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Hotel Lucerna Ciudad Juarez

4.5 star property
Luxury hotel with a 24-hour fitness center and a 24-hour business center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Lucerna Ciudad Juarez

Front of property - evening/night
Terrace/patio
Lucerna Select, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes
Bar (on property)
Outdoor pool

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Bar
  • Gym
  • Parking included
  • Housekeeping
The price is AED 264
AED 318 total
includes taxes & fees
5 Jan - 6 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Lucerna Select, 2 Double Beds

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Air conditioning
TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Lucerna Select, 1 King Bed

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, Balcony

Highlights

Balcony or patio
Air conditioning
TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Real Inn Ciudad Juárez

Pool
Parking included
Free WiFi
Restaurant
7.6 out of 10, Good, (1007)
The price is AED 256
AED 287 total
includes taxes & fees
4 Jan - 5 January 2025
Real Inn Ciudad Juárez

About the neighborhood

Map
Paseo Triunfo De La Republica 3976, Ciudad Juárez, CHIH, 32200

What's nearby

  • Hospital de la Mujer - 4 min walk - 0.4 km
  • Plaza de las Americas - 8 min walk - 0.7 km
  • Paso del Norte Cultural Center - 17 min walk - 1.5 km
  • Paso del Norte International Bridge - 6 min drive - 5.8 km
  • American Consulate - 9 min drive - 8.8 km

Getting around

  • El Paso Union Depot - 20 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 23 min drive

Restaurants

  • ‪Gorditas Doña Tota - ‬6 min walk
  • ‪Hamsa - ‬7 min walk
  • ‪Italia Forno Ristorante - ‬3 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Kinsui - ‬4 min walk

About this property

Hotel Lucerna Ciudad Juarez

Luxury hotel near Paso del Norte International Bridge
Located close to Hospital de la Mujer and Plaza de las Americas, Hotel Lucerna Ciudad Juarez provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant, Acueducto, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an area shuttle, and express check-out
  • Express check-in, an elevator, and 1 meeting room
  • Guest reviews speak highly of the helpful staff
Room features
All 138 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch TVs with premium channels
  • Balconies, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–noon: USD 26 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Acueducto

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • iPod dock
  • Premium channels
  • Satellite channels

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 26 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The deposit amount is equivalent to 1 night if paid in cash.

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Lucerna Ciudad Juarez
Lucerna Ciudad Juarez
Lucerna Ciudad Juarez Hotel
Lucerna Hotel Ciudad Juarez
Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel
Hotel Lucerna Ciudad Juarez Ciudad Juárez
Hotel Lucerna Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Does Hotel Lucerna Ciudad Juarez have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Hotel Lucerna Ciudad Juarez pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Lucerna Ciudad Juarez?

Self parking is free at this property.

What time is check-in at Hotel Lucerna Ciudad Juarez?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Lucerna Ciudad Juarez?

Check-out is at noon.

Where is Hotel Lucerna Ciudad Juarez located?

Located in the heart of Ciudad Juárez, this luxury hotel is within a 10-minute walk of Hospital de la Mujer and Plaza de las Americas. Jaime Canales Lira Stadium and Estadio 20 de Noviembre are also within 1 mi (2 km).

Hotel Lucerna Ciudad Juarez Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 564 out of 1002 reviews" "
Rating 8 - Good. 151 out of 1002 reviews" "
Rating 6 - Okay. 112 out of 1002 reviews" "
Rating 4 - Poor. 84 out of 1002 reviews" "
Rating 2 - Terrible. 91 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nora, Guymon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel que preserva su carácter, elegancia, y atención a sus huéspedes.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Good room
Stayed 2 nights in Nov 2024

6/10 Okay

Eliher

Stayed 2 nights in Nov 2024

10/10 Excellent

Rudy

Stayed 1 night in Nov 2024

10/10 Excellent

Betsy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING
Stayed 2 nights in Oct 2024

2/10 Terrible

Ignacio

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Their ac didn’t work at night or day. They claimed that was normal. Had to sleep with the window open to let in some air from the outside. Mind you that there’s a lot of traffic noise and didn’t get a good sleep for me any my family. Check out early and rented another hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

Beatriz

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Very nice hotel, friendly staff. Shower leaked and elevator did not work
Stayed 1 night in Nov 2024

8/10 Good

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien servicio
Stayed 3 nights in Nov 2024

2/10 Terrible

Edelmira

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super hot. They decided to shut down the air conditioning in the rooms.. however halls, main lobby, bar and dining area was fully conditioned. Carpet in the room was dirty and under the bed was never cleaned as there was lint, dirt, dust, and a pair of dirty socks under the bed. 2nd day was 80degree so the decided to turn air on for a while. But then got turned off. We were told we need to leave balcony door open to air out and cool the room. So we had to sleep with the balcony door open. Overall experience was terrible but we made the best of it as we couldn’t cancel to go somewhere else. Most staff was rude and did not offer help. We asked for a TV remote and we finally got it on our last day stay.
Stayed 2 nights in Nov 2024

4/10 Poor

Ricardo, Tucson

Business traveler, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Rude desk personnel. Made to feel unwelcome
Stayed 1 night in Nov 2024

10/10 Excellent

Ramon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great very helpful.
Stayed 1 night in Nov 2024

4/10 Poor

Lydia

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
.
Stayed 1 night in Oct 2024

8/10 Good

Silvia

Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos, Midland Tx

Stayed 1 night in Oct 2024

8/10 Good

Jaime

Stayed 1 night in Oct 2024

10/10 Excellent

James, Artesia

Stayed 1 night in Oct 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho, es muy bonito.
Stayed 2 nights in Oct 2024

10/10 Excellent

victor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Oct 2024

8/10 Good

Salomon

Stayed 1 night in Sep 2024

10/10 Excellent

Jasmin

Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Oct 2024

10/10 Excellent

Ramon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great treated with respect and very hepful.
Stayed 1 night in Oct 2024

2/10 Terrible

Angelique

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Won’t be staying at this hotel in the future
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre es un placer alojarse aquí, el personal es excelente.
Stayed 2 nights in Oct 2024