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The Mallard Hotel

2.0 star property
Gather 'round the firepit or challenge friends to a game of pool. This mountain hotel is your home away from home.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Mallard Hotel

BBQ/picnic area
Exterior
Game room
Game room
Premium bedding, down comforters, memory foam beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • Breakfast included
  • Air conditioning
  • Kitchen
  • Pet friendly
  • Parking included
The price is AED 270
AED 304 total
includes taxes & fees
29 Jan - 30 Jan

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Studio, 2 Queen Beds, Mountain View

Premium bedding, down comforters, memory foam beds

Deluxe Studio, 2 Queen Beds, Mountain View

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Design Studio, 1 King Bed, Kitchenette, Mountain View

Premium bedding, down comforters, memory foam beds

Design Studio, 1 King Bed, Kitchenette, Mountain View

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Exterior

Reid Ridge Lodge

Breakfast included
Free WiFi
Air conditioning
Parking available
7.8 out of 10, Good, (1001)
The price is AED 327
AED 388 total
includes taxes & fees
23 Jan - 24 Jan
Reid Ridge Lodge

About the neighborhood

Map
178 Five Points Dr, Copperhill, TN, 37317

What's nearby

  • Ocoee Adventure Center - 4 min drive
  • Ocoee River - 6 min drive
  • Toccoa River Adventures - 6 min drive
  • Mercier Orchards - 17 min drive
  • Blue Ridge Scenic Railway - 20 min drive

Restaurants

  • ‪Hardee's - ‬6 min walk
  • ‪Pat's Kountry Kitchen - ‬8 min drive
  • ‪Rum Cake Lady - ‬6 min drive
  • ‪Papa's Pizza To Go - ‬6 min drive
  • ‪Burra Burra Riverside Dining - ‬6 min drive

About this property

The Mallard Hotel

Hotel in the mountains
Free to-go breakfast, a firepit, and laundry facilities are just a few of the amenities provided at The Mallard Hotel. Free in-room WiFi, with speed of 25+ Mbps, and an outdoor entertainment area are available to all guests.
Additional perks include:
  • Free self parking
  • Outdoor furniture, barbecue grills, and a billiards/pool table
  • Smoke-free premises, a TV in the lobby, and a vending machine
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • Memory foam beds and down comforters
  • Bathrooms with showers and free toiletries
  • 43-inch Smart TVs with Netflix, Hulu, and streaming services
  • Private yards, kitchenettes, and mini fridges

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM

Things to do

  • Billiards/pool table

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • This property does not have elevators

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Down comforter
  • Heating
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch Smart TV
  • Hulu
  • Netflix
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge

Outdoor space

  • Yard

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, private entrance

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Mallard Hotel Hotel
The Mallard Hotel Copperhill
The Mallard Hotel Hotel Copperhill

Frequently asked questions

Is The Mallard Hotel pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at The Mallard Hotel?

Self parking is free at this property.

What time is check-in at The Mallard Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Mallard Hotel?

Check-out is at 10:00 AM.

Where is The Mallard Hotel located?

Situated in the mountains, this hotel is 0.3 mi (0.5 km) from East Polk Public Library and within 3 mi (5 km) of Ocoee River and Ocoee Adventure Center. Raft One and Toccoa River Adventures are also within 6 mi (10 km).

The Mallard Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 46 reviews" "
Rating 8 - Good. 9 out of 46 reviews" "
Rating 6 - Okay. 7 out of 46 reviews" "
Rating 4 - Poor. 3 out of 46 reviews" "
Rating 2 - Terrible. 5 out of 46 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

GENE

Liked: Cleanliness, property conditions & facilities
Great remodel. Will stay again but if you advertise free “breakfast” make it a breakfast, not a few loose snacks, instant oatmeal and water.
Stayed 1 night in Jan 2025

10/10 Excellent

Trapper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Eriberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Place. I have no idea why it has only 2 stars. I would stay again. Amazing Rooms and very clean
Stayed 2 nights in Jan 2025

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

8/10 Good

Evelyn, Shawnee

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very cool place. Easy check in process. There was food left in the microwave so that was my biggest complaint and we had hoped to watch the Monday night football game after a long day of driving but TV wasn’t equipped for that. Overall great experience for the 💲
Stayed 1 night in Dec 2024

2/10 Terrible

Kimberly

Stayed 2 nights in Oct 2024

6/10 Okay

Manu

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

gaylord

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fall getaway!
Stayed 1 night in Oct 2024

8/10 Good

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This was a nice, clean and comfy! We enjoyed the fire pit area. The bed was very comfortable.
Stayed 1 night in Oct 2024

2/10 Terrible

Charlotte

Traveled with group
Disliked: Cleanliness, property conditions & facilities
We took one look at the room and the hotel and decided not to stay. It looked unsafe, not very clean and lobby wasn't finished. No one was on property to help us so we forfeited our money and left. The pictures on the internet made it look much nicer than it is.
Stayed 1 night in Oct 2024

6/10 Okay

Kimberly

Stayed 2 nights in Oct 2024

10/10 Excellent

Rogelio

Stayed 1 night in Aug 2024

8/10 Good

joshua

Liked: Property conditions & facilities, room comfort
Nice hotel for the price
My husband and I went for an anniversary.... For the price we paid, it was a very nice hotel. We were never. Able to access the lobby.Arcode never worked.We had to leave a day early to get back to the kids because of the hurricane but overall it was a decent hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Belinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

PETER

Traveled with partner
Disliked: Staff & service
I had problems with the TV and called . Never able to view according to her instructions. Screen would show technical difficulties, plus It would freeze up when we made a selection. Poor loading on Sunday morning. Never able to view anything Sunday mirning
Stayed 2 nights in Sep 2024

2/10 Terrible

Lisa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t let the photos deceive you, this place is horrible. The customer service is even worse. They have attempted to update the property but whoever was doing the work must be 12 years old from the looks of it. The outside of the property is horrible and looks like a pay by the hour establishment. Bathtub in the room was disgusting along with the towels and washcloths they gave you to use. The towels I use on my car are better than the things they give you to use. Tv didn’t work and we called to get help and were told that someone would call us back but never heard a word from anyone. The cleaning people tried to come in before checkout and then an hour after checkout we received a call asking if we were extending our stay because the maid was unable to get in our room. TERRIBLE customer service. Overall disgusting hotel that I would never recommend to anyone.
Stayed 1 night in Aug 2024

8/10 Good

Renee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising nice stay!
Very nice stay at the Mallard! It was a last minute pick because our Airbnb cabin wasn’t going to be ready due to no power. For the cost I was very pleased! The rooms had been updated and looked really cute but mostly the bed and pillows were amazing!! We had a great rest that night! What was different and strange is that there was not an employee on property…….. sign outside the office says check your email for room and key code! Weird! Our code work first try so we had to go back and get phone number to get new code and were helped quickly.
Stayed 1 night in Jul 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel! Everything was clean and so nice!
Stayed 2 nights in Jul 2024

10/10 Excellent

Lonnita, Jackson

Stayed 1 night in Jul 2024

6/10 Okay

shawn

Liked: Cleanliness
Was basic lodging. No attendent, key less entry, nothing special.
Stayed 2 nights in Jul 2024

6/10 Okay

candace

Traveled with family
decor was very pretty. Need better breakfast, and new washcloths, those there now are rough!
Stayed 1 night in Jul 2024

8/10 Good

Felton

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Traci

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute & clean. Definitely have their guests in mind. Right next door to a locals breakfast/lunch restaurant.
Stayed 1 night in Jul 2024