Pullman Cologne

4.0 star property
Family-friendly Cologne hotel in Old Town Cologne with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Cologne

Exterior
Sauna, body treatments, facials, 1 treatment room, massages
Bar (on property)
Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Business center

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • 24/7 front desk
The price is AED 331
AED 372 total
includes taxes & fees
12 Jan - 13 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 26.4 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Domblick)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Map
Helenenstr. 14, Cologne, NW, 50667

What's nearby

  • Neumarkt - 8 min walk - 0.7 km
  • Old Market - 15 min walk - 1.3 km
  • Cologne Cathedral - 16 min walk - 1.4 km
  • Musical Dome - 17 min walk - 1.5 km
  • Cologne Zoo - 7 min drive - 5.6 km

Getting around

  • Friesenplatz U-Bahn - 6 min walk
  • Cologne West Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 19 min drive

Restaurants

  • ‪Jameson Distillery Pub - ‬2 min walk
  • ‪Lab12 Bar - ‬1 min walk
  • ‪Bastian's - ‬3 min walk
  • ‪Curry B. - ‬3 min walk
  • ‪Bar e.l.f. - ‬1 min walk

About this property

Pullman Cologne

Upscale family-friendly hotel near Old Market
Located close to Wallraf-Richartz Museum and Romano-Germanic Museum, Pullman Cologne provides a terrace, dry cleaning/laundry services, and a bar. Indulge in a massage, a body treatment, and a facial at SPA Pullman, the onsite spa. Free in-room WiFi is available to all guests, along with a gym and a conference center.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Babysitting (surcharge), massage treatment rooms, and free newspapers
  • An elevator, luggage storage, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 275 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Childcare services and free infant beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 29 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 28 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • D.light
  • E.l.f.
  • LAB12

Things to do

  • Fitness center
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Conference center
  • Meeting rooms - 16

Outdoors

  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 6 to March 1:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Fee for in-room wired internet: EUR 9.90 per 24-hour period (rates may vary)
  • Self parking fee: EUR 29 per night
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Cologne Pullman
Pullman Cologne
Pullman Hotel Cologne
Pullman Cologne Hotel Cologne
Pullman Cologne Hotel
Pullman Cologne Hotel
Pullman Cologne Cologne
Pullman Cologne Hotel Cologne

Frequently asked questions

Is Pullman Cologne pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 18 per pet, per night. Service animals are exempt from fees.

How much is parking at Pullman Cologne?

Self parking is available for EUR 29 per night.

What time is check-in at Pullman Cologne?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Pullman Cologne?

Check-out is at noon.

Where is Pullman Cologne located?

This family-friendly Cologne hotel is located in the entertainment district, within a 15-minute walk of Wallraf-Richartz Museum, Old Market, and Romano-Germanic Museum. City Hall and Great St. Martin Church are also within 1 mi (2 km). Friesenplatz U-Bahn is 6 minutes by foot and Appellhofplatz Breite Strasse U-Bahn is 7 minutes.

Pullman Cologne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 595 out of 1004 reviews" "
Rating 8 - Good. 302 out of 1004 reviews" "
Rating 6 - Okay. 72 out of 1004 reviews" "
Rating 4 - Poor. 20 out of 1004 reviews" "
Rating 2 - Terrible. 15 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Stayed 3 nights in Nov 2024

6/10 Okay

Darren

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Lichi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice room and quiet. The staff was friendly and helpful. Overall I really enjoyed my stay at the hotel. It was worth the money.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ronald, Moore

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

julie louise

Stayed 3 nights in Dec 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Unable to have breakfast on Satursday due to how busy it was. Saturday evening couldn't get room service daughter was asleep due to how busy they were and Sunday no water pressure for bath or shower.
Stayed 2 nights in Dec 2024

8/10 Good

Denise

Traveled with group
Liked: Cleanliness, property conditions & facilities
Hotel was central location to Xmas markets. It was quiet. Hotel was a bit tired and shower did not drain and leaked on to floor. Breakfast hall very busy at the weekend and took ages to be seated. We tried to use the sky bar after being out all day but turned away as too busy as people not staying in hotel can use this. We had a dirty glass in room, I took it to reception and was told to get one from ten restaurant, I was on my way out so did not bother.
Stayed 4 nights in Nov 2024

8/10 Good

Amanda Leigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything. Comfortable airy room and good breakfast
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer Mahbuba

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean hotel Friendly and helpful staff Lovely breakfast selection Great views from rooftop bar
Stayed 3 nights in Nov 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Ismail

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Reseption terrible, they are very rude , specially the lady in the morning shift from far east national, she has been yelling to us , first time in my life I have been in this condition, sorry….
Stayed 1 night in Nov 2024

6/10 Okay

Tim

Liked: Cleanliness, property conditions & facilities
Generally the hotel is very good but I have stayed once or twice a year for the last 25 years and still they ask me to fill in my details on a check-in form every time I stay!!
Stayed 1 night in Oct 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and comfortable, nice room with a view towards the Cologne Cathedral/Dom, staff friendly, out and about in the vicinity, again clean and orderly, people were very respectful and even in the busiest areas around Cologne, there was a quiet and peacefulness, which was reflected in how relaxed everyone was, thankfully no loud, brash or disrespectful people, with their shirts off, yes I’m British, we could learn a thing or two, there’s much more to Germany than I imagined, I would return to the Pullman Hotel, I hear that have a sister hotel in Munich, which I will visit to sample Bavaria.
Stayed 7 nights in Aug 2024

8/10 Good

Saleem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Torryn

Stayed 1 night in Aug 2024

10/10 Excellent

gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Lewis

Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher, Peterborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. Great location. Good facilities and friendly staff. Would stay again.
Stayed 7 nights in Aug 2024

8/10 Good

Antti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Gary, APO

Stayed 1 night in Aug 2024

10/10 Excellent

Lucia

Stayed 3 nights in Aug 2024

10/10 Excellent

Serguei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel next ti shopping and dining
Stayed 2 nights in Aug 2024

8/10 Good

Tingting

Good
Stayed 1 night in Aug 2024