Hilton Garden Inn Columbus/Polaris

3.0 star property
Hotel with free parking, near Polaris Fashion Place

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Columbus/Polaris

Desk, laptop workspace, blackout drapes, iron/ironing board
Terrace/patio
Free toiletries, hair dryer, towels
Exterior
Bathroom shower

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking included
    Parking included
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
The price is AED 340
AED 566 total
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

2 Queen

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

1 King Bed with Whirlpool

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
  • 38.9 sq m
  • Sleeps 4
  • 1 King Bed

1 King

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

1 King Mobility Accessible Room with Roll In Shower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

2 Queen Mobility Accessible Room with Standard Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hydromassage showerhead
Shower/tub combination
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

2 Queen Mobility Accessible Room with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
8535 Lyra Dr, Columbus, OH, 43240

What's nearby

  • Magic Mountain Fun Center - 6 min walk - 0.5 km
  • Polaris Fashion Place - 10 min walk - 0.9 km
  • Topgolf - 3 min drive - 2.4 km
  • Otterbein University - 5 min drive - 4.5 km
  • Easton Town Center - 11 min drive - 16.1 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Twin Peaks - ‬4 min walk
  • ‪Brio Italian Grille - ‬12 min walk

About this property

Hilton Garden Inn Columbus/Polaris

Hotel near Polaris Fashion Place
At Hilton Garden Inn Columbus/Polaris, you can look forward to dry cleaning/laundry services, a fireplace in the lobby, and a bar. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour gym and conference space.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and luggage storage
  • Outdoor furniture, 3 meeting rooms, and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All 118 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 43-inch flat-screen TVs with premium channels
  • Wardrobes/closets, recycling, and refrigerators

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 5.00-14.00 per person
  • 1 bar

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space (1755 square feet)
  • Meeting rooms - 3

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Comprehensive food waste policy
  • Fireplace in lobby
  • Shared microwave
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is undergoing renovations from March 1 2023 to December 31 2024 (completion date subject to change).
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Spa tub
The following facilities are closed on Sunday and Monday:
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Administrative fee: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 14.00 per person
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Columbus/Polaris
Hilton Garden Inn Columbus/Polaris Columbus
Hilton Garden Inn Columbus/Polaris Hotel
Hilton Garden Inn Columbus/Polaris Hotel Columbus
Hilton Garden Inn Columbus/Polaris Ohio
Hilton Garden Inn Polaris
Hilton Garden Columbus Polaris
Hilton Garden Inn Columbus/Polaris Hotel
Hilton Garden Inn Columbus/Polaris Columbus
Hilton Garden Inn Columbus/Polaris Hotel Columbus

Frequently asked questions

Does Hilton Garden Inn Columbus/Polaris have a pool?

Yes, this property has an indoor pool.

Is Hilton Garden Inn Columbus/Polaris pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 125 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Columbus/Polaris?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Columbus/Polaris?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hilton Garden Inn Columbus/Polaris?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Columbus/Polaris located?

Located in Polaris, this hotel is within a 15-minute walk of Magic Mountain Fun Center and Polaris Fashion Place. Topgolf and Sharon Woods Park are also within 2 mi (3 km).

Hilton Garden Inn Columbus/Polaris Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 449 out of 919 reviews" "
Rating 8 - Good. 306 out of 919 reviews" "
Rating 6 - Okay. 96 out of 919 reviews" "
Rating 4 - Poor. 41 out of 919 reviews" "
Rating 2 - Terrible. 27 out of 919 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Dwight

Traveled with group
Busy weekend in Columbus with most every property sold out. Arrived at the Hilton Garden Columbus/Polaris to be told there was a "problem" with our room and that the manager had been trying to get in touch with us through Expedia since he arrived at work 2 1/2 hours earlier to tell us our room had been cancelled although I never received any contact. I believe our room was likely bribed out. I was offered a couple bottles of water for the inconvenience which I politely refused. Very disappointed in the way this was handled. Still awaiting a refund from Expedia although this process seems very difficult as well.
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best area and hotel we’ve stayed in in columbus. highly recommend
Stayed 2 nights in Jun 2024

8/10 Good

Alaina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We actually really liked this hotel! It was super clean, the room was a nice size, and it was quiet! Our only complaint was the breakfast, the restaurant part was kinda pricey and we didn’t get what we asked for when it came out.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Bethany, Swanton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice overall. Was able to hear a decent amount of noise from neighboring rooms. Pool was not available when we were there and they did inform us before checking in, but not before arriving at the property.
Stayed 2 nights in Jul 2024

8/10 Good

Jamie

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed the whole weekend which was inconvenient especially for the price of the stay. Staff was amazing though.
Stayed 2 nights in Jul 2024

6/10 Okay

Fred

Business traveler
Stayed 2 nights in May 2024

10/10 Excellent

Autumn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy rooms, great staff that knew the surrounding area. Overall great stay for the night.
Stayed 1 night in Jul 2024

2/10 Terrible

Tamika

Stayed 2 nights in Jun 2024

10/10 Excellent

KD

Liked: Cleanliness, staff & service
Fine
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Clean, affordable, courteous service. It checked all of my boxes
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Antoinette

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
All was fine for a short stay but curious if it is now the American hotel normal procedure that the room is not refreshed each day? I would appreciate a response
Stayed 2 nights in Jun 2024

10/10 Excellent

Mariann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place near great restaurants and shopping and close enough to Columbus to stay but not have the congestion surrounding downtown traffic. I also met some friendly people at the hotel lobby bar while we watched the local sports.
Stayed 2 nights in Jun 2024

6/10 Okay

Elaine

Traveled with family
Disliked: Staff & service, property conditions & facilities
This was supposed to be a handicap accessible room. Did not have a walk in shower. They only provided a seat for you to place in tub. Handicap bar located behind toilet tank? Toilet made noises all night. Sink in bathroom had little room for toiletries. No storage in bathroom. No safe in room. coffee pot only let you brew about a 6 ounce cup which made it very strong. Room purchased through Expedia so they would not give me points for a Hilton member which we were never made aware of. I have stayed at Hiltons before and they were very nice. This place was a disappointment and we were glad we were only there one night. Will look for a different hotel the next time I book. Bathroom in hotel lobby had 2 sinks that didn’t work and two toilets that were out of order. Didn’t even bother to go look at pool or use any other part of hotel.🙁
Stayed 1 night in Jun 2024

8/10 Good

Rodney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Mark

Disliked: Staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Tomeka

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Stayed 1 night in Jun 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Willie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating except I had to pay for breakfast and the pillows in the room was way to soft
Stayed 1 night in May 2024