the first night we found it added to the adventure. The pool was very pleasant, around 27 or 28degrees so perfect temperature. In the immediate surrounding area...

"The hotel staff was friendly and our room was clean and spacious enough for a family of 4. The hotel is close to some restaurants, but there is no place to walk nearby the hotel. The breakfast for €8.00 was very basic, no fresh fruit and no eggs but decent coffee. "

"Nice little Hotel, room was clean and fresh and the staff were very friendly. It was our first time here and were pleasantly surprised. Good location just off the N10 and just right for an overnight stay on our way to Spain. Will definitely put this on our favourites list "

"After initial booking, don't expect much more help from the booking agency. And if French is not your spoken language, hire or ask a french speaking friend to help with booking the vendors. The recommended caterers are ok. Book the times 30 minutes earlier to ensure it's on time. And make sure ALL details are in writing and explored, or you may be disappointed."

"Property sits at a busy intersection."

"Nous avons passé un bon séjour, le gîte est spacieux et bien équipé, idéal pour des vacances en famille avec enfants! Seul hic le ménage ne semble pas être fait en profondeur entre chaque location et il a été bâclé avant notre arrivée par le prestataire employé par Carrie, nous avons contacté Carrie pour lui signaler et elle a été très réactive à ce problème."

"Lovely, quirky hotel right in the middle of the city so very convenient for everything. The receptionists were excellent, so bright and helpful. Particularly helped with the parking as it’s quite tricky when the small car park is busy. The rooms were interesting - each seems to have an individual theme with different colours and attractive vintage furniture. Very comfortable with lovely linen bedding. One small thing is that whilst they have tea and coffee in the room you have to get milk from...

"Apart from the bed collapsing on quite a few occasions, some of the parts of the house been mended by bodgit and scarper and the pool having seen better days. I quite enjoyed our holiday. It’s a lovely peaceful setting in which to enjoy the surrounding area. You just get the feeling that the house could be spectacular but they’ve gone for the cheaper option in order to maximise profits. The property manager and owner were always available and willing to help out whenever they could. The place...

"Perfectly located to stay for an early train departure for CDG. 12 minute easy walk to Centre of Angoulême for large variety of restaurants. The area is not very desirable but it is opposite the train station $ that was the objective. Very clean room but unfortunately no fridge or tea/coffee facility in room."