4/10 Poor
Mikki J.
20 November 2024
Disliked: Cleanliness
Great location, terrible management
My husband and I stayed here for our honeymoon, the location is incredible! It’s right on the dunes basically on the beach. Fall asleep to the rolling waves and watch the surf. The house itself is gorgeous and full or charm. The upstairs is a perfect spot for a cuppa while watching the nippers.
However, when we arrived it was obvious the place has not been cleaned since the last guest. The shower was full of black hair, the towels were used and hanging on the hooks and the bed was unmade and clearly slept in. It was late when we arrived so we didn’t contact the host, thinking it was maybe just a mistake and thought we’d just make do. There was a made bed downstairs so we ended up using that room, which was a shame because we would have much preferred the upstairs bedroom.
The next day when we got back to the accommodation after a trip to Hobart we noticed all our stuff had been moved. All our clothes we had laid out had been put back into our bag and zipped up, our toiletries had been put away and a pair of my underwear had gone missing. It felt like a total invasion of privacy and left us feeling really uncomfortable. After a few attempts of trying to contact the host I finally got a call back explaining there had been a mix up with another house in the area. It was a bit disappointing that we were not called about the mix up and that I had to follow that up myself. When telling them about what happened and how my underwear went missing I simply got a ‘we’re sorry’
Mikki J.
Stayed 4 nights in Nov 2024