6/10 Okay
sheromie
Traveled with family
14 December 2024
This is a very old historic property, and it has quite some charm because of that. However, the rooms have not been maintained. The windows are leaky and the wet sea air gets in making your clothes and the linens – and moist. There was just general lack of maintenance for the property. The staff are very nice, but they do not understand the meaning of service and many times you would be waiting For just a cup of tea at the buffet. Also, the locks for the rooms are just regular keys, not electronics so the security level is a bit lacking. They tried to be accommodating because the first two rooms I looked at were not OK for my mom who I was traveling with because they all had steps up into the bathroom. My brother decided not to stay there and went across the road to ITC, which is a new hotel and the price there was actually lower than the price that we were paying per night.
sheromie
Stayed 3 nights in Nov 2024