2/10 Terrible
Dan S., Jenison
6 April 2024
Disliked: Cleanliness
Worst VRBO experience
The communication to check in was horrible. I tried several times on our trip here to get info and still unsure as I walked to the door. Then I open the door to this no smoking apartment and was treated by the strong smell of pot. Then as the night went on we discover there is no pull out sofa as listed. When asked, the renters refused to refund for the deception. Then we had a party of 4 and only found towels for two. There was towels in the dryer that we then started after an hour they were still wet. The lint trap was packed full probably not cleaned in a year. There are no trash cans in bathrooms for personal hygiene products only one in kitchen. And there was a shard of broken glass that got stepped on in the second bedroom. There was a new remote for the TV in the bedroom however no batteries for it so that was unusable.
The location was great. Easy access to the highway and downtown. The view was amazing. Hopefully if renter can get a handle on everything this would be a great rental.
Dan S.
Stayed 4 nights in Apr 2024