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Hotel Hacienda Cantalagua Golf

4.0 star property
Colonial hotel with 2 restaurants and a marina

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hacienda Cantalagua Golf

Interior detail
Suite | 1 bedroom, down comforters, in-room safe, individually decorated
Building design
Exterior
Interior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
The price is AED 632
AED 770 total
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Suite (Non Refundable)

Suite (Non Refundable) | 1 bedroom, down comforters, in-room safe, individually decorated

Suite (Non Refundable)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, down comforters, in-room safe, individually decorated

Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior

Villa Clauss

Parking included
Free WiFi
Restaurant
24/7 front desk
8.6 out of 10, Excellent, (52)
The price is AED 393
AED 468 total
includes taxes & fees
3 Dec - 4 Dec
Villa Clauss

About the neighborhood

Map
Hacienda Cantalagua s/n, Contepec, MICH, 61020

What's nearby

  • Tepetongo Water Park - 14 min walk - 1.2 km
  • López Rayon Brothers Museum - 17 min drive - 17.3 km
  • Dos Estrella Mine - 17 min drive - 17.8 km
  • Rayón National Park - 19 min drive - 18.8 km
  • Presidencia Municipal de El Oro de Hidalgo - 20 min drive - 16.6 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 90 min drive

Restaurants

  • ‪El Gran Buffet - ‬4 min drive
  • ‪Restaurante "El Patio" Hacienda Cantalagua - ‬17 min walk
  • ‪Tacos de Cabeza el Guaguaras - ‬12 min drive
  • ‪Salón Roma - ‬19 min drive
  • ‪La Troje - ‬4 min drive

About this property

Hotel Hacienda Cantalagua Golf

Upscale family-friendly hotel by the lake
You can look forward to an adjacent golf course, a marina, and a free daily manager's reception at Hotel Hacienda Cantalagua Golf. Get out on the links at this hotel and enjoy amenities such as golf lessons, a golf clubhouse, and golf caddies. Indulge in a body scrub, a facial, and a massage at Hacienda Cantalagua, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mexican cuisine. Enjoy the gym, as well as activities like horseback riding, basketball, and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site.
Additional perks include:
  • An indoor pool with a waterslide
  • Buffet breakfast (surcharge), bike rentals, and an outdoor tennis court
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • A water park (surcharge), babysitting (surcharge), and a billiards/pool table
Room features
All 125 individually furnished rooms boast amenities such as free WiFi, safes, and free bottled water.
Extra amenities include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with rainfall showers and tubs or showers
  • 32-inch plasma TVs with premium channels
  • Balconies or patios, coffee/tea makers, and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (MXN 150 per night)

Parking and transportation

  • Self parking on site (MXN 75.00 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:30 AM: MXN 425 for adults and MXN 450 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • La Cava
  • Cafeteria
  • The Terrace Cafe

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Golfing
  • Horse riding/rentals
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Shopping
  • Steam room
  • Volleyball
  • Water park access (surcharge)

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Golf caddy
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessions with a pro
  • Golf privileges (optional)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Marina onsite
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch plasma TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 950 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 100.00 per accommodation, per night
The resort fee includes:
  • Bicycle storage
  • Fitness center access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 425 for adults and MXN 450 for children
  • Fee for wireless internet in public areas: MXN 150 per night (rates may vary)
  • Self parking fee: MXN 75.00 per night
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: MXN 950 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa

Property is also known as

Cantalagua
Hacienda Cantalagua
Hacienda Cantalagua Contepec
Hacienda Cantalagua Resort
Hacienda Cantalagua Resort Contepec
Hacienda Cantalagua Mexico/Contepec, Michoacan
Hotel Hacienda Cantalagua Golf Contepec
Hotel Hacienda Cantalagua Golf
Hacienda Cantalagua Golf Contepec
Hacienda Cantalagua Golf
Hacienda Cantalagua Contepec
Hotel Hacienda Cantalagua Golf Hotel
Hotel Hacienda Cantalagua Golf Contepec
Hotel Hacienda Cantalagua Golf Hotel Contepec

Frequently asked questions

Does Hotel Hacienda Cantalagua Golf have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–6:00 PM.

Is Hotel Hacienda Cantalagua Golf pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Hacienda Cantalagua Golf?

Self parking is available for MXN 75.00 per night.

What time is check-in at Hotel Hacienda Cantalagua Golf?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Hacienda Cantalagua Golf?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Does Hotel Hacienda Cantalagua Golf provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Hacienda Cantalagua Golf located?

This family-friendly Contepec hotel is located on a lake, 0.7 mi (1.2 km) from Tepetongo Water Park, and within 12 mi (20 km) of Juarez Theater and Socavon de San Juan. López Rayon Brothers Museum and Sanctuary of Carmen are also within 12 mi (20 km).

Hotel Hacienda Cantalagua Golf Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 191 out of 407 reviews" "
Rating 8 - Good. 140 out of 407 reviews" "
Rating 6 - Okay. 49 out of 407 reviews" "
Rating 4 - Poor. 16 out of 407 reviews" "
Rating 2 - Terrible. 11 out of 407 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kati

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lucero

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar. Algunas habitaciones les deben dar mantenimiento de plomería para no gastar agua. Sugiero que se vuelva a abrir la sección de siglo XXI todo el tiempo y dar opción de quedarse ahí. La experiencia, en comparación al siglo XIX es muy distinta.
Stayed 2 nights in Jun 2024

10/10 Excellent

deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
such an incredible and beautiful place. It has everything. Horse, tennis, bicyling, golf, ping pong, and incredible covered swimming pool, jacuzzi, everything, So nicely done in an old renewed Hacienda. Incredible place. Nothing to do outside the Hacienda though.
Stayed 1 night in Jun 2023

10/10 Excellent

Monica Rocio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice pla. We always enjoy our stay in Cantalagua.
Stayed 1 night in Jan 2023

8/10 Good

ALFREDO

Stayed 3 nights in Nov 2022

10/10 Excellent

Obin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Oswaldo

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio y muy buenas instalaciones
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An additional not disclosed "resort fee" and "parking " was charged upon checking out.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it all , amazing place for family and kids Food is good , weather , amenities Plus the water park and the farm and the zoo
Stayed 2 nights in Feb 2020

10/10 Excellent

Rob

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service, very comfortable rooms and good value-cost
Stayed 1 night in Feb 2020

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Stay
Beautiful place to stay! Pool is solar so it was warm. Only bad experience was when we asked for our vehicle there were two young workers driving it super fast and laughing when they approached us. They certainly were nervous that we caught then driving this way.
Stayed 1 night in Dec 2019

8/10 Good

AJG

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property and history is beautiful. The staff is courteous and the rooms clean. It is located pretty much in the middle of nowhere. It is gated and probably about 200 acres. I do not like feeling nickel and dimes with add on fees once on a property. There is a resort fee and even though there are no other options for parking other than on the large property, they charged a parking fee. I’d rather they just increased the price of the room accordingly.
Stayed 1 night in Jul 2019

2/10 Terrible

Edgar

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The guys in the reception are the most unprofesional that I ever know in a hotel, nobody of the staff really want to help!! Food is so bad for the price. the place is nice BUT NEVER STAY THERE EVEN A NIGHT!!!
Stayed 8 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is amazing, the food was very good, and the activities for everyone in the family. The Wifi does not work very well.
Stayed 2 nights in Dec 2018

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked almost all, Just, it needs more amenities specilly more elements to play sports, Balls, raquets, for instance.
Stayed 2 nights in Dec 2018

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very attentive, the place is very well kept and very nice, my only small complaint was about the sheets being a little rough for me
Stayed 2 nights in Dec 2017

8/10 Good

Laura, Mexico City

Liked: Property conditions & facilities, room comfort
Nice retreat
Great location, nice retreat, facilities and activities, great experience. Everything is ok but the food, they need to offer better quality asap. And some additional training to waiters.
Stayed 1 night in Oct 2017

8/10 Good

Raul

Liked: Cleanliness, property conditions & facilities, room comfort
Unique and beautiful
Hacienda is spectacular
Stayed 1 night in Oct 2017

10/10 Excellent

Naseema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for a wedding. In a very small town not very close to many things. Luckily, there are many amenities and activities available on the resort. The resort has some nice rooms, some are older and quaint but there are some rooms that are more updated. One of our favorite features was the garden style jacuzzi tub. The beds are very comfortable and the grounds of the resort are very nice. Did not have time for the golf course. Overall a great experience!

8/10 Good

Gabriela

Liked: Property conditions & facilities
Beautiful Hacienda
This Hacienda is beautiful, beautiful gardens, lots of trees, well mantained. There are many activities to choose from which is nice. Speaking about the staff I must say that many of them still need to improve on customer service. Be more friendly, warm, kind, have better manners. Respond like they care and not to look at you like if the issue you are trying to explain is not their bussiness. One more recommendation... cleanliness on the bathroom tiles and ceiling shuold improve. Some tiles were moldy as well as the edges of the ceiling over the tub.

10/10 Excellent

Gregg

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is amazing! The grounds are beautiful and the rooms spacious and contemporary in the new building. The hotel is geared for business conventions and weddings. As a lone group our service could have been better, the rooms did not have towels and basic provisions. By the time we realized, we could get the service we needed. We did find the linen closet and get what we needed. If help had been available, the staff would have been more than accommodating. I would still highly recommend the hotel!

8/10 Good

CG, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting history lesson
The main essence of the original hacienda is the setting for a comfortable resort. Lovely gardens and a great pool--warm and indoors in November.

10/10 Excellent

Michelle, Arlington, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in the middle of rural Mexico
On reading a TripAdvisor review about hotels near the Monach Butterfly Biosphere, I took one traveller's advice of paying an extra $20 a night and stay 40 mins further up the road to ensure I had hot water and a restaurant that was open all day. It was well worth the stay. We had the gigantic indoor pool to ourselves the first day, and could eat at any time, the restaurant was open from 6am - 1am. The bedrooms were clean and well maintained, and there was a giant spa bath in each room. It was heaven after coming back covered in dust from the Butterfly Biosphere.

6/10 Okay

Ina, London

Disliked: Cleanliness, staff & service, room comfort
Dishonesty, poor cleanliness & neighbourhood
I am hugely disappointed with the dishonesty of this hotel, and their lack of transparency. As it turns out, they charged me twice for my stay! I already paid in full when I booked online, and since I am travelling and booking hotels every week I cannot stay on top of all bookings and they just took advantage and charged me again upon check-out. Outrageous! It is now clear to me why the ladies at check-out whispered for over 10 mins and I asked various times if everything is OK and they would just say "yes, yes, all fine" and continue whispering and pointing at their screen. They must have seen my payment in their system and YET they decided to charge me again! I will NEVER stay there again! That wasn't the only downfall - but certainly the most costly. I had dead bugs in my room on the table and everywhere on the floor when I entered my room (poor cleanliness!), there was extremely poor internet connection to none, they have a non-existing business centre (still sign-posted though in the hotel), and the personnel was overall slow and not helpful. Every simple request seemed like a burden to them. The neighbourhood is dreadful. I wouldn't want to set a foot out of the hotel.

10/10 Excellent

Jose Alberto, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad to recommendate Hacienda Cantalagua
There was a delay for the check in but was compensated by the check out. Would be a good idea to increase Menu options in the restaurant