8/10 Good
William
Traveled with partner
29 January 2025
Liked: Cleanliness, staff & service, amenities
Overall experience was very good, staff were helpful albeit some quite green employees who weren't trained as well as they could be, and leaving them on duty is not ideal as there is a limit to what they can do. Building was beautiful and bar areas was lovely but very expensive with some average cocktail choices so had to ask for more specific ones.
We had issues with the room temperature, the fans would turn on and not pump out heat, even with it off, it was on. So the room temperature was impossible to maintain a good temperature as radiator was temperamental and behind curtain in far corner of room under window.
Unfortunately the pillows in the room were really poor, only two with no spares to choose, one was lumpy and the other was okay, but very small. TV and other bathroom facilities were excellent including coffee machine.
Overall was good, especially location and price. Just need to fix a few issues.
William
Stayed 2 nights in Jan 2025