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Porto Real

2.5 star property
Hotel in Ciudad del Carmen with a fitness center and an outdoor pool

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Photo gallery for Porto Real

Outdoor pool
Standard Suite | Living area | 32-inch flat-screen TV with cable channels, TV
Porch
Breakfast area
Individually decorated, individually furnished, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pool
  • Pet friendly
  • Laundry
  • Housekeeping
  • Air conditioning
The current price is AED 176
AED 208 total
includes taxes & fees
5 Apr - 6 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Luxury Suite

Luxury Suite | Individually decorated, individually furnished, iron/ironing board

Luxury Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Suite, 1 Queen Bed

Business Suite, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Business Suite, 1 Queen Bed

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite

Premium Suite | Individually decorated, individually furnished, iron/ironing board

Premium Suite

Highlights

Yard
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Suite

Superior Suite | Individually decorated, individually furnished, iron/ironing board

Superior Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Apartment, 1 Bedroom

Junior Apartment, 1 Bedroom | Individually decorated, individually furnished, iron/ironing board

Junior Apartment, 1 Bedroom

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
Calle 26 por 49 Col. Santa Margarita, Ciudad del Carmen, CAM, 24120

What's nearby

  • Zaragoza Park - 12 min walk - 1.0 km
  • Our Lady of Carmen Church - 12 min walk - 1.0 km
  • Domo del Mar Convention Center - 3 min drive - 2.9 km
  • El Zacatal Bridge - 5 min drive - 3.6 km
  • Norte Beach - 7 min drive - 3.8 km

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 12 min drive

Restaurants

  • ‪Rush - ‬6 min walk
  • ‪Los 3 Taquitos - ‬7 min walk
  • ‪Taqueria "La Casa del Torero - ‬7 min walk
  • ‪La Josefina - ‬10 min walk
  • ‪Tortugueros Beach Clud - ‬4 min walk

About this property

Porto Real

Hotel in the city center
At Porto Real, you can look forward to a garden, dry cleaning/laundry services, and a gym. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • A front-desk safe, concierge services, and tour/ticket assistance
Room features
All guestrooms are individually furnished, and include comforts such as air conditioning and separate dining areas, as well as perks like free WiFi.
Extra amenities include:
  • Bathrooms with showers and shampoo
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, separate dining areas, and kitchenettes

Languages

Spanish

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  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 597 reviews
The price is AED 131
AED 155 total
includes taxes & fees
20 Apr - 21 Apr
Hotel Lossandes

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchenette
  • Separate dining area

More

  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Window screens
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of MXN 100 per pet, per day, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 100 per pet, per day
  • Service animals are exempt from fees
  • Laundry fee: MXN 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Property is also known as

Porto Real Hotel
Porto Real Ciudad del Carmen
Porto Real Hotel Ciudad del Carmen

Frequently asked questions

Does Porto Real have a pool?

Yes, this property has an outdoor pool.

Is Porto Real pet-friendly?

Yes, this property allows cats and dogs (limit 3 total). There's a deposit of MXN 1000 per stay and a fee of MXN 100 per pet, per day. Service animals are exempt from fees.

What time is check-in at Porto Real?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Porto Real?

Check-out is at 1:00 PM.

Where is Porto Real located?

Located in the heart of Ciudad del Carmen, this hotel is within a 15-minute walk of Victoriano Nieves Cespedes Museum, Zaragoza Park, and Our Lady of Carmen Church. University Cultural Center and Church of Our Lady of Fatima are also within 1 mi (2 km).

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Porto Real Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 47 out of 65 reviews
Rating 8 - Good. 10 out of 65 reviews
Rating 6 - Okay. 5 out of 65 reviews
Rating 4 - Poor. 3 out of 65 reviews
Rating 2 - Terrible. 0 out of 65 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service. Clean and safe
Stayed 6 nights in Jun 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to walk downtown or go to the north beach malecón and other attractions. I visited the local market in the morning which was a short 10 minutes walk. The rooms are large and with a kitchen plus living room. Plenty of space to relax
Stayed 3 nights in Feb 2023

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was awesome. Nice and clean, well setup. When we asked the staff if we could move to a different room to avoid some street noise they moved us and upgraded us without charging more!
Stayed 4 nights in Aug 2023

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
security
Stayed 5 nights in May 2024

6/10 Okay

Adriana

Liked: Property conditions & facilities
Un lugar cómodo reciben mascotas, sin embargo no estaba muy limpio, en la suite hay que llevar hasta el trapo , jabón para lavar algún traste, en la habitación principal está el calentador y se prende muy temprano haciendo mucho ruido por unos minutos, el microondas no tiene el lugar apropiado ya que hay que cambiarlo para poder abrir y cerrar la puerta. El balcón está sucio. Si te quedas varios días tendrás que comprar hasta el trapeador por si se te cae algun líquido ya que no se cuenta ni con un trapo. Limpian todos los días sin embargo solo le pasan en trapeador sucio y por lo que uno paga está muy caro.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

JOSE ANTONIO

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
En general todo bien, salvo la actitud del encargado de mantenimiento, Un tipo que nos trató muy descortesmente, solo por que según el, habíamos ingresado muy temprano a la alberca, lo cual no es cierto por que eran mas de las 9 am. Según indica el reglamento. Se portó muy mal, nos insinuó que nos gustaba bañarnos en albercas sucias...incluso me enfrentó con un lenguaje corporal y voz cortante y carente de todo respeto.... La verdad que ese tipo arruinó nuestra estadía que hubiera sido de un 9.
Stayed 4 nights in Dec 2024

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Buena opción sobre todo si se viaja con mascota
Stayed 1 night in Feb 2024

10/10 Excellent

David Victoriar Romero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!!!
Una estancia cómoda agradable con disponibilidad y relajamiento. recomendable al 100%
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Helmut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación es muy cómoda y grande
Stayed 1 night in Jan 2024

10/10 Excellent

Erick Rubén Arias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo perfecto, ubicación, seguridad, bien equipados, accwsible para mascotas, la alberca muya bien, limpio, personal muy amable, bien ubicado, todo excelente. Unicamente tal vez pensar en actualizar las televisiones, un poco mas grandes, de ahi en fuera sin quejas. Gracias.
Stayed 3 nights in Mar 2023

10/10 Excellent

Erika Sonora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amplio, tranquilo y limpio. Las camas Matrimoniales no muy amplias par 2 personas. El estacionamiento con vigilancia y privado. Excelentes instalaciones.

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

4/10 Poor

Máximo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Su guardia del hotel quiso abusar cobrándonos un té de $20 en $150 😂
Stayed 1 night in Jul 2022

10/10 Excellent

Fabiola aracelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

ISAID ROBERTO ORTIZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una experiencia única en el lugar. Muy tranquilo todo y espacioso.
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifico
Es un lugar con más facilidades y servicios de lo que esperaba, limpio y detallado.
Stayed 4 nights in Jan 2022

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Disliked: Amenities
The hot water was not enough for shower it. I did not see any swimming pool, even though, there is one in the picture.
Stayed 14 nights in Dec 2021

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente departamento de 2 habitaciones y sala muy amplia con cocineta con aire acondicionado y lo mejor el precio me volveria a hospedar
Stayed 1 night in Dec 2021

10/10 Excellent

Valerie

Liked: Staff & service, amenities, property conditions & facilities
Clean, spacious and welcoming. We chose this hotel because it was dog friendly and there was an enclosed grassy courtyard around the pool where the dogs could roam and we could relax. The parking is secure, underground so that was great too as we were loaded up for our journey from Canada to Merida. Highly recommend!!
Stayed 1 night in Jan 2022

6/10 Okay

Vanessa

Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta perfecto como estadía, cómodo solo que la cama aunque es queen es un poco pequeña, el día que llegamos no estaba limpia la habitación y esperamos que la limpiaran fue el único inconveniente.. está muy bonito… lo mejor es que las ventanas las puedes abrir sin problemas ya que tienen tela mosquitera.. sin duda volvería a hospedarme
Stayed 3 nights in Dec 2021

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUY RECOMENDADO
Todo muy bien comodo y limpio, recomendado
Stayed 1 night in Dec 2021