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Mercure Hotel Köln West

4.0 star property
Eco-certified hotel with a fitness center connected to a shopping center in Cologne

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Photo gallery for Mercure Hotel Köln West

Terrace/patio
Sports facility
Interior entrance
Indoor pool, sun loungers
Premium bedding, down comforters, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed with Sofa bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Sofa bed - queen
Blackout drapes/curtains
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, down comforters, in-room safe, desk

Standard Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Down duvet
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Queen Bed

Premium bedding, down comforters, in-room safe, desk

Privilege, Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Free minibar items
HDTV
Hypo-allergenic bedding
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Sauna

Novotel Köln City

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, (1008)
The price is AED 439
AED 493 total
includes taxes & fees
31 Mar - 1 Apr
Novotel Köln City

About the neighborhood

Map
Horbeller Str. 1, Cologne, NW, 50858

What's nearby

  • RheinEnergieStadion - 4 min drive - 2.7 km
  • Cologne Cathedral - 11 min drive - 8.7 km
  • Chocolate Museum - 12 min drive - 8.8 km
  • LANXESS Arena - 14 min drive - 10.1 km
  • Cologne Trade Fair Grounds - 14 min drive - 10.4 km

Getting around

  • Marsdorf U-Bahn - 4 min walk
  • Lövenich Station - 6 min drive
  • Cologne - Bonn Airport (CGN) - 22 min drive

Restaurants

  • ‪Business Lounge - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Globus Trefferia - ‬9 min walk
  • ‪KFC - ‬7 min walk
  • ‪Miss Pepper Gastro GmbH - ‬3 min drive

About this property

Mercure Hotel Köln West

Upscale eco-certified hotel near RheinEnergieStadion
Take advantage of a terrace, a garden, and dry cleaning/laundry services at Mercure Hotel Köln West. For some rest and relaxation, visit the sauna. The on-site German cuisine restaurant, Colours, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • An indoor pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, multilingual staff, and a vegetable garden
  • A banquet hall, luggage storage, and meeting rooms
Room features
All 191 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 66-cm HDTVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 11 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 23 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Colours
  • Colours

Things to do

  • Fitness center
  • Indoor pool
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station
  • Conference space (6426 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 66-cm LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 11 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel Koeln
Mercure Hotel Koeln West
Mercure Hotel Koeln West Cologne
Mercure Koeln West
Mercure Koeln West Cologne
Mercure Hotel Köln West Cologne
Mercure Hotel Köln West
Mercure Köln West Cologne
Mercure Köln West
Mercure Hotel Köln West Hotel
Mercure Hotel Köln West Cologne
Mercure Hotel Köln West Hotel Cologne

Frequently asked questions

Does Mercure Hotel Köln West have a pool?

Yes, this property has an indoor pool.

Is Mercure Hotel Köln West pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Hotel Köln West?

Self parking is available for EUR 11 per day.

What time is check-in at Mercure Hotel Köln West?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Mercure Hotel Köln West?

Check-out is at noon.

Where is Mercure Hotel Köln West located?

Located in Lindenthal, this eco-certified hotel is within 3 mi (5 km) of RheinEnergieStadion, Rhineland Nature Park, and University of Cologne. Cologne Cathedral and Museum of East Asian Art are also within 6 mi (10 km). Marsdorf U-Bahn is only a 4-minute walk and Haus Vorst Tram Stop is 15 minutes.

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Mercure Hotel Köln West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 355 out of 1001 reviews
Rating 8 - Good. 461 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice! Really good Cocktails! I’m going to visit again! Thanks for the nice stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great setup for families, very friendly, good breakfast
Stayed 3 nights in Apr 2024

10/10 Excellent

Torrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baseball Weekend
Amazing weekend stay. We were here for a baseball tournament. The staff at the hotel and restaurant was very friendly. Beautiful hotel, nice pool, great breakfast. Would definitely stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine hotel and friendly staff
We stayed overnight on our way to France. The hotel was perfect for that and close to the highway. The staff was really friendly, helpful and kind with our children.
Stayed 1 night in Jul 2024

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Just a short trip from centre of town
Stayed 2 nights in Jun 2024

10/10 Excellent

LASZLO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 4 nights in 2 rooms 4 people and we loved every minute of it. Good Job!
Stayed 4 nights in Jun 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 2 nights in Jun 2024

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and quiet area. Transport to cologne city centre just up the road. Friendly staff and v clean rooms
Stayed 3 nights in Apr 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on the edge of the city, easy to get to from the motorway. An ideal stopping off point the staff were very friendly and helpful. Car parking was easy for a few euros. The dining menu was a little limited, but it was a Sunday night in fairness; regardless the currywurst and chips were good and my son enjoyed his pizza. Breakfast was also excellent.
Stayed 1 night in Jul 2024

8/10 Good

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, the restaurant closed in the weekend which was a shame.
Stayed 1 night in Oct 2022

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were polite , room was very clean and tidy, bed was comfortable. easy to find , plenty of parking although there is a 10 euro charge per night. would certainly use again
Stayed 1 night in Nov 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Felt new.
Stayed 1 night in Jun 2024

8/10 Good

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Nett
Stayed 2 nights in Aug 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but overpriced for the night we stayed.
Good hotel but overpriced for what it was. The hotel is nice, the rooms clean, breakfast good but for the price of the basic double rooms we booked (190 euros each) it was not a good deal.
Stayed 1 night in Dec 2023

6/10 Okay

CARRIE

Just have your food delivered
The room was great. The restaurant/ bar on the otherhand.... terrible.
Stayed 1 night in Dec 2022

10/10 Excellent

Godfrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room. Good breakfast, but a bit expensive. Not close to town but about 15 minutes by train. Grocery store conveniently across the street.
Stayed 3 nights in Sep 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service
Friendly staff, nice rooms. However beds were too hard. And parking spaces are too small
Stayed 1 night in Jul 2023

6/10 Okay

Siarhei

Liked: Cleanliness, staff & service
No fridge, shower is outdated, no phone charging USB plugs, blankets are too small, only one pillow per person. Averadge 3 hotel.
Stayed 2 nights in Dec 2023

8/10 Good

Dudley

Liked: Cleanliness, staff & service
Maybe Next Time?
I thought the room was overpriced for its condition. The room was stuffy even though the window was open.
Stayed 1 night in Aug 2023

8/10 Good

Eva

Liked: Cleanliness, amenities, property conditions & facilities
hi, We were not explained anything at arrival about the amenities, just given the key and told which floor to go to. The bathroom had some black mold on the silicone joint. I requested 2/3 time if we could have water in the room and I was told this was not done, while my daughter room had two bottles of water sparking and flat. Also, i was not able to find anywhere on your website the price of breakfast For the rest all was fine. Thank you
Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2022

6/10 Okay

Antonio

Liked: Staff & service, amenities, property conditions & facilities
They gave us a room without fridge. I actually didn't know that a 4 star hotel could be without a fridge. The cleaning of the room could have been better, there was some dead insect on a corner. The restaurant is more like a fast food. If you don't stay too long is good enough
Stayed 1 night in Aug 2022

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr kompetenter Service. Zimmer in gutem Zustand
Stayed 1 night in Feb 2025

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliche Mitarbeiter, haben uns vom ersten Moment an sehr wohl gefühlt. Hotel, Zimmer alles top. Schönes kleines Schwimmbad und Sauna, hier kann man sich erholen. Gutes Fruhstucksbuffet.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michaela

Stayed 1 night in Jan 2025