Hostal El Zafiro

2.5 star property
Guesthouse in Cienfuegos with a 24-hour front desk

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February 2025

Photo gallery for Hostal El Zafiro

Courtyard
Lobby
City view from property
Dining
Exterior detail

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet friendly
  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Breakfast available

Room options

Comfort Double or Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Fan
Hair dryer
Private bathroom
Minibar
Daily housekeeping
In-room safe
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Basic Double or Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Fan
Hair dryer
Private bathroom
Minibar
Daily housekeeping
In-room safe
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Double or Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Fan
Hair dryer
Private bathroom
Minibar
Daily housekeeping
In-room safe
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Double or Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Fan
Hair dryer
Private bathroom
Minibar
Daily housekeeping
In-room safe
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the neighborhood

Map
San Carlos 3314, Entre Calle 33 y 35, Cienfuegos, Cienfuegos, 55100

What's nearby

  • Jose Marti Park - 3 min walk
  • Cienfuegos Cathedral - 3 min walk
  • Tomas Terry Theater - 4 min walk
  • El Malecón de Cienfuegos - Sailor's Walk - 12 min walk
  • Palacio de Valle - 4 min drive

Restaurants

  • ‪Café “San Carlos” (Rústiko) - ‬1 min walk
  • ‪Restaurante El Espanol - ‬2 min walk
  • ‪El Chiringuito - ‬2 min walk
  • ‪Polinesio - ‬4 min walk
  • ‪Café Teatro Terry - ‬4 min walk

About this property

Hostal El Zafiro

Guesthouse by the sea
Take advantage of a terrace, a garden, and dry cleaning/laundry services at Hostal El Zafiro. Stay connected with WiFi in public areas (surcharge).
You'll also find perks like:
  • Local cuisine breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and a 24-hour front desk
  • Luggage storage, multilingual staff, and tour/ticket assistance
Room features
All guestrooms at Hostal El Zafiro include comforts such as air conditioning, in addition to amenities like safes and minibars.
Other amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • Free infant beds, fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: WiFi (USD 2 per hour)

Parking and transportation

  • Self parking on site (USD 2 per day)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Local cuisine breakfast available for a fee daily 7 AM–10 AM: USD 3-5 for adults and USD 3-5 for children
  • Room service available
  • Coffee/tea in common area(s)

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas
  • Shared refrigerator

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Fan
  • Free cribs/infant beds

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Minibar

More

  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 3 to 5 for adults, and USD 3 to 5 for children
  • Fee for wireless internet in public areas: USD 2 per hour (rates may vary)
  • Self parking fee: USD 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators

Property is also known as

Hostal El Zafiro Guesthouse Cienfuegos
Hostal El Zafiro Guesthouse
Hostal El Zafiro Cienfuegos
Hostal El Zafiro Guesthouse
Hostal El Zafiro Cienfuegos
Hostal El Zafiro Guesthouse Cienfuegos

Frequently asked questions

Is Hostal El Zafiro pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hostal El Zafiro?

Self parking is available for USD 2 per day.

What time is check-in at Hostal El Zafiro?

Check-in start time: 2 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Hostal El Zafiro?

Check-out is at noon.

Does Hostal El Zafiro provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hostal El Zafiro located?

Located in the heart of Cienfuegos, this guesthouse is within a 5-minute walk of El Bulevar, Jose Marti Park, and Cienfuegos Cathedral. Tomas Terry Theater and Casa del Fundador are also within 5 minutes.

Hostal El Zafiro Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 8 out of 11 reviews" "
Rating 8 - Good. 2 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my second destination in Cuba after Havana. I got very relaxed with a warm welcome as I was so tired and sick of those people trying to rip you off in Havana. Finally I could take some rest here. Clean and cozy place. AC working very well. The host was very nice and willing to help with everything. You should definitely visit Palacio de Valle where she recommended for me. I guess only down side is that she cannot speak English.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has to be one of the loveliest casas in Cuba. Victor and Elena are wonderful hosts, warm and friendly and very welcoming. They helped us to plan our days and organised trips and taxis for us, and the food is excellent - Elena even cooked me a special vegan meal. The rooms are clean and fresh. We couldn’t recommend it more highly.
Stayed 2 nights in Mar 2019

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Zafiro is a gem!
Hostal El Zafiro is a hidden gem in Cienfuegos, Cuba. The hosts, Helena and Victor are a wonderful couple who genuinely enjoy sharing their home and hospitality with their guests. Their professionalism is on display each day but more importantly their warmth and generous nature is apparent from the moment you enter the home. They clearly take pride in their business and offer lovely accommodations accented by personal touches. We enjoyed breakfast in their garden patio each morning which was lovingly prepared by Helena (always with a smile) and gallantly served by Victor. Ask them about the history of their home. They will proudly share it and point out how they have honored it throughout their renovations. We highly recommend spending some time with this sweet couple. Muchas gracias, Helena y Victor. Besos from Massachusetts!
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the best accomodation in Cuba!! Elena and Victor are wonderful and friendly. we had even a personal cook, the food and drinks were incredible tasty and the hotel was perfectly clean and located in the centre and near to everything. They showed us the map where to go and organize a trip for us. Thank you for everything and if we have opportunity we will come back for sure !!!
Stayed 2 nights in Nov 2018

6/10 Okay

Alfreda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The place was good in general We had to pay for the breakfast, it was included in the reservation,
Stayed 1 night in Sep 2018

8/10 Good

Ben.

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was very good, the owners of the Casa were very accommodating and they did every thing possible to make my stay an enjoyable one.
Stayed 3 nights in Jun 2018

10/10 Excellent

Fabien, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Cuba
The best service and premises we have seen in 3 weeks in Cuba for a normal price. Would definitely go back! The owners are really lovely and sweet. I hugely recommend this place.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito establecimiento colonial con un patio muy agradable para desayunar, habitaciones limpias y cómodas , la situación muy buena y la atención por parte del personal estupenda. Muy recomendable.
Stayed 1 night in Jan 2020

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très bien situé, mais chambre sans fenêtre extérieure. personnel accueillant
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout était parfait. La gentillesse de nos hôtes, leurs conseils, la chambre très calme et joliment décorée
Stayed 2 nights in Dec 2017