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Holiday Inn Ciudad del Carmen by IHG

3.5 star property
Escape to a serene oasis with sun-kissed loungers by the pool and attentive service from friendly staff.

Choose dates to view prices

Photo gallery for Holiday Inn Ciudad del Carmen by IHG

Outdoor pool, sun loungers
Bar (on property)
Bar (on property)
Property entrance
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Pool
  • Bar
  • Breakfast available
  • Free airport shuttle
  • Room service
The current price is AED 192
AED 226 total
includes taxes & fees
25 Mar - 26 Mar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Free bottled water
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Free bottled water
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
2 bedrooms
Hair dryer
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Premium Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Free bottled water
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Free bottled water
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • 145 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • 145 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Pool View

Standard Room, 2 Queen Beds, Pool View | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Free bottled water
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Free bottled water
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool View

Standard Room, 2 Queen Beds, Non Smoking, Pool View | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Pool View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Pool View

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Pool View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Ciudad Del Carmen by IHG

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
9.0 out of 10, Wonderful, 381 reviews
The price is AED 214
AED 253 total
includes taxes & fees
2 Mar - 3 Mar
Holiday Inn Express Ciudad Del Carmen by IHG

About the neighborhood

Map
Calle 31 No 274 Col Benito Juarez, Ciudad del Carmen, CAM, 24170

What's nearby

  • Church of Our Lady of Fatima - 2 min drive
  • El Zacatal Bridge - 3 min drive
  • Our Lady of Carmen Church - 3 min drive
  • Zaragoza Park - 3 min drive
  • Norte Beach - 10 min drive

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 2 min drive

Restaurants

  • ‪Tortilleria Real Reloj - ‬5 min walk
  • ‪Toks - ‬6 min walk
  • ‪Mr. Pampas - Cd. del Carmen - ‬6 min walk
  • ‪Restaurante Taqueria el Vaquero - ‬3 min walk
  • ‪Carnitas Vikingos - ‬6 min walk

About this property

Holiday Inn Ciudad del Carmen by IHG

Hotel near El Zacatal Bridge
Located close to Church of Our Lady of Fatima and Nautical Education Center of Campeche, Holiday Inn Ciudad del Carmen by IHG provides a free roundtrip airport shuttle, a free daily manager's reception, and a coffee shop/cafe. The on-site local and international cuisine family restaurant, Akalan, offers breakfast, lunch, dinner, and a poolside location. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), an area shuttle, and a banquet hall
  • A 24-hour front desk, an elevator, and 1 meeting room
Room features
All 148 rooms feature comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • Flat-screen TVs with cable channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible van parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: MXN 300 for adults and MXN 150 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Akalan

Things to do

  • Billiards/pool table
  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space (118 square feet)
  • Meeting room

Outdoors

  • Garden
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 100
  • Front entrance ramp
  • Portable shower seat
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 59
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 390 per pet, per week, plus a deposit of MXN 390 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children
  • Pet deposit: MXN 390 per week
  • Pet fee: MXN 390 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Heating is not provided
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Ciudad Carmen
Holiday Inn Ciudad Carmen Ciudad del Carmen
Holiday Inn Ciudad Carmen Hotel
Holiday Inn Ciudad Carmen Hotel Ciudad del Carmen
Holiday Inn Ciudad Del Carmen Hotel Ciudad Del Carmen
Ciudad Del Carmen Holiday Inn
Ciudad Del Carmen By Ihg
Holiday Inn Ciudad del Carmen
Holiday Inn Ciudad del Carmen by IHG Hotel

Frequently asked questions

Does Holiday Inn Ciudad del Carmen by IHG have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn Ciudad del Carmen by IHG pet-friendly?

Yes, Holiday Inn Ciudad del Carmen by IHG allows cats and dogs (limit 3 total). There's a deposit of MXN 390 per week and a fee of MXN 390 per pet, per week. Service animals are exempt from fees.

How much is parking at Holiday Inn Ciudad del Carmen by IHG?

Self parking and valet parking are free at this property.

What time is check-in at Holiday Inn Ciudad del Carmen by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Ciudad del Carmen by IHG?

Check-out is at noon.

Does Holiday Inn Ciudad del Carmen by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Holiday Inn Ciudad del Carmen by IHG located?

Situated near the airport, this hotel is 1.1 mi (1.8 km) from Church of Our Lady of Fatima and within 3 mi (5 km) of Laguna de Terminos and El Zacatal Bridge. University Cultural Center and Our Lady of Carmen Church are also within 3 mi (5 km).

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Holiday Inn Ciudad del Carmen by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 143 out of 245 reviews
Rating 8 - Good. 70 out of 245 reviews
Rating 6 - Okay. 18 out of 245 reviews
Rating 4 - Poor. 9 out of 245 reviews
Rating 2 - Terrible. 5 out of 245 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a really great place to stay highly recommended
Stayed 1 night in Nov 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in May 2024

8/10 Good

Maria Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was good
Stayed 3 nights in Apr 2024

10/10 Excellent

Yildra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel close to the airport lots of shopping options close by and also many good options
Stayed 1 night in Jan 2023

10/10 Excellent

ma de los angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 2 nights in Nov 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
descent hotel in carmen
Stayed 1 night in Jan 2023

8/10 Good

Mateus

Liked: Cleanliness, room comfort
Disliked: Staff & service
Probably the rudest staff I've ever dealt with in a hotel. Bed was exceptionally comfortable.
Stayed 2 nights in Jun 2020

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Jul 2022

8/10 Good

Maria

Liked: Cleanliness, amenities
The hotel is okay, but the entrance was blocked by cars when we arrived and we had to wait a while to get out of the car. The room and service were good although the elevator was damaged and the room was far away.
Stayed 1 night in Nov 2023

4/10 Poor

Bjoern

Disliked: Cleanliness, property conditions & facilities
Super loud, fans running all the time, and everything looks and feels old.
Stayed 1 night in Sep 2022

4/10 Poor

Eduardo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
They do not tell you that the hotel is under remodeling when you make the reservation. Very noisy and inconvenient. Access to the room changes every night and they do not tell you. The signs showing the new access to your room are very poor or do not exist. It's up to you to find your way to your room.
Stayed 2 nights in Aug 2022

10/10 Excellent

domingo saavedra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien durante la estancia, limpio y trato amable
Stayed 1 night in Dec 2024

6/10 Okay

Alexandre

Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rogelio

Stayed 1 night in Nov 2024

10/10 Excellent

Melchor

Stayed 2 nights in Nov 2024

10/10 Excellent

Yildra

Stayed 1 night in Oct 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Francella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Juan

Stayed 1 night in Aug 2024

10/10 Excellent

PAULA A

Stayed 4 nights in Aug 2024

10/10 Excellent

Fortino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
El Hotel ya es un poco viejo en sus instalaciones, está limpio, las personas que atienden son hospitalarias. El Room Service me lo llevaron en envases de unicel y no en vajilla. En la carta aparece el desayuno continental y ya no lo sirven. Le pedí a la recepcionista que me cerraba el vocuher de cobro porque no lo ocupe, pero no lo hizo y se quedó el pago en tránsito, hasta fin de mes el propio banco lo cierra. Es un hotel promedio para una estancia corta y accesible en su costo.
Stayed 2 nights in Aug 2024