Av. Tomas Fernandez 7810, Col. Partido Doblado, Ciudad Juárez, CHIH, C.P. 32424
What's nearby
Plaza Portales 802 - 5 min walk
Paso del Norte Cultural Center - 5 min drive
American Consulate - 6 min drive
Plaza Las Misiones - 6 min drive
Paso del Norte International Bridge - 9 min drive
Getting around
El Paso Union Depot - 26 min drive
El Paso International Airport (ELP) - 27 min drive
Restaurants
Cabanna - 6 min walk
Subway - 18 min walk
Old Mesa - 7 min walk
Thomas Kitchen Bar - 3 min walk
Maria Chuchena - 1 min walk
About this property
City Express by Marriott Ciudad Juarez
Hotel near Plaza Portales 802
Located close to ITESM Campus Juárez and American Consulate, City Express by Marriott Ciudad Juarez provides free continental breakfast, dry cleaning/laundry services, and a gym. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
Free self parking
A free area shuttle, luggage storage, and a front-desk safe
A banquet hall, an elevator, and a water dispenser
Guest reviews give top marks for the helpful staff
Room features
All 114 rooms boast comforts such as air conditioning, as well as perks like free WiFi and room service.
More amenities include:
Recycling and LED light bulbs
Bathrooms with showers
32-inch LED TVs with cable channels
Daily housekeeping and desks
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Free area shuttle up to 10 kilometers
Free bus station shuttle
Food and drink
Free continental breakfast available 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Room service available
Things to do
Fitness center
Family friendly
Free area shuttle
Laundry facilities
Conveniences
Banquet hall
Elevator
Front-desk safe
Vending machine
Water dispenser
Guest services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Business services
24-hour business center
Conference space (409 square feet)
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
More
Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Hair dryer (on request)
Private bathroom
Shower
Towels
Entertainment
32-inch LED TV
Cable channels
More
Desk
Energy-saving switches
Iron/ironing board (on request)
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the fitness facility without adult supervision
Property is also known as
City Express Ciudad Juárez
City Express Ciudad Juárez Ciudad Juarez
City Express Ciudad Juárez Hotel
City Express Ciudad Juarez Hotel Ciudad Juarez
City Express Ciudad Juárez Hotel Ciudad Juarez
City Express Ciudad Juárez
City Express by Marriott Ciudad Juarez Hotel
City Express by Marriott Ciudad Juarez Ciudad Juárez
City Express by Marriott Ciudad Juarez Hotel Ciudad Juárez
Frequently asked questions
Is City Express by Marriott Ciudad Juarez pet-friendly?
No, only service animals are welcome at the property.
How much is parking at City Express by Marriott Ciudad Juarez?
Self parking is free at this property.
What time is check-in at City Express by Marriott Ciudad Juarez?
Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at City Express by Marriott Ciudad Juarez?
Check-out is at 1 PM.
Where is City Express by Marriott Ciudad Juarez located?
Situated in the entertainment district, this hotel is steps from Plaza Portales 802 and 1.7 mi (2.7 km) from ITESM Campus Juárez. American Consulate and Paso del Norte International Bridge are also within 6 mi (10 km).
City Express by Marriott Ciudad Juarez Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I have traveled the world and this was one of the worst hotels that I have ever stayed at. The room was small, outdated and dirty. The bed was tiny and uncomfortable. The food was awful and the customer service was rude and dismissive. When I wanted to discuss issues with my reservation with the manager, the manager was never present. In the USA Marriott is generally recognized as a quality hotel. How this hotel ever became a part of the Bonvoy group and to have the Marriott flag is incomprehensible I would not recommend that anyone stay at this hotel.
Very simple and small room, the bed was nothing out of the ordinary, but there was a lot of noise, you could hear people talking in the hallway, we couldn't rest.
Issues with my reservation due to no availability of room when arrived at the Check-In hour (3 pm) - Issues with internet access that made us walk all the way down to the front desk to demonstrate to the lady that the password didn't work and finally, noisy at nights due to the area is a Discoteque area, it is OK, but they do not advise about that, the music is all night long to much.
The A/C unit had a musty smell which was almost unbearable. Very small rooms and guests were roudy. Very expensive for the quality.
Monica J
Stayed 1 night in Sep 2024
2/10 Terrible
Marco
25 September 2024
Disliked: Staff & service
I was in the city for an event and needed a room to spend the night. Before the event ended, I booked a room via Expedia with the insurance included. When I got the confirmation the time to check in was at 3 pm the following day. I contacted Expedia and the hotel to explain that I needed the room for that night, both said they could not help and to contact the other party. I requested to cancel the reservation and requested a refund but Expedia said they would not refund my money. I lost the money and had to find another place to sleep that night. Will not use Expedia again.