6/10 Okay
Viola C.
3 July 2023
Liked: Cleanliness, location, listing accuracy
Nice villa with reasonable price
We enjoyed the house, the interior and garden a lot with a total of 5 adults and 2 dogs. It is dog friendly as the premise is fenced. The neighbors (owner) were very friendly. The check-in, done via an agency was very short and a bit hectic, friendly, but no introduction to the house, no time to go through rooms. All in all we had a lovely stay.
No check-out other than leaving the keys in the house which meant leaving the house door open and no handover with checking and handing over every room. We should have insisted to do differently or at least take pictures of every room before we left. Because unfortunately we were confronted 3 days after departure with damages we have definitely not caused (one was mold of a basket which cannot be caused in a 5 days stay and the other broken glass of a light). The proof pictures were taken after cleaning the house which was obvious.
If we break something, we would always report and pay! It was word against word between the cleaning lady and us and we do not have any proof in our hand. For the sake of getting our peace back and not bother the friendly owner, we decided to take over one of the payment, even we insist that we did not cause it. It is really unfortunate but a lesson learned: insist on proper check-in and out procedure!
Viola C.
Stayed 6 nights in Jun 2023