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CityClass Hotel Alter Markt

4.0 star property
Hotel with a 24-hour front desk, steps from City Hall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for CityClass Hotel Alter Markt

Front of property
Reception
Junior Suite | View from room
Bar (on property)
Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning
The price is AED 433
AED 482 total
includes taxes & fees
26 Dec - 27 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

CityClass Hotel am Dom

Pet friendly
Free WiFi
Restaurant
Air conditioning
8.6 out of 10, Excellent, (946)
The price is AED 369
AED 410 total
includes taxes & fees
24 Dec - 25 Dec
CityClass Hotel am Dom

About the neighborhood

Map
Alter Markt 55, Cologne, NW, 50667

What's nearby

  • Cologne Cathedral - 6 min walk - 0.5 km
  • Musical Dome - 7 min walk - 0.6 km
  • Chocolate Museum - 14 min walk - 1.2 km
  • LANXESS Arena - 5 min drive - 3.2 km
  • Cologne Trade Fair Grounds - 5 min drive - 3.5 km

Getting around

  • Heumarkt U-Bahn - 5 min walk
  • Cologne (QKL-Cologne Central Train Station) - 6 min walk
  • Cologne - Bonn Airport (CGN) - 21 min drive

Restaurants

  • ‪RheinZeit - ‬2 min walk
  • ‪Peters Brauhaus - ‬1 min walk
  • ‪Gabrielle Eiscafe Raffaello Pin - ‬2 min walk
  • ‪Fish & Beef Club - ‬2 min walk
  • ‪Mondial 1516 - ‬3 min walk

About this property

CityClass Hotel Alter Markt

Upscale hotel near City Hall
Located close to Cologne Philharmonic and Wallraf-Richartz Museum, CityClass Hotel Alter Markt provides a terrace, a coffee shop/cafe, and a garden. Be sure to enjoy a meal at Cafe-Lounge Alter Markt55, the on-site café. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), 1 meeting room, and ATM/banking services
  • A vegetable garden, luggage storage, and concierge services
  • A 24-hour front desk, an elevator, and a TV in the lobby
  • Guest reviews speak highly of the breakfast, central location, and helpful staff
Room features
All 63 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • LED light bulbs, daily housekeeping, and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1148 ft (EUR 15.00 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 18.90 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Cafe-Lounge Alter Markt55

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Nearby parking fee: EUR 15.00 per day (1148 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Property Registration Number HRA23846, +492219201980, Alter Markt 55, 50667 Köln, CM CityClass Hotel GmbH & Co KG, DE212247083

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Cityclass Hotel Am Dom
Cityclass Hotel Residence Am Dom
Cityclass Hotel Residence Am Dom Cologne
Cityclass Residence
CityClass Residence am Dom
Cityclass Residence Am Dom Cologne
Hotel Cityclass Residence Am Dom
Hotel Residence Am Dom
Residence Am
Residence Am Dom
Cityclass Hotel Cologne
Cityclass Alter Markt Cologne
CityClass Hotel Residence am Dom
CityClass Hotel Alter Markt Hotel
CityClass Hotel Alter Markt Cologne
CityClass Hotel Alter Markt Hotel Cologne

Frequently asked questions

Is CityClass Hotel Alter Markt pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

What time is check-in at CityClass Hotel Alter Markt?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at CityClass Hotel Alter Markt?

Check-out is at 11 AM.

Where is CityClass Hotel Alter Markt located?

Located in Old Town Cologne, this hotel is steps from City Hall and Cologne Philharmonic. Wallraf-Richartz Museum and Cologne Cathedral are also within 10 minutes. Heumarkt U-Bahn is only a 5-minute walk and Cologne (QKL-Cologne Central Train Station) is 6 minutes.

CityClass Hotel Alter Markt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1020 reviews" "
Rating 8 - Good. 347 out of 1020 reviews" "
Rating 6 - Okay. 53 out of 1020 reviews" "
Rating 4 - Poor. 13 out of 1020 reviews" "
Rating 2 - Terrible. 13 out of 1020 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dustin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place and location!
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 3 nights in Oct 2024

10/10 Excellent

Dev

Stayed 1 night in Oct 2024

8/10 Good

Kirsteen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an easy 10 minute walk from the railway station and the rooms are quiet. Lots of dining options very close by. My only gripe is that the wifi didn't work very well.
Stayed 4 nights in Oct 2024

10/10 Excellent

Raymond

Stayed 1 night in Oct 2024

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing stay, the location is great and the views from the room window were gorgeous.
Stayed 4 nights in Oct 2024

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel excellent breakfast great location
Stayed 4 nights in Oct 2024

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel top breakfast in a great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Chatchai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very friendly and helpful. The room was quite clean and spacious with a nice view of the cathedral.
Stayed 1 night in Oct 2024

8/10 Good

Frank P.

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Positives: Large, comfortable room w/nice bath. Friendly, helpful staff. Great location near cathedral. Negatives: Two locations with the same name was confusing. Elaborate and lengthy check-in process. Learning curve for bathroom sinks (electricity needed to be on for electronic, water saving faucets to work) Very satisfied once we learned the quirks, but a nice hotel.
Stayed 1 night in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Although on 5th floor very noisy during evening through late night due to adjacent bar. Other than thus stay was good overall.
Stayed 4 nights in Sep 2024

8/10 Good

Man Yee Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have three guests in the room but the sofa bed for the third guest was very small and not comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Gayane

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, excellent service.
Stayed 1 night in Sep 2024

4/10 Poor

Shafir

Disliked: Staff & service, property conditions & facilities
Very small rooms, lights didn't work - great location however
Stayed 3 nights in Sep 2024

10/10 Excellent

John Colm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Efficient. Good location near the Cathedral and plazas. Room on the 4th floor was large and comfortable, with a view of the top portions of the Cathedral's spires.
Stayed 2 nights in Sep 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
No dinner facility for late travellers
Stayed 1 night in Sep 2024

10/10 Excellent

Fengyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Zhanping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, a lot of restaurants. Walkable to all points of interests.
Stayed 1 night in Aug 2024

10/10 Excellent

Jean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very convenient location, nice and clean hotel with parking near by
Stayed 1 night in Aug 2024

8/10 Good

Brent

Stayed 1 night in Aug 2024

10/10 Excellent

Vishal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time staying at the hotel! The location was perfect, allowing us to easily explore the surrounding area on foot. The hotel itself was clean and comfortable, and the staff was friendly and attentive, making our stay even more enjoyable. We appreciated the convenient amenities and the attention to detail throughout our visit. Overall, it was a fantastic experience, and we would definitely stay here again!
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Morten

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was in the center of the city, many things to do very close by. It was hard to find parking due to blocked off streets, so parking was not very good, but that is not the hotel’s doing.
Stayed 1 night in Jul 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024