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"Friendly helpful staff who spoke good English when my French failed me; excellent breakfast."

"Beautiful apartment which was very new, clean, spacious and warm. Suited our needs of a family of 4 and grandparents on their way home to England after visiting Disney. Thank you very much. "

"Friendly and helpful staff, comfortable, clean and spacious room, and excellent breakfast with a lot of variety. Highly recommend and will stay again if i am in Arras! "

"very nice staff , very clean rooms "

"Great place to stay, short walk to the square "

"Nice property near train, beautiful walk to main square"

"Only used as stopover hotel on our way to the Stelvio Pass in Italy but it was a great choice. A very modern, welcoming and comfortable hotel, with all amentities you'd expect for a 4* hotel. Our only challenge was food hotel dining options on the evening, only charcuterie boards available and that's not our thing, disspaointed but not a reason to not stay at this lovely hotel"

"We booked a Queen room with city view and ensuite On arrival, we checked in and was told, we had been upgraded We asked for a reservation for dinner, to be informed their restrauant was closed on Friday, Saturday and Sunday ! This was not stated on booking Room had a double bed, not Queen Had sky light and industrial view if opened the window, no window with city view Were informed a large party were arriving on Saturday night and wanted rooms next to each other Lack of hot food left for breakfast, we went dor breakfast at 08:45 Shower and wc open plan to bedroom ! "

"Very and helpful staff. Restaurant excellent"