City Express by Marriott Ciudad Juarez

3.5 star property
Hotel with free breakfast, steps from Plaza Portales 802

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for City Express by Marriott Ciudad Juarez

Property amenity
Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Suite, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Room service
  • Gym
  • Laundry
  • Air conditioning
The price is AED 235
AED 263 total
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
Av. Tomas Fernandez 7810, Col. Partido Doblado, Ciudad Juárez, CHIH, C.P. 32424

What's nearby

  • Plaza Portales 802 - 5 min walk
  • Paso del Norte Cultural Center - 5 min drive
  • American Consulate - 6 min drive
  • Plaza Las Misiones - 6 min drive
  • Paso del Norte International Bridge - 9 min drive

Getting around

  • El Paso Union Depot - 26 min drive
  • El Paso International Airport (ELP) - 27 min drive

Restaurants

  • ‪Cabanna - ‬6 min walk
  • ‪Subway - ‬18 min walk
  • ‪Old Mesa - ‬7 min walk
  • ‪Thomas Kitchen Bar - ‬3 min walk
  • ‪Maria Chuchena - ‬1 min walk

About this property

City Express by Marriott Ciudad Juarez

Hotel near Plaza Portales 802
Located close to ITESM Campus Juárez and American Consulate, City Express by Marriott Ciudad Juarez provides free continental breakfast, dry cleaning/laundry services, and a gym. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A free area shuttle, luggage storage, and a front-desk safe
  • A banquet hall, an elevator, and a water dispenser
  • Guest reviews give top marks for the helpful staff
Room features
All 114 rooms boast comforts such as air conditioning, as well as perks like free WiFi and room service.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers
  • 32-inch LED TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free area shuttle up to 10 kilometers
  • Free bus station shuttle

Food and drink

  • Free continental breakfast available 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Conference space (409 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable channels

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the fitness facility without adult supervision

Property is also known as

City Express Ciudad Juárez
City Express Ciudad Juárez Ciudad Juarez
City Express Ciudad Juárez Hotel
City Express Ciudad Juarez Hotel Ciudad Juarez
City Express Ciudad Juárez Hotel Ciudad Juarez
City Express Ciudad Juárez
City Express by Marriott Ciudad Juarez Hotel
City Express by Marriott Ciudad Juarez Ciudad Juárez
City Express by Marriott Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Is City Express by Marriott Ciudad Juarez pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Express by Marriott Ciudad Juarez?

Self parking is free at this property.

What time is check-in at City Express by Marriott Ciudad Juarez?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at City Express by Marriott Ciudad Juarez?

Check-out is at 1 PM.

Where is City Express by Marriott Ciudad Juarez located?

Situated in the entertainment district, this hotel is steps from Plaza Portales 802 and 1.7 mi (2.7 km) from ITESM Campus Juárez. American Consulate and Paso del Norte International Bridge are also within 6 mi (10 km).

City Express by Marriott Ciudad Juarez Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 473 out of 1000 reviews" "
Rating 8 - Good. 290 out of 1000 reviews" "
Rating 6 - Okay. 118 out of 1000 reviews" "
Rating 4 - Poor. 59 out of 1000 reviews" "
Rating 2 - Terrible. 60 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maximiliano

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2024

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went great
Stayed 1 night in Dec 2024

2/10 Terrible

MIGUEL ANGEL

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have traveled the world and this was one of the worst hotels that I have ever stayed at. The room was small, outdated and dirty. The bed was tiny and uncomfortable. The food was awful and the customer service was rude and dismissive. When I wanted to discuss issues with my reservation with the manager, the manager was never present. In the USA Marriott is generally recognized as a quality hotel. How this hotel ever became a part of the Bonvoy group and to have the Marriott flag is incomprehensible I would not recommend that anyone stay at this hotel.
Stayed 6 nights in Dec 2024

10/10 Excellent

Sergio Genaro Martinez

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 3 nights in Nov 2024

10/10 Excellent

Salvador

Liked: Cleanliness
Vv
Stayed 1 night in Oct 2024

10/10 Excellent

Edgar

Stayed 1 night in Oct 2024

10/10 Excellent

Maximiliano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price
Stayed 1 night in Nov 2024

10/10 Excellent

Eliandis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

ERICKA, Cerritos

Liked: Cleanliness, staff & service, property conditions & facilities
It was just ok
Stayed 4 nights in Oct 2024

10/10 Excellent

Maximiliano

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Emmanuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place , clean and safe 👍
Stayed 1 night in Oct 2024

4/10 Poor

OSCAR, HORIZON CITY

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very simple and small room, the bed was nothing out of the ordinary, but there was a lot of noise, you could hear people talking in the hallway, we couldn't rest.
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Liked: Staff & service, property conditions & facilities
A pleasent stay, excellent service and cleanliness.
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Oct 2024

10/10 Excellent

roberto

Stayed 1 night in Jul 2024

6/10 Okay

Victor-Antonio, Odessa

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Issues with my reservation due to no availability of room when arrived at the Check-In hour (3 pm) - Issues with internet access that made us walk all the way down to the front desk to demonstrate to the lady that the password didn't work and finally, noisy at nights due to the area is a Discoteque area, it is OK, but they do not advise about that, the music is all night long to much.
Stayed 2 nights in Sep 2024

4/10 Poor

Monica J

Traveled with group
Disliked: Amenities, property conditions & facilities
The A/C unit had a musty smell which was almost unbearable. Very small rooms and guests were roudy. Very expensive for the quality.
Stayed 1 night in Sep 2024

2/10 Terrible

Marco

Disliked: Staff & service
I was in the city for an event and needed a room to spend the night. Before the event ended, I booked a room via Expedia with the insurance included. When I got the confirmation the time to check in was at 3 pm the following day. I contacted Expedia and the hotel to explain that I needed the room for that night, both said they could not help and to contact the other party. I requested to cancel the reservation and requested a refund but Expedia said they would not refund my money. I lost the money and had to find another place to sleep that night. Will not use Expedia again.
Stayed 1 night in Sep 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Rene

Liked: Cleanliness
Stayed 2 nights in Jun 2024

6/10 Okay

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

6/10 Okay

Cesar

Liked: Cleanliness
Disliked: Property conditions & facilities
AC needs cleaning
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
No hassle check-in. Friendly. Large free assortment breakfast. No hidden charges.
Stayed 2 nights in Jul 2024