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"Beautiful hotel, great rooms, fantastic location if you want to stay out of tourist area and staff is lovely!! Weeknight bartender (we didnt get his name unfortunately) was just amazing. We will be back!!!"

"We loved our stay in this hotel. Staff are friendly, they tried their best to give our needs. Very helpful. The place was beautiful and quite which we really loved. Near also in metro 5min walked, easy access to go anywhere. We will definitely stay again if we come back. They also give as room with a nice view. "

"Good location, right across from the Gare de Lyon train station and with bus stops on the same block. The design is truly unique and modern, with rooms that feel like a space capsule. The advanced technology is impressive, with touch screens controlling the lighting, curtains, temperature, and entertainment. However, this can be a challenge for those who are not familiar with technology, like my parents who traveled with me. The room is comfortable, with a very comfortable bed and pillows. However, the bed built into the side walls can be a bit uncomfortable for some guests with reduced mobility. In our case, my parents over 80 years old found it a bit difficult to get out of bed due to the lack of side passages. The hotel offers several services and amenities, including a bar on the 16th floor with spectacular views of Paris. Breakfast was one of the things that impressed me the most (better than continental breakfasts in USA hotels), with a variety of options including fruits, cereals, cold milk, yogurt, hot dishes, and sweet breads. The hot coffee preparation service is especially noteworthy. The hotel has adequate security measures, such as the use of key cards to access rooms and the elevator. Overall, my experience at the citizenM Gare de Lyon hotel was positive. The staff was very friendly and willing to help, and the location is ideal for exploring Paris. "

"We had a great stay. Needs a little updating"

"The staff were not helpful and seemed a bit detached from the interests of the guests. They had appropriate greetings but did not extend themselves to provide information that was useful. I would stay here again, however, as we enjoyed the hotel and the location with the ease of access to taxis. Loved the Gothic district."

"I was totally satisfied with this hotel. Clean nice room with small balcony and bathtub "

"Perfect location! Stayed in the balcony room with Eiffel tower view. Very well located. However, they don’t change towels or bedding. If you want them changed, you need to do it yourself. Not a deal breaker though "

"Excellent service, comfortable room, concierge took care of all our requests promptly. Breakfast expensive but food very good and view superb. "

"The property was very clean and staff was super friendly. They texted me when room was ready and we were able to get in 2 hours early. All kinds of restaurants nearby and very close to Notre Dame. Would stay again."