The Lone Star Convention & Expo Center - 7 min drive
Lake Conroe - 13 min drive
Getting around
George Bush Intercontinental Airport (IAH) - 36 min drive
Restaurants
Chick-fil-A - 12 min walk
McDonald's - 4 min walk
Starbucks - 14 min walk
Chipotle Mexican Grill - 12 min walk
Pacific Yard House - 15 min walk
About this property
SureStay Studio by Best Western Conroe Downtown
Hotel near HCA Houston Healthcare Conroe
Located close to The Lone Star Convention & Expo Center, SureStay Studio by Best Western Conroe Downtown provides laundry facilities, a 24-hour gym, and a 24-hour business center. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
Free self parking
A vending machine, meeting rooms, and smoke-free premises
Coffee/tea in the lobby, a banquet hall, and a 24-hour front desk
Guest reviews say great things about the helpful staff
Room features
All guestrooms at SureStay Studio by Best Western Conroe Downtown have thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and computer monitors.
More amenities include:
Bathrooms with hair dryers
43-inch LED TVs with premium channels
Kitchenettes, full-sized refrigerators/freezers, and microwaves
Languages
English, Spanish
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 10.0 per day
Property payment types
Important information
Optional extras
Crib (infant bed) fee: USD 10.0 per day
Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Surestay Studio By Best Conroe
SureStay Studio by Best Western Conroe Downtown Hotel
SureStay Studio by Best Western Conroe Downtown Conroe
SureStay Studio by Best Western Conroe Downtown Hotel Conroe
Frequently asked questions
Is SureStay Studio by Best Western Conroe Downtown pet-friendly?
No, pets are not allowed at this property.
How much is parking at SureStay Studio by Best Western Conroe Downtown?
Self parking is free at this property.
What time is check-in at SureStay Studio by Best Western Conroe Downtown?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.
What time is check-out at SureStay Studio by Best Western Conroe Downtown?
Check-out is at 11:00 AM.
Where is SureStay Studio by Best Western Conroe Downtown located?
Located in the heart of Conroe, this hotel is 2.8 mi (4.6 km) from HCA Houston Healthcare Conroe and within 6 mi (10 km) of The Lone Star Convention & Expo Center and Conroe Outlet Mall. Lake Conroe and The Woodlands Center are also within 9 mi (15 km).
SureStay Studio by Best Western Conroe Downtown Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
So I reserved a week ahead for a king size bed and when I went to check in the receptionist told me my king size bed was not available that it was rented in the morning and the only room available had two queen beds. I have a baby I needed the king for my husband and I to sleep comfortable. This made me super mad, this is the reason a booked before so I can get the bed I want and fits my family. The place is a good place to stay but this made me so mad.
It was dirty dark holes in walls no electricity which was the reason we booked the room so my 76 year old mom with a heart condition and diabetes would have a comfortable safe place to stay She did not feel safe so she told them to cancel and she left we called Expedia and best Western and were told they were working on a refund this has not happened
I was unable to contact them to cancel my reservation because of the hurricane during my visit and they argued with me that they were unable to refund me even though I hadn't been at the hotel. They claimed if I would have notified them soonee they could have refunded me. But they wouldn't listen to the fact that I had no way to notify them sooner.
My stay was not great, nothing I would do again. When I arrived I found hairs on the bed and in the bathroom in two places they offered to change out the sheets etc but I had already wiped down and sanitized everything. The back door is broken or something it is very loud and I was downstairs next to it so all through the night anytime someone came in or out I would hear it slam. The staff was friendly and helpful when I asked questions. I did ask for late check out and was declined as well though. Overall I would give it a 2 out of 5 I did find a tiny roach too. when I showed the picture to the staff he said maybe the weather but roaches like that are not from the weather. Luckily it was on my last morning on my way out otherwise that would have been more of a problem. Given the storm and no other available rooms. It was okay but no I would not go again.
They really dint have breakfast.. they pack togo bag with no real breakfast.. just cookies .. saying they have continental breakfast us a outright deception
Hotel was clean and staff was friendly.
The room we checked into had roaches crawling around, so we asked for a new room. They informed us that a family had been in that room for 2 weeks and that was probably the cause of them. We were moved to a different room on another floor. We get inside just to see more roaches in the next room. I would NOT recommend this hotel to ANYONE!!!!!