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Hotel Serendipity tortuguero

3.0 star property
Art Deco hotel with spa services and a 24-hour front desk

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Photo gallery for Hotel Serendipity tortuguero

Beach nearby, black sand
Premium Room, 1 Queen Bed, Kitchenette, Ground Floor | Pillowtop beds, individually decorated, individually furnished
Beach nearby, black sand
Superior Room, 1 Queen Bed, Kitchenette, Park View | Exterior
Superior Room, 1 Queen Bed, Kitchenette, Park View | Pillowtop beds, individually decorated, individually furnished

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Spa
  • All inclusive
  • Breakfast available
  • Room service
  • Laundry
The current price is AED 775
AED 876 total
includes taxes & fees
4 Mar - 5 Mar

Room options

View all photos for Superior Room, 1 Queen Bed, Kitchenette, Park View

Superior Room, 1 Queen Bed, Kitchenette, Park View | Pillowtop beds, individually decorated, individually furnished

Superior Room, 1 Queen Bed, Kitchenette, Park View

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Refrigerator
Dining table
  • 36 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Kitchenette, Ground Floor

Premium Room, 1 Queen Bed, Kitchenette, Ground Floor | Pillowtop beds, individually decorated, individually furnished

Premium Room, 1 Queen Bed, Kitchenette, Ground Floor

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Refrigerator
Dining table
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
1809 Playa Road, Colorado, Limón Province, 00001

What's nearby

  • Playa Tortuguero - 4 min walk
  • Tortuguero National Park Office - 5 min walk
  • Cuatro Esquinas Island - 6 min walk
  • Tortuguero National Park - 7 min walk
  • Sea Turtle Conservancy - 14 min walk

Restaurants

  • ‪Restaurante Mi Niño - ‬5 min walk
  • ‪Budda Café - ‬6 min walk
  • ‪El Patio de Tortuguero - ‬6 min walk
  • Bar Laguna Lodge
  • ‪Miss Junie's Restaurant - ‬10 min walk

About this property

Hotel Serendipity tortuguero

Hotel near Tortuguero National Park Office
Located close to Sea Turtle Conservancy and Tortuguero National Park, Hotel Serendipity tortuguero provides a free daily manager's reception, a terrace, and a garden. Treat yourself to a Swedish massage or other spa services. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a restaurant.
Additional perks include:
  • Full breakfast (surcharge), luggage storage, and smoke-free premises
  • A nature reserve, outdoor furniture, and bicycle tour information
  • A water dispenser, coffee/tea in the lobby, and bicycle parking
Room features
All guestrooms are individually furnished, and boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like separate sitting areas and dining tables.
More conveniences in all rooms include:
  • Showers and bidets
  • Balconies or patios, separate sitting areas, and kitchenettes

All inclusive details

All-inclusive room rates at Hotel Serendipity tortuguero are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–9:30 AM: USD 10 for adults and USD 10 for children
  • 1 restaurant
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)
  • Hosted evening meal available daily for a fee of USD 0

Things to do

  • Bicycle tour information
  • Bike parking
  • Spa services

Family friendly

  • Dining table
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Nature reserve
  • Outdoor furniture
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish

Accessibility

  • This property does not have elevators

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow-top mattress

Bathroom

  • Bidet
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining table
  • Electric kettle
  • Freezer
  • Kitchenette
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 5 at check-out

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 for adults and USD 10 for children
  • Hosted evening meal: USD 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Property is also known as

Serendipity Tortuguero
Hotel Serendipity tortuguero Hotel
Hotel Serendipity tortuguero Colorado
Hotel Serendipity tortuguero Hotel Colorado

Frequently asked questions

Is Hotel Serendipity tortuguero pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Serendipity tortuguero?

This hotel doesn't offer parking.

What time is check-in at Hotel Serendipity tortuguero?

Check-in start time: 11:00 AM; Check-in end time: anytime.

What time is check-out at Hotel Serendipity tortuguero?

Check-out is at 10:00 AM.

Are there all-inclusive benefits at Hotel Serendipity tortuguero?

Some rate plans available at this property are all-inclusive.

Where is Hotel Serendipity tortuguero located?

Located in the heart of Colorado, this hotel is within a 10-minute walk of Tortuguero National Park Office and Tortuguero National Park. Sea Turtle Conservancy and Barra del Colorado National Wildlife Refuge are also within 32 mi (52 km).

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Hotel Serendipity tortuguero Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 14 out of 16 reviews
Rating 8 - Good. 1 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night tour and boat tour by Johnny was amazing. Room service twice a day was great! We loved the meals and the convenient location. Would love to come back!! Thank you Cooper
Stayed 2 nights in Jan 2025

10/10 Excellent

Máté

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with great location within Tortuguero. Staff was very kind and helpful; arranged all the activities (seemingly with much higher quality than other operators), prepared tasty traditional breakfast every day, and made sure all our issues are solved asap. We have met a few geckos in our room during the two days, but fair to say that this is almost given in a rain forest (and when we mentioned it, they immediately came to remove them). Would recommend it!
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exllent Hotel
Stayed 2 nights in Feb 2023

10/10 Excellent

Louis-André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time!
We had a really great time at the Serendipity hotel, the host was really helpful, the food was great , we had some issues with the payment but they fixed it right away, I highly recommend !
Stayed 2 nights in Feb 2023

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was on the 2nd floor; great room with a table, couch, fridge, kitchenette and small outside sitting area. The hot water was a little tricky, but they were going to work on that. Cooper, Angie and Sophie and the rest of the staff were GREAT. They treated us so well; we felt taken care of and special!
Stayed 3 nights in Feb 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Serendipity are great. Angie picked us up at the port and walked us back early in the morning on departure day, Anna served breahfasts, lunches and dinners in the courtyard, and they all helped to arrange tours. We did the kayak tour with Wesley and found it very enjoyable and informative. Also did a walkabout with Jonathan, which was lots of fun. Tortuguero was a very worthwhile place to visit, we would come back and stay at the Serendipity again.
Stayed 2 nights in Feb 2023

10/10 Excellent

Nicolas

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful stay!
I cannot express enough how much I enjoyed my stay at Serendipity Hotel. From the moment I arrived at the pier I was taken care by Cooper and the team at the hotel. I had booked the all inclusive formule and I felt treated like a king for each of the meals. The ladies were wonderful with me and made me feel at home. Nothing I could ask was ever an issue. I will definitely come again as I felt I should have stayed longer. Definitely an hotel deserving to be known!
Stayed 2 nights in Dec 2022

10/10 Excellent

Rosa María

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the attention we received from it’s staff Sofie, Chef Nayomi, Ivana and Cooper. The room was lovely and very comfortable bed. Cooper was very helpful with the transportation. Not happy about not knowing the travel time was not included in the description. It takes 3-4 hrs from airport then 1 hour boat ride to get to the hotel. Even though it’s all inclusive they didn’t serve alcoholic beverages only wine. Would have loved some mojitos, piba colado or margaritas. Also no tv in the room.
Stayed 3 nights in Jan 2023

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so helpful and friendly. They could not do enough to make our visit a pleasure
Stayed 3 nights in Feb 2025

10/10 Excellent

Marlene

Stayed 3 nights in May 2023

4/10 Poor

marie-josee

Disliked: Amenities

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities
Hemos pasado dos noches en Tortuguero, y desde antes de llegar ya nos sentíamos arropados por todo el personal. Un servicio y trato muy personalizado y profesional. Te ayudan a gestionar traslados, visitas…Comunicación de 10 desde el momento en el que hicimos la reserva. Habitación amplia y cómoda. Servicio de comidas, correcto. Sin duda, recomiendo alojarse en este establecimiento.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A l’intérieur même de la réserve... ou presque
Stayed 2 nights in Jan 2023

10/10 Excellent

YOLANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totalmente recomendable.
El hotel es nuevo, abrió en octubre de 2022. Está muy bien ubicado, cerca de la entrada del parque y del pueblo de Tortuguero. Muy cerca también del embarcadero principal. Todo el personal es encantador; te hacen sentir como en casa. Además te van a buscar al embarcadero y te llevan el equipaje. Y lo mismo para la salida. Hicimos la excursión del bote que nos ofrecieron y también muy bien. En definitiva, aunque no tenga vistas, todo genial. Muy recomendable.
Stayed 1 night in Jan 2023

8/10 Good

Purificacion

Liked: Staff & service, amenities, property conditions & facilities
Apartamento muy nuevo y limpio. Lo peor fue la cama y almohada. Ambas muy duras. Personal excepcional!!