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"The spa makes the hotel! All round excellent stay "

"Very friendly staff and room is nicely built and clean. "

"Previously stayed here and it’s on our ‘go to’ list for when we need to be in the area for work or visiting friends and family who live in the area and stretching down to Highbridge, so it’s convenient being next to the M5. As always, warm welcome from reception, hotel looks and smells fresh and clean, hotel room clean and some deep cleaning over a quiet period would bring it to sparkling. Bed lovely and firm, bedding crisp and good quality and good pillows. The service area is behind the hotel with Waitrose, Burger King, KFC and WH Smith plus Starbucks. Handy to pop to on the odd occasion. Not a luxury ‘away’ break but a very comfortable and pleasant ‘need to’ break. We opt for room 31 where possible as it has an easy accessible bath and space to move around the bed ……. Helps with my mobility issues; which are not severe but it makes things pleasant for me. Will be staying here again in future without doubt. "

"In Bristol for the weekend, ideal stay, convenient for what we wanted to do, good food, friendly service, lovely room. Will stay again."

"Beautiful hotel lovely rooms and fantastic service "

"Excellent stay - clean and pleasant room, great service throughout the hotel. Will be back!"

"City centre hotel great for exploring the city. 10 minute walk from the main railway station. Hotel and room were clean and tidy and staff were friendly and attentive. Can get busy. We booked so we didn’t have to faff about with taxis and buses and it was perfect as everywhere is walkable from the hotel. Would stay again in a heartbeat. "

"The staff were so lovely. Room was gorgeous. Very central and convenient from the coach station. Would highly recommend. "

"This is my second stay in the hotel and again it was excellent. Great staff, clean, and good location. "